Rachel Bell

Rachel Bell Email and Phone Number

Senior Business Analyst @ Virgin Money
Balloch, GB
Rachel Bell's Location
Toronto, Ontario, Canada, Canada
Rachel Bell's Contact Details

Rachel Bell work email

Rachel Bell personal email

n/a
About Rachel Bell

I have 25 years of project management and business analysis experience in retail banking and payment industries, with an expertise in fraud management and financial crime. I'm known as a trusted advisor who is dedicated to providing quality service and solutions. I approach each new project and task with a high level enthusiasm and focus - and I am in my element when I know there is a learning opportunity, regardless of the size of the challenge! So what excites and inspires me most about my work?» Satisfaction of knowing a solution will greatly improve operations and customer experience, and the appreciation from stakeholders once the solution has been successfully implemented.» Learning about innovative technologies - from new payment channels to fraud and financial crime management strategies - and determining the benefits these new technologies.» Being part of a team of individuals rallying together to resolve a major project or production issue, and the dedication to identifying and implementing a resolution.» Building a solid network of individuals based on mutual trust, respect and support.» The joy of seeing junior team members I have mentored advance in their careers.

Rachel Bell's Current Company Details
Virgin Money

Virgin Money

View
Senior Business Analyst
Balloch, GB
Employees:
5307
Rachel Bell Work Experience Details
  • Virgin Money
    Senior Business Analyst
    Virgin Money
    Balloch, Gb
  • Scotiabank
    Senior Manager Business Analyst, Fraud Management & Support, International Division
    Scotiabank 2012 - Present
    Toronto, Canada Area
    » Provide governance, oversight and design for fraud management systems and operations in the Caribbean Region, in order to mitigate the impacts of fraud to overall losses, customers and operations.» Oversee all aspects of project life cycle: creating business cases; documenting requirements; tracking deliverables and project financials; facilitating meetings and project presentations; involvement in user acceptance testing; creating communications, training and procedural documentation; managing implementation activities; provide ongoing support.» Prepare roadmaps and forecasted budgets for upcoming fiscal years. » Apprise management and executives of current fraud trends and impacts as well as fraud management initiatives through status reports, presentations, and financial and performance indicator reporting.» Provide subject matter expertise on fraud related matters to various executive offices, stakeholders, business partners and end users across multiple international regions.» Hire, deploy, evaluate, coach and mentor junior team members.
  • Scotiabank
    Senior Project Manager, Fraud Prevention & Security Projects, Canadian Division
    Scotiabank 2008 - 2012
    Toronto, Canada Area
    » Led 10 business analysts representing multiple stakeholders in the development of new or enhanced fraud management systems for the Canadian Region.» Provided quality service and maintained strong working relationships by understanding client objectives and operational needs, providing process/technical expertise, and acting as a liaison between the client and various project partners.» Involved in vendor and contractor management, including: Master Agreements, Service Level Agreements, and Contractor Onboarding.» Provided ongoing support to ensure optimal performance and maintain 24/7 continuous system availability.
  • Scotiabank
    Manager Business Analyst, Retail Lending Channel Solutions
    Scotiabank 2005 - 2008
    Toronto, Canada Area
    » Supported Retail Lending business lines to define and clarify business requirements for new retail products and services, and successfully implement these changes to production.» Maintained a high standard of customer service by attaining a thorough understanding of the end-to-end processing of retail lending products, involving various functional areas across the Bank.» Involved in multiple phases of project life cycle: from providing input into business cases and preparing business requirements to successful implementation and integration into operational units, ensuring deliverables meet project objectives
  • Scotiabank
    Manager Business Analyst, Retail Lending Services
    Scotiabank 2002 - 2005
    Toronto, Canada Area
  • Scotiabank
    Qa Tester, Quality Assurance Testing
    Scotiabank 2000 - 2002
    Toronto, Canada Area
  • Scotiabank
    Banking Analyst, Banking Operations
    Scotiabank 1998 - 2000
    Stratford, Canada Area

Rachel Bell Skills

Business Analysis Business Requirements Requirements Gathering Business Process Improvement Requirements Analysis Business Process Mapping Requirements Management Functional Requirements Requirement Specifications Software Requirements Project Portfolio Management Software Development Life Cycle Project Planning Sdlc Project Coordination Project Delivery Project Management Software Project Management Risk Management Retail Banking Banking Security Management Change Management Vendor Management Team Leadership Relationship Management Credit It Strategy Visio Fraud Detection Fraud Prevention Credit Card Fraud Online Fraud

Rachel Bell Education Details

Frequently Asked Questions about Rachel Bell

What company does Rachel Bell work for?

Rachel Bell works for Virgin Money

What is Rachel Bell's role at the current company?

Rachel Bell's current role is Senior Business Analyst.

What is Rachel Bell's email address?

Rachel Bell's email address is ra****@****ank.com

What schools did Rachel Bell attend?

Rachel Bell attended University Of Toronto.

What skills is Rachel Bell known for?

Rachel Bell has skills like Business Analysis, Business Requirements, Requirements Gathering, Business Process Improvement, Requirements Analysis, Business Process Mapping, Requirements Management, Functional Requirements, Requirement Specifications, Software Requirements, Project Portfolio Management, Software Development Life Cycle.

Who are Rachel Bell's colleagues?

Rachel Bell's colleagues are James Cruddas, Neil Johnson, Mandy Gregory, Jo Lee, Aarti Vasudeo, Gemma Steel, Aileen Dry.

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