I have volunteered at the Tate Britain since being at university. My role is to enhance visitor's experience of the gallery by answering any questions and giving directions. The information I provide ranges from background knowledge of the exhibitions, to the whereabouts of the cafe, cloakroom and restrooms. The volunteers are there to provide a friendly and approachable face for visitors to the gallery. As an organisation with such a rich archive I am interested in the innovative… Show more I have volunteered at the Tate Britain since being at university. My role is to enhance visitor's experience of the gallery by answering any questions and giving directions. The information I provide ranges from background knowledge of the exhibitions, to the whereabouts of the cafe, cloakroom and restrooms. The volunteers are there to provide a friendly and approachable face for visitors to the gallery. As an organisation with such a rich archive I am interested in the innovative and creative ways in which Tate uses it and shares content with the public. Whether this be through large exhibitions with curators from Tate, or working with partners and artists to explore new ideas for digital projects and displays. Learning with art is a primary concern for Tate and I have gained insight in to various projects with this goal. Tate is also dedicated to championing diversity and I have seen this demonstrated throughout the organisation from staffing to specific events and general access provision in the galleries.I have a strong interest in art and art history, but also the way in which institutions engage with the public. I enjoy being part of the Tate and gaining an insight in to the organisation, as well as having access to detailed information about Tate's learning and diversity programmes. Ultimately the role keeps me abreast of developments in the art world, and I also take pleasure in sharing my passion for British art and heritage with others. Show less

Managed administration for the entire Visitor Experience team across Tate Modern and Tate Britain ensuring efficient and effective systems are in place.Enhanced information exchange between the two galleries.

My role in the Artistic Programming department at the Southbank Centre has placed me at the epicentre of an internationally renowned arts venue. I have gained crucial knowledge about how to create a program of successful and exciting events across various art forms. As PA to the Head of Literature and Spoken Word, I helped to manage and develop relationships with various publishers and artistic organisations. As well as London Literature festival I also worked on Poetry International… Show more My role in the Artistic Programming department at the Southbank Centre has placed me at the epicentre of an internationally renowned arts venue. I have gained crucial knowledge about how to create a program of successful and exciting events across various art forms. As PA to the Head of Literature and Spoken Word, I helped to manage and develop relationships with various publishers and artistic organisations. As well as London Literature festival I also worked on Poetry International, communicating with various partner organisations and individuals. As lynchpin for the Literature team, I have enhanced communication flow between departments. I work confidently and positively, developing key relationships along the way. I am driven by my passion for the arts, and working for organisations that bring people together to celebrate and learn more about literature and the arts on an international level.A list of key duties:As PA for the Head of Literature and Spoken Word:- Diary management - schedule meetings, book room and resources, draft and send emails- Manage and submit expenses- Attend and minute meetings- Conduct researchProgramming Assistant- Produce event budgets and manage an overview on behalf of the Literature team- Send out offers and contracts- Proof read all marketing materials for Literature and Spoken Word events- Targeted research- Remain up to date with all processes regarding event on sale scheduling and ticket sales via Tessitura- Keep external partners and freelance event co-ordinators updated - Communicate with Press, Marketing, Event Management and Ticketing Services departmentsProgramming Executive- Program events for Changing Britain festival based on the history of changing culture and society in postwar Britain- Send out offers and confirm speakers- Communicate regularly with the Producer and marketing and press teams- Work to ensure diversity across panels and discussion topics Show less

My role at Faber & Faber was the most outward facing in the Sales department, in that I communicated with such a variety of people on a daily basis. I was the crucial point of contact for Sales Managers and Representatives in the office and on the road. I answered all customer enquiries and complaints, and was in regular contact with our distributor, TBS. I co-managed bi-annual sales conferences for the Independent Alliance with the UK Reps' Manager. Conference required logistical… Show more My role at Faber & Faber was the most outward facing in the Sales department, in that I communicated with such a variety of people on a daily basis. I was the crucial point of contact for Sales Managers and Representatives in the office and on the road. I answered all customer enquiries and complaints, and was in regular contact with our distributor, TBS. I co-managed bi-annual sales conferences for the Independent Alliance with the UK Reps' Manager. Conference required logistical skill and dedication as we spent long hours preparing and delivering these events to a high standard. I co-ordinated books for all of our author events, liaising with organisers in advance. I also supported the Account Managers for Blackwells, Foyles, Wholesalers and Independent Bookshops. At Faber, I was a contributing member to a team of like-minded people. I attended lots of internal meetings and made strong relationships across all departments. I was able to gain a great level of insight in to the organisational dynamics of an independent publishing house.A list of key duties:- Co-manage the bi-annual Independent Alliance sales conference for over 200 industry contacts from 7 publishers- PA to the Sales and Marketing Director, including making bookings for London and Frankfurt Books fairs- Attend and minuting Independent Alliance Sales Director's meetings- Liaising with the Marketing team over materials and in organising the bi-annual conference party- Organising and running signings for such high-profile authors as Alan Bennett, Barbara Kingsolver and Baroness PD James- Ran reports on Biblio, Business Objects and Excel using sales data from Vista- Ensuring books are supplied for all company events at major UK literary festivals - Processing department invoices and maintaining a strong line of communication with the UK trade- All department administration Show less

I have been Yurt Assistant at Edinburgh International Book Festival twice, having been asked to take the role again after the first year. The yurt acts as green room for the festival and I was keen to return to such an insightful and stimulating position. I was part of a small team providing hospitality to visiting authors, publishers and their guests. I was recruited as a result of my extensive knowledge and enthusiasm for literature as well as my strong interpersonal skills. As… Show more I have been Yurt Assistant at Edinburgh International Book Festival twice, having been asked to take the role again after the first year. The yurt acts as green room for the festival and I was keen to return to such an insightful and stimulating position. I was part of a small team providing hospitality to visiting authors, publishers and their guests. I was recruited as a result of my extensive knowledge and enthusiasm for literature as well as my strong interpersonal skills. As many of the guests are international it is incredible to find language barriers overcome by a shared passion for literature and events. It was a deeply informative environment where I learnt a lot through discussion. At the hub of the festival, the yurt team was in contact with colleagues across the site. Due to the tight turnaround time for events it was crucial to be adaptable and efficient. Whether a colleague, a visitor or a Nobel prize-winning author, my personal skills ensure that whilst an event runs strictly to schedule, I maintain an affable and welcoming manner. I thrived as part of a small team with a high level of responsibility. The role required the ability to work collaboratively and independently to provide the best experience possible for guests. I am passionate about the positive gain for international relations through the arts, and Edinburgh International Book Festival is exemplary of how productive it can be. Diversity of age, sex, race and nationality, to name a few, conduced a stimulating, inspiring atmosphere inside the yurt and throughout the festival.A list of key duties:- Providing administration and hospitality services for authors and their guests. - Work closely with a small team to ensure that every eventuality is handled smoothly and efficiently. - Visitor services, whereby we are representing the organisation to publishers, agents, authors and the general public. Show less

I was a Bookseller at Waterstones during a period of immense change and upheaval. With the launch of the Kindle and new technology surrounding e-books many Booksellers felt the future was uncertain. There was an emphasis placed on service, and the opportunity for Booksellers to provide a tailored experience that customers would not find on a digital sales platform. It was therefore key to have a high level of literature knowledge as well as a sensitive and responsive approach to… Show more I was a Bookseller at Waterstones during a period of immense change and upheaval. With the launch of the Kindle and new technology surrounding e-books many Booksellers felt the future was uncertain. There was an emphasis placed on service, and the opportunity for Booksellers to provide a tailored experience that customers would not find on a digital sales platform. It was therefore key to have a high level of literature knowledge as well as a sensitive and responsive approach to sales.At the time, Waterstones became the specialist market leader on the high street. It was crucial to be a hard working team member and to maintain strong relationships with colleagues and customers.I was an excellent Bookseller as my enthusiasm for literature and reading, coupled with strong communication skills, translated into sales. I had a pro-active approach and managed to achieve and exceed the targets that I was set. I was committed to staying abreast of new releases and sales in the market, and using this to provide up to date recommendations. I developed my knowledge of publishing houses, genres and brands, and enjoyed learning from my colleagues with particular expertise.I thrived as a Bookseller as I love to share my passion for reading and literature with others. Working at Waterstones gave me an insight in to some of the changes and challenges that the retail market has had to adapt to. I took this with me when I went to work for Faber and Faber in their sales department.Key skills:- Excellent customer service skills and good knowledge of literature. - Working as an effective member of a small team in a target driven environment. Show less

I worked with another Artist Facilitator to devise and lead an arts and crafts course for children. The course was 6 weeks of one day a week after school sessions, for a group of 6 – 12 year olds, based around a theme of ‘Identity’. Our course was part of an outreach program that aimed to bring art and craft workshops to children living outside the catchment area for Museums and Galleries. This was an extremely rewarding experience and we received excellent feedback from both our employers… Show more I worked with another Artist Facilitator to devise and lead an arts and crafts course for children. The course was 6 weeks of one day a week after school sessions, for a group of 6 – 12 year olds, based around a theme of ‘Identity’. Our course was part of an outreach program that aimed to bring art and craft workshops to children living outside the catchment area for Museums and Galleries. This was an extremely rewarding experience and we received excellent feedback from both our employers and the attendees' parents. Show less

Key skills: - Team work- Time-management- Hospitality services - Excellent communication skills- Knowledge of literature

The role involved working with a small team of students and a group of local people aged from 16-60, to devise and perform a play. Our task was to write a script, based on workshops in which we explored experiences of living in Sheffield. The extended project was to evolve a further performance based on the first, incorporating oral histories from Sheffield. Our short play was performed on the Crucible Theatre stage as part of the re-opening ceremonies. This was an exciting event to… Show more The role involved working with a small team of students and a group of local people aged from 16-60, to devise and perform a play. Our task was to write a script, based on workshops in which we explored experiences of living in Sheffield. The extended project was to evolve a further performance based on the first, incorporating oral histories from Sheffield. Our short play was performed on the Crucible Theatre stage as part of the re-opening ceremonies. This was an exciting event to attend and be part of. The Crucible is a leading theatre and brings many fantastic opportunities to the community. I enjoyed working with the Education Officers and learning about the various programmes and projects.The placement developed my skills in teamwork, taking initiative and working creatively unsupervised. A strong link with the community was imperative, and the success rested in our ability to achieve this as a hard working and fun team. We had to communicate with various professionals to achieve our project and received excellent feedback at the results. The placement demonstrated my ability to work as a group within a specific field of knowledge, towards something with and for the public. I found the direct relation with visitors and their positive responses made the placement a rewarding one. It helped me understand different aspects of theatre – from the performance to the team of people involved in running the venue. Maintaining the position alongside my degree demonstrated my ability to time-manage effectively. I enjoy working with diverse groups of people, and I was proud to be part of a team that worked hard to accommodate all facets of the community. Show less