Strategic Market Expansion: Spearheads initiatives to expand into key markets including Medicaid/Medicare, commercial health plans, retail health, government sectors, and employer groups, focusing on integrating family-centered care to enhance service delivery and access across diverse healthcare and community settings.Partnership Development: Cultivates high-value partnerships and alliances with healthcare providers, insurers, and community organizations to support family caregivers more comprehensively.Innovation in Caregiver Support Solutions: Leads the development and implementation of innovative business strategies that enhance visibility and support for family caregivers across various sectors.Performance Metrics and Revenue GrowthStakeholder Engagement and CommunicationAdvocacy for Family Caregivers

Leadership Expansion: Focused on enhancing the company's leadership within the human services community by fostering relationships and achieving results that improve care experiences, boost population health, and reduce healthcare costs.Business Development Strategies: Developed and implemented business growth plans targeting government or provider market expansions, managed care insurance, and conflict-free case management initiatives.Marketing Support: Assisted the marketing team in creating external resources that accurately reflect business trends and needs, ensuring alignment with industry standards and competitors.Team Management and Development: Supervised and mentored a team of business development professionals and subject matter experts, directly contributing to their success and revenue growth. Also managed daily operational aspects including coaching and performance evaluations.Performance and Budget Management: Involved in writing reviews, budgeting, and resource planning, including decisions on pay, promotions, and other performance-related aspects of direct reports.Partnership Cultivation: Actively sought and maintained strategic partnerships aligned with the company's strategic goals, engaging partners through regular updates, presentations, and events.Strategic Vision and Leadership: Defined and communicated a strategic vision that aligns company capabilities with market needs and client insights.Sales and Presentations: Delivered presentations and proposals to generate leads and worked collaboratively to move opportunities through the sales funnel.

County of Summit Developmental Disabilities Board – 05/2008 to 12/2013Program Director – REM Ohio Inc. – 7/2004 to 05/2008