Rachel Esanbor-E. Email & Phone Number

Powder Springs, GA, US

• Generated 100+ new business opportunities within 30 days through advanced multi-channel sales strategies, including automated cold calling systems and social media analytics tools.
• Utilize CRM tools to manage and analyze over 500 leads and opportunities, ensuring accurate and up-to-date prospect information, and optimizing sales workflows with automation.
• Applied advanced relationship management techniques using customer experience software, leading to a 30% increase in customer retention.
• Demonstrate in-depth knowledge of life insurance products, using presentation software to deliver tailored solutions to clients based on their needs and financial goals.
• Ensure all sales activities and client interactions comply with industry regulations and company policies, maintaining meticulous records and documentation.
• Built and maintained relationships with industry professionals, attending industry events, and forming strategic partnerships to expand business opportunities.

• Ensured agency compliance through meticulous documentation, regulatory reporting, and policy adherence, resulting in a 98+% compliance rate with state and federal regulations in the fiscal year.
• Managed onboarding, training, and performance evaluation processes for employees, maintaining an 85% employee retention rate, as well as implemented team-building strategies and cross-agency collaboration tools.
• Developed and maintained strategic partnerships and community engagement initiatives, boosting community support and resources by 35%.
• Directed administrative activities and human resources management, enhancing operational efficiency by 25%, as well as facilitated inter-departmental communication and policy dissemination, reducing case processing.
• Utilized data analytics and performance metrics to conduct comprehensive reviews of programs for efficiency, effectiveness, and regulatory compliance, achieving a 95% program success rate.

• Managed the end-to-end recruitment, training, and licensure process for 50+ foster parents, employing strategic recruitment and training methodologies.
• Successfully placed over 100 youth in family foster homes, using placement coordination and case management systems to promote agency growth by 50%.
• Provided extensive training and supervision to 10 supervisors and licensing specialists, utilizing instructional design and training delivery skills to foster a supportive and effective work environment.
• Developed and implemented a comprehensive on-the-job training curriculum for 30+ staff members, enhancing their competency and performance through structured training programs.

• Analyzed data for 200+ cases and audited their corresponding files to identify issues and improve outcomes, ensure compliance with policies and regulations, as well as achieve child welfare goals.
• Coached and developed 20+ subordinates through performance evaluations and training programs.
• Led approximately 100 case conferences monthly, utilizing conflict resolution and performance coaching techniques to guide Case Managers.
• Addressed and resolved conflicts with clients, service providers, and co-workers, employing advanced negotiation and mediation skills.

Technology Sales

Postgraduate Degree

Bachelor'S Degree