Rachel Faust Email & Phone Number

Lancaster, Pennsylvania, United States

-Advocate for the consumer while looking for trends to improve products and the buying experience by utilizing exceptional customer service skills-Assist consumers with questions related to product portfolio through various channels of communication (email, phone and social media) -Using suggestive selling, recommend products to provide effective and efficient customer solutions using web tools and/or AS400-Responsible for monitoring online product reviews and timely responding in order to mitigate issues where necessary, and enhance impact of positive reviews

Lancaster, Pennsylvania Area

-Develop and manage yearly subscriptions by working closely with customers to provide the best customer service and accommodate their requests and submissions-Provide excellent customer service as a front liner to all guests at the initial point of sale-Responsible for the daily opening and closing procedures of the box office and theatre-Review and edit rough drafts for a variety of advertisements and promotions-Monitor and answer all calls regarding ticketing, customer questions and concerns, and creating reservations with proficiency and in a timely manner

Paradise, Pa

-Assist in marketing, sales, public relations and promoting business operations-Perform in lead roles for all major productions-Collaborate with team members for innovative comedy entertainment and dining experience

-Responsible for managing inventory for hardline goods and merchandise-Operate kiosk for customers who prefer to shop in the store by computer-Handpicked to train new sales associates in various departments

Lancaster, Pa

-Established and developed this unique internship for Millersville University-Composed the House Management Intern manual for future interns -Responsible for the safe and efficient operation of this prominent theatre before, during, and after all performances and events -Recruited and trained ushers and served as liaison with facilities management for theatre operations

Bachelor Of Science (B.S.), Communications With A Minor In English Writing

Activities and Societies: Elected as the Public Relations Chair of Citamard Players (Drama Club), University Theatre, ACMO (All Campus.

Education record