• Management of emergency maintenance issues through external system use, procedural analysis and troubleshooting with reporting callers• Arranging contractor appointments when required • Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution

• Identify discrepancies in statistics and data, such as missing information, and report to seniorstaff in order to support clients to deliver their work• Assisting with the process of payroll in a timely manner• Responsible for dealing with a wide range of telephone enquiries and correspondence• Maintaining cash book and petty cash records• Cash counting• Bank reconciliations

•Process of Accounts Payable Invoicing•Validate and register AP invoices•Reconcile vendor statements•Call vendors to procure invoices and statements•Ability to work with high volumes•Process failed AP invoices for payment using SAP/Open text matching