Rachel Frey Email and Phone Number

• Responsible for leading the delivery of service level of agreements to clients, while collaborating with the creative team to ensure the client’s “ask” is being accurately met. • Served as the hub for all assigned client activities, seamlessly interfacing with cross-functional teams throughout the agency.• Maintained documents, process, projects, cadence, to keep management and clients informed of account status. • Developed thorough understanding of each client’s tendencies/preferences/brand standards to effectively share with the team. • Resolved day-to-day client requests/challenges through excellent communication and customer service.• Prepared all project and initiative Scope of Works and billing

• Managed hiring, training, and daily activities of three full-time admissions staff and cultivate a team atmosphere.• Developed and execute data-driven recruitment and enrollment strategies for the College of Law.• Planed and managed on- and off-campus recruiting events engaging over 150 undergraduate institutions annually.• Oversaw design and implementation of strategic recruitment initiatives including implementation of communication plans for prospective and admitted students through the CRM, development of all marketing materials, and social media engagement. • Cultivated relationships with Prelaw Advisors and Career Services Offices at undergraduate institutions nationally. • Evaluated law school applications for admissions decisions, prepare scholarship and grant recommendations for admitted students and oversee $1 million scholarship budget.• Counseled prospective, admitted, and current students on the application, financial aid, and their law school decision process.• Conducted data analysis and create reports for the University, College of Law, ONU Alumni Board, and the American Bar Association regarding enrollment projections and class statistics. • Monitored all aspects of the Law Admissions budget which includes recruitment travel, publications, and recruitment events. • Communicated and collaborated with offices within the College of Law and across the University on major events such as orientation and accepted student days.

• Produced an extensive data analysis looking at travel versus applications and matriculates over eight years. • Developed content for printed marketing materials.• Planned on-campus admissions events for prospective and admitted students and families.• Directed the Summer Starter Program, designed to interview qualified students with high GPA but lower LSAT score.• Coordinated travel and attended recruitment fairs and forums at colleges and universities throughout the country.• Counseled prospective and admitted students on the law school application and decision-making process.

• Hosted prospective and admitted students during their on-campus visit experience.• Proposed and implemented the College of Law’s social media presence including Facebook, Twitter, ONU Blogs, and YouTube.• Developed a communication plan for admitted students. • Coordinated travel and attended recruitment fairs and forums at colleges and universities throughout the country.• Assisted in the creation of marketing materials.

• Created work schedule for 30 student employees.• Managed ambassador daily work, absences, and time cards.• Assisted in the organization of all overnight visits for prospective students.• Supported all events organized by the Office of Admissions.

• Coordinated the Schell Loan Program.• Compiled documents necessary for verification of selected student’s FAFSA applications.• Completed the verification process mandated by the U.S. Department of Education.• Assisted with data entry into PowerFAIDS and Jenzabar.

• Evaluated federal funding opportunities for clients in the health care field.• Attended and briefed WSC partners on pertinent Congressional hearings.• Developed the company’s clients through marketing research and direct mailings.• Contributed articles to the WSC blog, website, and weekly bulletin regarding significant political topics.

• Responsible for management of the reception area and first interactions with clients.• Facilitated daily mail distribution.• Assisted with food and beverage service in preparation for client meetings.• Contributed to the organization of events at the Taft Conference Center.