As a seasoned Business Operations Specialist, I have been at the forefront of driving process improvements and operational efficiencies for organizations. With a solid track record of identifying gaps in workflows, developing and implementing standard operating procedures, and delivering measurable results, I am now transitioning into Business Analysis to take on new challenges.My experience has honed my skills in creating and monitoring KPIs, identifying areas for improvement, and communicating insights to stakeholders. As a Business Analyst, I am excited to leverage these skills to analyze data, develop and evaluate alternative solutions, and provide recommendations that positively impact business outcomes.I am dedicated to continuous learning and development and have completed several courses and certifications in Business Analysis. I am committed to bringing my expertise to help organizations achieve their strategic objectives through effective business analysis practices. I am excited about the prospect of leveraging my skills and experience in a new capacity and look forward to contributing to the success of teams.
Mixta Africa
View- Website:
- linktr.ee/Mixtafrica.com
- Employees:
- 222
-
Business Operations AnalystMixta AfricaLagos, Nigeria -
Operations AnalystMixta Africa May 2023 - PresentNigeria -
Business/People Operations SpecialistSwoosh Nigeria Mar 2021 - May 2023Lagos State, Nigeria- Conducted a comprehensive analysis of the company's supply chain, identified inefficiencies, and implemented a new vendor management system, resulting in a 20% reduction in supply costs.- Worked closely with the sales team to develop pricing strategies and improve sales processes, resulting in a 15% increase in sales revenue.- Successfully led a team in the implementation of a new inventory management system, resulting in a 25% reduction in inventory holding costs.- Collaborated with the HR team to develop and implement a comprehensive training program for cleaning staff, resulting in a 20% reduction in onboarding time and a 10% increase in staff retention.- Led a project to automate the customer feedback process, resulting in a 30% increase in customer feedback response rates and a 15% improvement in overall customer satisfaction.- Conducted a financial analysis of the company's operations and identified cost-saving opportunities, resulting in a 5% reduction in operating expenses.- Developed and implemented a safety program for cleaning staff, resulting in a 20% reduction in workplace accidents and injuries.
-
Operations Shift ManagerFood Concepts Plc Mar 2019 - Feb 2021Lagos, Nigeria- Conducted a comprehensive analysis of sales data to identify trends and opportunities for growth, resulting in a 10% increase in sales revenue.- Developed and implemented a scheduling system that optimized staffing levels and reduced labour costs by 15%, while maintaining high levels of customer service.- Led the development of a marketing campaign that resulted in a 20% increase in customer traffic.- Implemented a new inventory management system that reduced food waste by 20% - Reviewed analyzed data to explain trends; formulated and evaluated alternative solutions, resulting in a 13% reduction in customer complaints.
Frequently Asked Questions about Rachel Jolaiya
What company does Rachel Jolaiya work for?
Rachel Jolaiya works for Mixta Africa
What is Rachel Jolaiya's role at the current company?
Rachel Jolaiya's current role is Business Operations Analyst.
What schools did Rachel Jolaiya attend?
Rachel Jolaiya attended Bowen University, Datacamp.
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial