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Rachel Lee Email & Phone Number
Customer Success Manager (APAC)
at
KnowBe4
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager (APAC)
Location
Singapore, Singapore, Singapore
Company size
Who is Rachel Lee? Overview
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Quick answer
Rachel Lee is listed as Customer Success Manager (APAC) at KnowBe4, a company with 2210 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a matched LinkedIn profile for Rachel Lee.
Rachel Lee previously worked as Customer Success Manager (Tech Touch) at Knowbe4 and Customer Success Manager at Knowbe4. Rachel Lee holds Bachelor'S Degree, Business Management from Edinburgh Napier University.
Company email context
Email format at KnowBe4
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KnowBe4
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Profile bio
About Rachel Lee
Malaysian lives in the garden city whom lovers to travel, active in outdoor activities, and create memories along the way. I have more than 7 years of experience in doing account managing. I have found that nothing satisfies me than meeting new people, developing a new relationship, solving problems, and contributing to the overall growth of a business.Dedicated to empowering organizations across Asia to bolster their cybersecurity defenses, I currently serve as a Customer Success Manager at KnowBe4. I’m deeply passionate about collaborating with clients to understand their unique needs and ensure they harness the full potential of our platform in combatting cyber threats. With a focus on building strong relationships and delivering exceptional support, I thrive on driving customer satisfaction and success. Let’s connect and explore how we can build a stronger human firewall together!
Listed skills include Business Development, Sales, Account Management, Customer Service, and 15 others.
Current workplace
Rachel Lee's current company
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Knowbe4
9 roles
Rachel Lee work experience
A career timeline built from the work history available for this profile.
Customer Success Manager (Tech Touch)
Current- As a dedicated Customer Success Manager specializing in Tech Touch engagements at KnowBe4, I am committed to ensuring our clients achieve maximum value from our technology solutions. I thrive on delivering proactive.
- Execute Tech Touch strategies to enhance customer onboarding, adoption, and retention.
- Proactively engage with customers through scalable outreach methods, including emails, calls, and self-service resources.
- Analyze customer data to identify trends, opportunities, and areas for improvement.
- Collaborate cross-functionally with sales, product, and support teams to advocate for customer needs and drive product enhancements.
- Serve as a trusted advisor to clients, offering guidance, best practices, and recommendations for optimizing their use of our solutions.
Apr 2024 - Present
Customer Success Manager
Jan 2022 - Apr 2024
Account Manager
Provide comprehensive IT Solutions to save money for clients and giving them peace of mind.Act as an IT Dept or Extension to an existing IT Dept, tailored to clients’ needs.Consultancy- expert IT advice and assistance for any size organization.Strategy and planning- board- level consultancy and advocacy from the experts in IT for business.
Feb 2020 - Jan 2022
Sales Account Manager
Vstecs (Singapore) Pte Ltd
- Manage relationship with major accounts, selling IT hardware across Singapore.
- Liaising with buyers and vendors for the planning of short to midterm sales strategies; Support customers with pricing, promotion planning and execution
- Maintain relationship with existing partners; identifying new opportunities to help meet/exceed quarterly sales targets
- Providing customer support and managing client expectations in liaison with the Product Management Team
- Manage RAM and DOA from retailers
- Regular market visit, building good relationship and rapport with all clients
Aug 2018 - Feb 2020
Sales Account Manager
Promoted to Sales Account Manager after 9 months service as an admin with the company. Developed 5 new accounts within 7 months. Manage relationship with all major accounts in Sim Lim Square with annual revenues of $2 million dollars.
Apr 2017 - Aug 2018
Corporate Receptionist Cum Admin Executive
Apr 2016 - Mar 2017
Sales Executive
Manage relationship with 8 major accounts with annual revenues of $1.5 million dollars, selling IT and networking supplies across Singapore.
Feb 2014 - Oct 2015
Skin Consultant
Made a record of achieving personal monthly target $45,000 consistently through my period of employment. Identified customer needs and provided customized skin care advice and solution to develop desired skin care results. Provide skin consultation and treatments to customers to ensure they achieved results they desired. Managing and monitoring of.
Feb 2011 - Feb 2013
Team & coworkers
Colleagues at KnowBe4
Other employees you can reach at knowbe4.com. View company contacts for 2210 employees →
AS
Andrew Scanlon
Colleague at Knowbe4Greater Melbourne Area, Australia
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BP
Bethany Perry
Colleague at Knowbe4Greater Leeds Area, United Kingdom
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MT
Mathew Thomas
Colleague at Knowbe4Palm Harbor, Florida, United States, United States
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PR
Paul Robinson
Colleague at Knowbe4Tampa, Florida, United States, United States
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LH
Lauren Hutson
Colleague at Knowbe4Greater Tampa Bay Area, United States
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BW
Benjamin Williams
Colleague at Knowbe4Tampa, Florida, United States, United States
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SJ
Santiago José Moreno Rojas
Colleague at Knowbe4Tampa, Florida, United States, United States
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MB
Mike Brill
Colleague at Knowbe4Clearwater, Florida, United States, United States
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MG
Matt Gleason, Sacp
Colleague at Knowbe4Clearwater, Florida, United States, United States
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MR
Mario Rodriguez
Colleague at Knowbe4Riverview, Florida, United States, United States
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Andrew Scanlon
Colleague at Knowbe4Greater Melbourne Area, Australia
View →
BP
Bethany Perry
Colleague at Knowbe4Greater Leeds Area, United Kingdom
View →
MT
Mathew Thomas
Colleague at Knowbe4Palm Harbor, Florida, United States, United States
View →
PR
Paul Robinson
Colleague at Knowbe4Tampa, Florida, United States, United States
View →
LH
Lauren Hutson
Colleague at Knowbe4Greater Tampa Bay Area, United States
View →
BW
Benjamin Williams
Colleague at Knowbe4Tampa, Florida, United States, United States
View →
SJ
Santiago José Moreno Rojas
Colleague at Knowbe4Tampa, Florida, United States, United States
View →
MB
Mike Brill
Colleague at Knowbe4Clearwater, Florida, United States, United States
View →
MG
Matt Gleason, Sacp
Colleague at Knowbe4Clearwater, Florida, United States, United States
View →
MR
Mario Rodriguez
Colleague at Knowbe4Riverview, Florida, United States, United States
View →
3 education records
Rachel Lee education
Bachelor'S Degree, Business Management
Diploma, Business Administration And Marketing Management
Hotel, Motel, And Restaurant Management
Republic Polytechnic, Singapore
FAQ
Frequently asked questions about Rachel Lee
Quick answers generated from the profile data available on this page.
What company does Rachel Lee work for?
Rachel Lee works for KnowBe4.
What is Rachel Lee's role at KnowBe4?
Rachel Lee is listed as Customer Success Manager (APAC) at KnowBe4.
Where is Rachel Lee based?
Rachel Lee is based in Singapore, Singapore, Singapore while working with KnowBe4.
What companies has Rachel Lee worked for?
Rachel Lee has worked for Knowbe4, Acuutech, Vstecs (Singapore) Pte Ltd, Tp-Link Technologies Co., Ltd, and Kaira Technology.
Who are Rachel Lee's colleagues at KnowBe4?
Rachel Lee's colleagues at KnowBe4 include Andrew Scanlon, Bethany Perry, Mathew Thomas, Paul Robinson, and Lauren Hutson.
How can I contact Rachel Lee?
You can use AeroLeads to view verified contact signals for Rachel Lee at KnowBe4, including work email, phone, and LinkedIn data when available.
What schools did Rachel Lee attend?
Rachel Lee holds Bachelor'S Degree, Business Management from Edinburgh Napier University.
What skills is Rachel Lee known for?
Rachel Lee is listed with skills including Business Development, Sales, Account Management, Customer Service, Leadership, Sales Process, Rapport Building, and Customer Engagement.
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