Rachel L. Email & Phone Number

• Assisted students and answered their queries on weekly practicals and coursework for the Programming Portfolio 2 module.• Worked alongside module staff to improve the experience for students.

Newcastle Upon Tyne, United Kingdom

• Worked as part of a small team in a busy city centre restaurant, often under pressure and in demanding conditions, to deliver high levels of customer service.• Managed a smaller team to prepare and serve orders to a high standard by assigning roles to team members and overseeing a balanced workload.• Responsible for training new staff and ensuring professionalism and smooth service is maintained.• Dealt professionally with challenging customers and complaints, ensuring the best… Show more • Worked as part of a small team in a busy city centre restaurant, often under pressure and in demanding conditions, to deliver high levels of customer service.• Managed a smaller team to prepare and serve orders to a high standard by assigning roles to team members and overseeing a balanced workload.• Responsible for training new staff and ensuring professionalism and smooth service is maintained.• Dealt professionally with challenging customers and complaints, ensuring the best, mutual solution was reached. Show less

Sunderland, United Kingdom

• Supported and encouraged children in their studies to help them work towards developing their independence.• Observed students’ study behaviour in order to create suitable goals for each individual to work towards.• Learned to work in an effective and efficient manner when having to mark worksheets.

Bachelor'S Degree, Computer Science With Industrial Placement, First Class Honours

Activities and Societies: Trainer for LINKS society. Stage 1 Demonstrator. Completed a Placement Year with Inflo Limited. Stage 1 Modules.

Education record

A-Levels: Biology (A), Chemistry (A), Mathematics (A), Physics (B) GCSEs: 13 GCSEs, grades A* - B including English and Mathematics.