• Experienced in managing creative design projects for over 40+ corporate clients. Directed up to 5+ projects weekly within deadline-driven, high-pressure environments.• Served as Art Director, Project Manager and Lead Designer on many design projects.• Collaborated with clients to identify key objectives and deliverables, leading the development of a comprehensive project plan that met 100% of client needs and increased client satisfaction.• Collaborated with cross-functional teams to ensure seamless integration of design solutions from development to launch.• Designed responsive/mobile-first websites from conceptualization to completion for more than 20+ clients.• Built easy-to-navigate menus, tabs, widgets and forms that enhanced usability and user satisfaction by 30% on average.• Established customer personas that helped identify customer needs, resulting in a tailored user experience with direct focus on usability.• Developed qualitative and quantitative usability testing plans for 5+ projects, resulting in a total of 175+ users and actionable insights.• Analyzed data from analytics, research, user testing and feedback to identify patterns and issues, resulting in a redesign of the product that led to a 30% decrease in user errors on average.• Designed site maps, wireframes and prototypes that easily translate into functional designs, leading to a 25% decrease in development time.• Developed and implemented digital style guides and design systems for 20+ projects.• Created over 50+ pieces of collateral for digital ads, digital banners and social media assets, flyers/brochures, brand guidelines and logo designs.• Edited video footage and designed motion graphics for over 8+ clients.• Designed and developed email marketing campaigns using HTML/CSS which increased user response by 30% on average.

Served as team leader and spearheaded rebranding project.

Updated websites and created online banners. Designed posters, newsletters, dvd covers, vector art, social media cards and banners. Worked in a collaborative environment.

Created touch screen interfaces for appliance control panels. Researched trends in web design.

Oversaw interactive presentation system development and brand story by collaborating with seven teammates and creating dynamic presentation on strategic service department.

Created in-house and informational brochures, web ads, posters, newsletters, postcards and flyers. Worked with copywriters and communications director.