Rachel Hendricks Email & Phone Number

Douglasville, Ga, Us

United States

Atlanta, Georgia, United States

Douglasville, Ga

Auto Sales, invoicing, customer service, answering phones, filing. Local business close to home.

Work From Home

Douglasville

Represent a brand to targeted customers in order to increase awareness, create a specific image, generate sales opportunities and build customer preferences. Implemented marketing strategies which resulted in sales of product and growth of customer base. Engaged with customers in a sincere and friendly manner.

Rome, Georgia

Provided outstanding customer service, handling and directing incoming calls, inquiries and request. Have new clients complete New Membership package, Upload new clients to Edge database. Schedule personal training courses and classes weekly. Update all social media outlets with specials, adds and information. All other duties as assigned by owner.

Brunswick, Ga

Received and placed telephone calls to clients and prospective clients.Scheduled and made appointments for four attorneys.Completed accident reports, trial and courtroom requests and applications for clients.Transcribed legal documents and phone conversations.Filed documents with the courts on behalf of the attorney.Answered and directed calls using the multi-line switchboard.Screened telephone calls and forwarded them to the appropriate departments.

Brunswick, Ga

As the GM, I was responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. My day to day more specifically consisted of;*Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation*Ensure guest and team member satisfaction*Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward*Recruit, interview and train team members*Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements*Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies*Serve as primary liaison with hotel owners and corporate entities

Hampton Inn Columbus, Georgia

Oversees all aspects of Property Management in accordance with Company mission statement,including maximization of financial performance, guest satisfaction, and staff development within established quality standards. Responsible for the hiring, training and discipline of all hotel staff.

Jekyll Inn Oceanfront Resort Jekyll Island Georgia

Oversees all aspects of Property Management daily operations,including maximization of financial performance, guest satisfaction, and staff development.Responsible for the hiring, training and discipline of all hotel staff. Executive Housekeeper, Chief Engineer, & Front Office Manager all report directly to RDM.

Associate'S Degree, Hospitality Administration/Management, 3.2

still finishing up going part-time.

College Prepatory High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program