Rachel Devries Email & Phone Number

Texas, United States

Denton, Texas, United States

• Monitors benefit and leave program compliance including conducting audits to ensure full entitlement, review of cross-file audits, completing corrections, and ensuring accuracy of benefit information retained within the payroll system.• Develops and facilitates training and assistance to employees, supervisors, and HR team members regarding benefit and leave programs and services, and related policies, procedures, and best practices.• Participates in broader HR initiatives and projects, and supporting the HR department in the design, delivery, and implementation of customer facing business and people solutions, including consulting and assistance with development and maintenance of university policies and procedures, benefit and leave plan marketing and communication plans.• Serves as primary liaison to assist employees with institutional insurance programs including health, dental, disability, life, long term care, and flexible spending programs, and resolving complex issues with a focus on delivering a positive customer experience. Reviews all plan documentation including original and amended texts, agreements, and policies to ensure compliance with provisions of the plans.• Administers employee leave programs, including but not limited to, Family and Medical Leave, sick leave pool, sick leave donation, family leave pool, and other leave programs, coordinating with business unit stakeholders and HR team members as appropriate.• Provides coordination and oversight for employee retirement and savings plans, insurance, wellness, and leave programs and services. Collaborates with assigned business units, campus stakeholders, and HR colleagues to understand business needs and provide guidance on issues related to leave, retirement, and insurance, as well as identifying and recommending enhanced service delivery and process improvements.

Airsta Houston

• Managed and processed onboarding paperwork for newly hired employees, ensuring compliance with company policies and legal requirements.• Coordinated the collection of essential documents, including tax forms, identification verification, direct deposit forms, and benefits enrollment.• Maintained accurate and organized records of completed paperwork in both physical and electronic formats, ensuring secure data storage.• Provided guidance to new hires on completing required documentation and answered questions related to benefits, payroll, and company policies.• Ensured timely submission of paperwork to relevant departments (payroll, benefits administration, etc.) to meet new employee start dates.

United States

•Reviewed and verified payroll entries for accuracy, ensuring proper calculations and adherence to company policies, and approved correct submissions to ensure timely processing of employee payments.•Counseled employees on performance and professional development, providing constructive feedback to enhance skills and improve team productivity.

United States

• Processed medical evacuation orders for employees to ensure timely and accurate coordination of medical care during emergencies, facilitating access to critical health services.• Completed travel claims for over 100 employees during hurricane season, managing reimbursements totaling more than $100,000 to ensure families could evacuate safely.• Maintained accurate records of claims and travel data, ensuring compliance with company policies and expedited processing during peak crisis periods.• Collaborated with cross-functional teams (e.g., HR, Headquarters, and Logistics) to ensure seamless coordination of evacuation efforts and medical support.• Provided clear and timely communication to employees and families regarding claims status and evacuation procedures, maintaining a high level of customer service and empathy during stressful times.

Sault Saint Marie, Michigan, United States

•Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval.•Enter new employee information into the payroll system.•Detect and reconcile payroll discrepancies.•Conduct verifications of employment.•Train employees on organizations' timekeeping systems.•Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.•Processed various types of pay transactions for over 150 employees.•Prepared and routed awards, training certificates and correspondence. •Assisted employees with the appropriate paperwork, counseled them on entitlements, and next steps once in new position. •Entered competencies data, honors, awards data, license and certificates data, and training data into PeopleSoft for all employees. •Counsel employees on current policies and procedures for all types of leave and absences. •Process any absence correction, absence request by proxy and any unauthorized absences. •Assist member with updating Designation of Beneficiaries, Family Service members’ Group Life Insurance, and Service members’ Group Life Insurance.•Process any travel advancements for employees needing them. •Process disciple actions appropriately in PeopleSoft along with filing. •Completing paperwork and counseling employee preparing for retirement.•Managed monthly travel reservations for Coast Guard Reservists, ensuring timely and cost-effective bookings for personnel across multiple locations.•Reconciled credit card statements post-travel, verifying and categorizing expenses to maintain accurate financial records and compliance with budgetary guidelines.•Coordinated with service members and travel providers to resolve any issues, ensuring seamless travel experiences.•Streamlined travel processes, reducing booking errors by [X]% through improved communication and attention to detail.

Seattle, Washington, United States

• Steered vessel to avoid obstructions and moored vessels to wharfs.• Tied barges for fueling evolutions and performed maintenance tasks.• Preserved ship equipment and maintained the painted surface of the ship.

Indianapolis, Indiana, United States

• Processed customer purchases, performs general cleaning duties, stocks shelves and merchandise display neatly.• Provided exceptional customer service, assisting customers with their shopping experience• Provided feedback to management on all products, inventory losses, scanning errors, and general issues• Participated in taking store inventory counts according to guidelines and monitoring inventory for accuracy• Adhered to cash policies and procedures to minimize losses• Stocked shelves and rotates product properly to guarantee fresh product is available for the customer• Organized new inventory, removes and breaks down empty boxes• Operated machinery and follows all safety procedures• Ensured store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses• Ensured an appropriate resolution of operational customer concerns in their direct leader's absence• Identified and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order• Maintained proper store signage at all times• Assisted with maintaining proper stock levels through appropriate product ordering• Merchandised product neatly to maximize sales• Ensured the quality and freshness of products for sale and accuracy of product signage• Supervised the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary

Indianapolis, Indiana, United States

• Greeting and checking in guest upon arrival and providing them with relevant hotel information• Auditing and balancing reports from the day shifts• Answering phones, scheduling wake-up calls and taking reservations. • Verifying that all end-of-day tasks from other departments are complete• Responding to guest inquiries, concerns and complaints as needed. • Running end-of-day reports before the close of the shift. • Preparing guest involves for nest-day checkouts. • Processing and verifying reservation payments.• Balancing cash drawers and reconciling with receipts. • Supervising and managing the hotel safe, ensuring the safety of guest’ valuables. • Communicating with maintenance and housekeeping departments to ensure the reliability and cleanliness of hotel amenities. • Making reservations for guests at local restaurants, entertainment venues or other local attractions. • Arranging for taxi or shuttle services and offing helpful recommendations when asked. • Providing information about rooms, rates and hotel amenities. • Answering calls from hotel guests and documenting the details of each call for later reference. • Up-selling guest rooms and promoting hotel features and services.