Rachel Bartlett Email and Phone Number
Rachel Bartlett work email
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Rachel Bartlett personal email
I’m Rachel Bartlett, the User Experience Researcher behind this profile. Passion fuels my determination to make tech more ethical and intuitive for all. I scratch my right brain through creative media projects and live offline when possible. I believe in chasing what makes you feel alive and doing what’s best for the greater good.Profile:Results-driven UX Researcher with 6+ years of experience transforming user insights into actionable design improvements that enhance product usability and customer satisfaction. Adept at synthesizing data from diverse research methodologies to craft strategic recommendations that align with business goals. Proven track record of driving significant user experience improvements, including pioneering accessibility solutions at the University of Iowa that have enabled the first man in the world to run a half marathon without a human guide. Passionate about delivering solutions that elevate the user journey and maximize stakeholder impact.
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Founder & Principal ConsultantRb Consulting Aug 2023 - PresentA boutique consultancy offering website creation, photography, and UX research services tailored to small businesses, artisans, and creative professionals. Combine technical expertise, artistic vision, and user-centered design to drive meaningful results.Key Accomplishments:• Design bespoke websites, increasing client inquiries and online visibility by up to 30%.• Deliver photography for restaurants, product sellers, and cultural events, enhancing visual storytelling for marketing materials.• Conduct UX research and UI design projects that improve user engagement metrics by over 20%, driving strategic improvements for clients.
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Model & ActressThe Peak Agency Inc. Aug 2014 - Jul 2024Us -
Ux ConsultantLean Techniques Inc. Feb 2024 - Apr 2024Johnston, Ia, UsRedesigned a legacy educational application aimed at helping children identify career interests based on their strengths and preferences. Employed a resourceful approach within a rapid timeframe and zero-dollar budget to overhaul the platform’s usability and accessibility, ensuring the tool was intuitive and engaging for a young audience.Key Accomplishments:• Leveraged cookie-based behavioral tracking data to map user journeys and identify pain points, enabling a swift, data-driven redesign with limited research resources.• Implemented accessibility updates and streamlined the interface, making the application easier for minors to navigate and enhancing engagement with career exploration features.• Identified key areas for future growth and research, presenting the client with strategic recommendations to support ongoing improvements and user engagement. -
User Experience ResearcherP3+Uplift May 2023 - Jul 2023Des Moines, Ia, UsConducted in-depth analysis of process and experience challenges within agent and client portals for insurance company. Explored competitive landscape through extensive data gathering and conducting interviews with agents in a 9-week timeframe.Key Accomplishments:• Conducted 34 field and remote user interviews across user groups to fully understand current landscape and sentiment of company experience.• Constructed detailed service blueprints with sentimental overlays to showcase which systems and users were affected across each step in each user journey.• Synthesized data across 10 research methods to develop a strategic roadmap, reducing process inefficiencies by 35%. -
TravelCareer Break Jun 2022 - May 2023Broadened horizons by immersing myself in diverse cultures, fostering cross-cultural understanding, and enriching my communication abilities as well as overcoming language barriers. Fulfilled a lifelong aspiration of exploring the world along with fueling passion for travel and adventure. Reignited creativity, while rediscovering my love for artistic expression and unleashing imaginative potential. Cultivated valuable skills in budgeting and strategic planning through financing and meticulously organizing long-term travel endeavors.
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User Experience Ii, ResearcherHy-Vee, Inc. Jul 2020 - May 2022West Des Moines, Ia, UsDevised an innovative system for naming product locations in grocery stores, while enhancing ease of finding items based on qualitative and quantitative research methodologies. Improved team productivity by developing a comprehensive UX playbook and a range of research and design templates.Key Accomplishments:• Identified need and designed a pricing app specifically for store directors, resulting in annual labor savings of 2.7M for the company.• Minimized shopping time by 18% and maximized overall shopper experience via the creation of a user-friendly way-finding app for Aisles Online personal shoppers.• Reduced length of receipts, which resulted in annual savings of 1.1M for the company through the implementation of significant measures backed by field research.• Conducted extensive company-wide listening tour, while performing a total of 23 hours of interviews to gather valuable insights and diverse perspectives on existing research company culture. -
User Experience IHy-Vee, Inc. Sep 2018 - Jul 2020West Des Moines, Ia, UsFormulated a comprehensive strategy to address a fragmented loyalty system, while employing analytical and data-driven methodology within a cross-functional agile team. Overhauled account management system and login/sign-up process based on a combination of in-person and remote user research methods.Key Accomplishments:• Decreased call volume by 16% by optimizing self-service offerings within the account management system.• Enriched user experience and expertise, while revamping the supplier hub system by leveraging usability testing, journey mapping, and service blueprinting workshops.
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User Experience ResearcherUniversity Of Iowa Jan 2017 - May 2018Iowa City, Iowa, UsInvented a novel application to provide tactical responses to independent low-vision exercisers. Delivered captivating presentations of groundbreaking research to large audiences, while communicating complex concepts and findings. Published research findings in prestigious platforms, such as ACM Digital Library, and presented at prominent global tech conferences.Key Accomplishments:• Developed inclusive and accessible digital exercise solutions specifically designed for individuals with low or no vision.• Continuously refined lane detection technology based on user feedback, resulting in a notable 13% increase in time spent in the correct lane on the walking track.• Identified an independent response method that exhibited an impressive 88.6% similarity to the effectiveness of using a human guide. -
Ux Researcher And Ui DesignerGrinnell Mutual May 2017 - Dec 2017Grinnell, Ia, UsCreated wireframes using Axure and conducted usability tests to refine and iterate on new client portals. Collaborated with insurance partners to design logos as part of the company rebranding initiative, utilizing InDesign and Illustrator.Key Accomplishments:• Designed and developed more than 50 web pages using HTML within an agile environment.• Enhanced agent quoting wizard by reducing quoting speed by 4+ minutes, while improving overall efficiency and productivity.
Rachel Bartlett Skills
Rachel Bartlett Education Details
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University Of IowaHuman-Computer Interaction Specialty -
University Of IowaPsychology
Frequently Asked Questions about Rachel Bartlett
What company does Rachel Bartlett work for?
Rachel Bartlett works for Rb Consulting
What is Rachel Bartlett's role at the current company?
Rachel Bartlett's current role is User Experience Researcher open to remote opportunities.
What is Rachel Bartlett's email address?
Rachel Bartlett's email address is rb****@****vee.com
What schools did Rachel Bartlett attend?
Rachel Bartlett attended University Of Iowa, University Of Iowa.
What skills is Rachel Bartlett known for?
Rachel Bartlett has skills like Html, Research, Javascript, Usability Testing, Data Analysis, Graphic Design, Web Design, Wireframing, User Interface Prototyping, Agile Application Development, Adobe Photoshop, Adobe Illustrator.
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