Rachel Fields, Ph.D.
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Rachel Fields, Ph.D. Email & Phone Number

Senior Guest and Member Relations Account Executive (Customer Success and Retention Lead Equivalent) at Tampa Bay Buccaneers
Location: Tampa, Florida, United States 8 work roles 2 schools
1 work email found @raysbaseball.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email r****@raysbaseball.com
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Current company
Tampa Bay Buccaneers
Role
Senior Guest and Member Relations Account Executive (Customer Success and Retention Lead Equivalent)
Location
Tampa, Florida, United States
Company size
757 employees

Who is Rachel Fields, Ph.D.? Overview

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Quick answer

Rachel Fields, Ph.D. is listed as Senior Guest and Member Relations Account Executive (Customer Success and Retention Lead Equivalent) at Tampa Bay Buccaneers, a with 757 employees, based in Tampa, Florida, United States. AeroLeads shows a work email signal at raysbaseball.com and a matched LinkedIn profile for Rachel Fields, Ph.D..

Rachel Fields, Ph.D. previously worked as Senior Account Manager at Tampa Bay Buccaneers and Account Manager at Tampa Bay Buccaneers. Rachel Fields, Ph.D. holds Doctor Of Philosophy (Ph.D.), Biomedical Engineering from Yale University.

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Email format at Tampa Bay Buccaneers

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*@raysbaseball.com
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Profile bio

About Rachel Fields, Ph.D.

I am a driven, enthusiastic and detail-oriented account manager with a specialty in sports and technology. I have an established background in customer service and fan engagement with interests in operations, data and analytics, onboarding and management.

Listed skills include Biomedical Engineering, Life Sciences, Biotechnology, Cell Culture, and 40 others.

Current workplace

Rachel Fields, Ph.D.'s current company

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Tampa Bay Buccaneers
Tampa Bay Buccaneers
Senior Guest and Member Relations Account Executive (Customer Success and Retention Lead Equivalent)
Tampa, FL, US
Website
buccaneers.com
Employees
757
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8 roles

Rachel Fields, Ph.D. work experience

A career timeline built from the work history available for this profile.

Senior Guest And Member Relations Account Executive (Customer Success And Retention Lead Equivalent)

Tampa Bay Buccaneers

Tampa, Fl, Us

Senior Account Manager

Current
Tampa Bay Buccaneers

Tampa, Florida, United States

Apr 2022 - Present

Account Manager

Current
Tampa Bay Buccaneers

Tampa, Florida

- Provide high-quality, year-round customer service to 1600+ season pass members, totaling $4.7 million in revenue- Oversee gameday in-person support and membership events, such as the pre-game party where 250 members are invited into the stadium early for a tailgate- Deliver outstanding member experiences, annually exceeding my retention and upsell targets, earning the highest member feedback survey scores of anyone on my team- Onboard new hires to use ticketing and CRM software, and train the team on objection handling, and role playing to renew season pass memberships- At Super Bowl LV, executed a world-class gameday experience for the NFL owner groups and C suite corporate executives as part of the the NFL’s White Glove program- Honored with two 2021 Chairman’s Club Awards for generating the highest renewal percentage and “Teammate of the Year” as voted by my colleagues- During the 2018, 2019, 2020 and 2021 seasons, Buccaneers team was ranked #1 in Customer Service out of all 32 NFL teams as voted on by our members via the Voice of the Fan Survey

Dec 2017 - Present

Ticket Sales And Services

Tampa Bay Rays

Tampa/St. Petersburg, Florida Area

- Aided in business intelligence research and analysis to improve current programs and ultimately drive ticket sales as well as customer loyalty and retention- Managed part-time call center staff, prepared suites for game days, and worked premium events as needed

Aug 2017 - Nov 2017

Customer Service Representative

Tampa Bay Rays

Tampa/St. Petersburg, Florida Area

- Assisted fans with any ticketing-related questions over the phone- Troubleshot technological difficulties of customers when purchasing tickets utilizing online platforms

May 2017 - Aug 2017

Real Estate Salesperson

Nextstopny Real Estate

New York, New York

- Oversaw all aspects of the sales process, from strategic planning and lead generation to negotiation and closing- Completed over $3.5 million in sales during first year, completed over $5 million during second year

Jan 2015 - Jun 2017

Research/Client Services Associate: Healthcare And Life Sciences

Livingston Securities

New York, New York

- Conducted research and created reports on small to mid-size emerging technology companies (some with a sports focus such as Fantex) in order to guide the investment decisions of clients

Nov 2014 - Apr 2016

Assistant Account Executive

Russo Partners, Llc

New York, Ny

- Developed and executed effective corporate communications strategies for approximately 10 small to mid-size biotech companies- Wrote technical articles on behalf of clients for publication in trade journals and magazines

Feb 2014 - Sep 2014
Team & coworkers

Colleagues at Tampa Bay Buccaneers

Other employees you can reach at buccaneers.com. View company contacts for 757 employees →

WF Will Floyd Will Floyd Colleague at Tampa Bay BuccaneersClearwater, Florida, United States View → CR Cesar Rivera Cesar Rivera Colleague at Tampa Bay BuccaneersGreater Tampa Bay Area, United States View → RJ Rashad Johnson Rashad Johnson Colleague at Tampa Bay BuccaneersGreater Tuscaloosa Area, United States View → JR Jeff Ryan Jeff Ryan Colleague at Tampa Bay BuccaneersTampa, Florida, United States View → RT Robert Theoudele Robert Theoudele Colleague at Tampa Bay BuccaneersTampa, Florida, United States View → BG Brandon Golden Brandon Golden Colleague at Tampa Bay BuccaneersTampa, Florida, United States View → BM Bradley Martin Bradley Martin Colleague at Tampa Bay BuccaneersGreater Tampa Bay Area, United States View → RB Roshan Bahuleyan Bahuleyan Roshan Bahuleyan Bahuleyan Colleague at Tampa Bay BuccaneersLakeland, Florida, United States View → AH Alec Hallman Alec Hallman Colleague at Tampa Bay BuccaneersGreater Tampa Bay Area, United States View → CG Christine George Christine George Colleague at Tampa Bay BuccaneersTampa, Florida, United States View →
2 education records

Rachel Fields, Ph.D. education

Doctor Of Philosophy (Ph.D.), Biomedical Engineering

Yale University

Activities and Societies: Advanced Graduate Leadership Program, Graduate and Professional Student Senate, Saybrook College Graduate.

Bachelor Of Science/Master Of Engineering, Biological And Environmental Engineering (Bee)

Cornell University
FAQ

Frequently asked questions about Rachel Fields, Ph.D.

Quick answers generated from the profile data available on this page.

What company does Rachel Fields, Ph.D. work for?

Rachel Fields, Ph.D. works for Tampa Bay Buccaneers.

What is Rachel Fields, Ph.D.'s role at Tampa Bay Buccaneers?

Rachel Fields, Ph.D. is listed as Senior Guest and Member Relations Account Executive (Customer Success and Retention Lead Equivalent) at Tampa Bay Buccaneers.

What is Rachel Fields, Ph.D.'s email address?

AeroLeads has found 1 work email signal at @raysbaseball.com for Rachel Fields, Ph.D. at Tampa Bay Buccaneers.

Where is Rachel Fields, Ph.D. based?

Rachel Fields, Ph.D. is based in Tampa, Florida, United States while working with Tampa Bay Buccaneers.

What companies has Rachel Fields, Ph.D. worked for?

Rachel Fields, Ph.D. has worked for Tampa Bay Buccaneers, Tampa Bay Rays, Nextstopny Real Estate, Livingston Securities, and Russo Partners, Llc.

Who are Rachel Fields, Ph.D.'s colleagues at Tampa Bay Buccaneers?

Rachel Fields, Ph.D.'s colleagues at Tampa Bay Buccaneers include Will Floyd, Cesar Rivera, Rashad Johnson, Jeff Ryan, and Robert Theoudele.

How can I contact Rachel Fields, Ph.D.?

You can use AeroLeads to view verified contact signals for Rachel Fields, Ph.D. at Tampa Bay Buccaneers, including work email, phone, and LinkedIn data when available.

What schools did Rachel Fields, Ph.D. attend?

Rachel Fields, Ph.D. holds Doctor Of Philosophy (Ph.D.), Biomedical Engineering from Yale University.

What skills is Rachel Fields, Ph.D. known for?

Rachel Fields, Ph.D. is listed with skills including Biomedical Engineering, Life Sciences, Biotechnology, Cell Culture, Nanoparticles, Fluorescence Microscopy, Western Blotting, and Research.

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