Manage accounts for the CRM system Anvil App Works, a Salesforce-based platform. Manage communication, training, customizations and technical aspects of client needs and system functionality.

● Agent and trainer for multiple CRM systems including Salesforce, Propertybase, Chime and Cloze● Account manager and CRM consultant responsible for training and leading team members through implementation and build-out.● Utilize CRM systems for nurture plans, drip campaigns and client portfolios. Organize detailed searches, listings, buys, showing requests, and property tours. ● Organize and manage analytics for commercial and residential properties and contracts. Responsible for researching properties, compiling Comparative Market Analysis for clients, agents, investors, and growth negotiations. ● Manage reports, targeted marketing campaigns, social media campaigns, and brokerage-specific marketing efforts. ● Execute from start to finish client buy/sell processes including listing checklists, transaction management, buyer presentations, staging consultations, equity updates and communication between all parties, lenders, Title companies, investors, and credit repair

● Trained a team of business development specialists on Salesforce, Propertybase, and Chime CRM systems for client and lead management● Focused account management training on Lead generation growth, client organization and processes, appointment setting systems, team development and strategy● Integral part of the Zander Leadership, weekly management meetings, hiring and system management and training, and planning charity events● Buyer specialist and listing coordinator for the Wasatch Front MLS● Expert negotiator and worked with the Transaction Team for seamless contracts and clientnegotiations

● Account manager and liaison to all ten builders and agents in Daybreak’s Master Planned Community responsible for all prospective home buyers and interested agents● Tracked and maintained numbers, data, agent accounts through Sierra Interactive CRM and trained agents to use the system for client management and long-term nurturing and task management● Marketing manager for all builder agents and Daybreak Developer● Expert negotiator for Daybreak home options, to build and to buy, quick move in’s, and communicated with interested buyers to help narrow down their home search.● Managed builder agents with updates to the daybreakutah.com website. I shot and Photoshopped interior and exterior photos of model homes and QMI’s, elevations, pricing, added and delete collections and floorplan details, updates to availability of QMI’s, and any and all new home options.● Communicated with the agents and helped them with prospective home buyers, as well as marketing material and details of Daybreak. As a liaison I answered any questions about schools, villages, amenities, HOA, upcoming plans for Daybreak growth, and what the future holds for the planned community.● Managed and tracked registrations, webmail, calls, and any home shopper inquiries. I communicated with Daybreak Communities about the data and how to effectively grow sales.● Planned and carried out events for the builders and agents in Daybreak to promote new model homes, quarterly marketing events, new product lines, awards ceremonies, and all Daybreak related growth.