Rachel Hoff Email & Phone Number

As the Human Resources Director at Porch Light Health, I drive initiatives to enhance employee satisfaction and operational efficiency, resulting in improved engagement and decreased turnover rates.Spearheaded Employee Appreciation efforts to boost morale and engagement.Implemented new HRIS and ATS systems to streamline processes.Developed and implemented new Compensation, Hiring, Performance and Benefit policies to create a competitive work environment.Collaborate with the Executive leadership team to champion employee engagement initiatives, create workforce planning strategies, and ensure alignment between business goals and our people practices.Lead Employment Relation Investigations and recommend solutions based on findings.Coach managers and employees on performance management, employee relations, conflict resolution, and professional growth.

San Jose, California, Us

Program Manager over the following:-New Hire Onboarding & Belonging: Crafted and launched a successful Onboarding Program focusing on moments that matter from pre-hire through 180 days. Launched Success Factors Onboarding Module to manage communication flow from pre hire to start date. Engagement scores increased by in belonging and recommending Zscaler as a great place to work since Program Launch. Analyze and present onboarding survey results to P&C Leadership quarterly. -Giving Back: Developed Giving Back Program, Committee and internal Policy. Planned Global community volunteer events. Partnered with ERG Leads on charitable giving that support DEI. Reviewed and processed all donation requests and working with Legal. Owned budget and presented recommendations to scale with a 3-year roadmap. Published internal webpage.-DEI: Work directly with the Head of DEI to incorporate awareness and best practices throughout the employee journey. Proposed working Strategy and managed DEI Committee monthly meeting. Liaison for Employee Resource Groups, created ERG webpage and event calendar to drive engagement and participation.-Wellness: Developed Wellness Program for enterprise. Vetted Global vendor for Employee Assistance Program utilizing feedback from Engagement Survey and listening circles. Hosted monthly wellness engagement activities and built internal wellness webpage for resources. Organized Wellness Advocate Group to drive global engagement and activities.-Employee Engagement Survey: Manage internal subcommittee to discuss engagement topics and communication plans. Analyzed employee feedback and presented findings to Executive Leadership. Lead HRBP training on analyzing survey results and action planning.PM for Talent Development Team-Portfolio Management, bi-weekly check-ins-Tracked progress and milestones through Asana. -Present Program status updates to Talent Development VP-Mitigate overlaps with Program Launches and Company Communications.

Englewood, Colorado, Us

Manages Talent Programs Team focusing on Global Talent Acquisition projects, solutions and onboarding.CSG Internship Program: continued development of college recruitment strategy, summer intern projects and activities. Received Spotlight on Excellence Award for 2020 Internship Program. Program framework utilized in multiple international locations.M&A Recruiting & Integration: Manages M&A activity for Talent Organization including due diligence, recruitment, and onboarding.Internal Mobility: Build out of internal career page, creation of internal campaigns for openings, and learning integration to build skill development. Engagement Survey Program: Recommends and collaborates with Executive Leadership on strategy for employee satisfaction survey and quarterly pulse checks. Employee Innovation Program: Host of Bright Idea tool, training of SSU Leads, and implementation of Innovation projects.Assessment (High-Volume) Program: Analyze effectiveness of assessment usage for business needs and scale tool utilization across businesses.Global Background Verification Program: Onboarding of all Global CSG locations to one background vendor, meeting all compliance standards for local and International offerings.Vendor Management & Onboarding: Manage all global Agency and TA vendors, review contracts with legal team and finalize vendor set up.New Hire Onboarding: Manage system onboarding processes from recruitment to Day-1 to ensure best in class experience.System Adherence: Support and test all ATS enhancement & releases for Recruiting. Continued process and procedure improvement for Recruiting practices. Provide training and documentation support for all TA systems and Tools.Compliance Adherence: audit and review all recruitment procedures (global job postings, offer letters, EEO, Application process, GDPR, Privacy notice, collaborating directly with legal. Participate in SOX and ISO auditsManages budget for Internship and Talent Acquisition Orgs.

Englewood, Colorado, Us

Manages Corporate Recruiting TeamCreated Strategy for sourcing and recruitment. Established and Monitored Recruiting KPIs.Onboarded and developed process flow for Assessment Solution for high-volume recruitment. Resulting in faster, qualified hiring.Management of CSG Corporate Internship Program: Managed and coached 25 US based interns across various departments.Lead M&A resource for Talent AcquisitionGlobal Background Check Policy and integration: participated in audits and adhered to global compliance standards.Vendor Management: Review incoming Agency contracts and onboarding protocols. Source Talent Acquisition Tools and solutions.Train and onboard new recruiters on protocols and tools.

Englewood, Colorado, Us

Managed team of Recruiting CoordinatorsManaged Summer Internship Program and events, partnered with Universities for career fair and student activitiesLead on Talent Acquisition projectsUpkeep and creation of Recruiting processes and compliance standards, including EEO/AA audits and recruiting outreach.Initiated and developed Workday Process implementation and tool integrations within the platformCreation of Global Background Check PoliciesOnboarded Recruitment Vendors and reviewed contractsTracked budget spend for TA organization and reconciles invoices in Oracle.Trained global staff on system upgrades and enhancements within ATSTrouble shot recruiter system issuesImplemented Global offer letter automation and background check integrationDDI Facilitator certified: Facilitated Manager level development trainings Hackathon event planner lead

Englewood, Colorado, Us

-Program owner of Summer Internship Program-Partners with Universities for career fair and student activities-Manages day to day responsibilities of Recruiting Coordinator-Project Lead for TA technologies-Manages upkeep and creation of Recruiting processes -Manages Background check procedures-Trains global staff on system upgrades and enhancements within ATS -Trouble shoots recruiter system issues-Oversees onboarding of Recruiting Vendors -Reconciles invoices for Talent Acquisition in Oracle System-Balances and tracks budget for Intern and Recruiting cost centers-Rolled out global offer letter automation and background check processes-Hackathon event planner-DDI Facilitator certified

Englewood, Colorado, Us

Recruitment Support:-Manage job postings on all major sites (Linkedin, Careerlink, etc)-Coordinate the flow of candidate visits and interviews for the AMERICAS team-Register and participate in College Recruiting activities and Career Fairs-Track and approve background check applicationsOperations Support:-Point person for 3rd party vendors (Broadbean, Concur, Aurico)-Educate team on process changes or system updates -Assist in monthly reporting -Reconcile all charges related to recruiting-SME on background check processCandidate Experience: -Work directly with candidates and interview teams to schedule interviews , and ensure a positive candidate experience -Act as liaison for candidate during the interview, offer, and post offer recruiting stages

Chicago, Illinois, Us

• Scheduled builds for Branded and Private Label food displays based on sales forecast• Corrugate Management; created Purchase Orders, purchased corrugate and analyzed most efficient cost runs and pricing for monthly and annual forecasts.• Assessed current inventory levels and forecasts to make business decisions that minimized costs and achieved corporate working capital and service level objectives• Deployed product to various mixing centers based on national demand• Supplied Canadian Export of finished goods• GR/IR reconciliation: cleared invoice and receiving discrepancies against Corrugate POs• Worked directly with Marketing and RQI on full life cycle of sku and PnL measures, • Managed Co-Packer relationship and Frozen Food production planning• Managed International export production/deployments for Grocery and Private label products

Chicago, Illinois, Us

Recruitment Support & Sourcing:-Managed job postings on all major sites (Linkedin, Monster, First Advantage)-Sourced & Recruited candidates via our internal job posting system, the internet, job boards, various data bases, research and other sourcing methods for critical openings-Developed on-line talent communities to develop talent pipelines -Conducted candidate phone interviews to evaluate and summarize relevant skills and experience-Upon successful completion of search, worked with recruiter to close requisition, complete applicant tracking, candidate evaluations in BrassRing, document & close search file, and follow-up with all non-selected candidates in accordance with standard national process.Operations Support:-Point person for 3rd party vendors (First Advantage, Travel & Transport)-Educated team on process changes or system updates -Assisted in monthly reporting, reconciled all charges related to recruiting, and coordinated the flow of candidate visits and interviews Executive Scheduling:-Strong guest service orientation and ability to interface with all levels of the organization-Oversaw all aspects of scheduling executive level candidates Candidate Experience: -Worked directly with candidates and interview teams to schedule interviews and ensure a positive candidate experience-Acted as liaison for candidates during the interview, offer, and post offer recruiting stages

Chicago, Illinois, Us

• Awarded Customer Service Recognition Award for success in ordering 160 truckloads of incremental sales volume for Wakefern Food Corp promotion. 972,000 total units ordered, $787,000 incremental sales• Collaborated with MidAtlantic Sales, Logistics, Warehousing and Supply Planning on forecast and demand for seasonal, promotional and daily sales volume, 48 hour turnaround from order to delivery• Pursued and accepted role as Subject Matter Expert on processing Credit Rebills focusing on Best in Practice and audit metrics• Built strong working relationship with Wakefern Food Corp inventory controllers resulting in daily and promotional volume growth and trust in metrics• Helped lead warehouse product movement from IMC to Plant for Wakefern ordering, seamless turnover to customer• Lead participant in Quarter/Year End Committee for Milton Plant continuing to meet low volume carry over for Supply Chain

Bs, Human Resource Management

High School Diploma

Education record