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I am an Agile transformation leader with a proven ability to build and manage software engineering and user experience teams while adopting Agile through methods such as SCRUM and Kanban.I believe Agile adoption is not simply a process to implement, but a cultural paradigm change which requires both clear recognition and support from leadership alongside implementation from the ground up from the teams.I love producing great products and working with creative, brilliant, and fun people. My extensive experience includes engineering, project management, and user experience producing, meaning I can make effective decisions in order to build quality products with the excellent user experience. At RingCentral, I infused design thinking through UX process innovation workshops to improve the design and handoff processes. I influenced project management best practice across the UX and marketing divisions to improve organizational productivity and drive customer-centric experience to cultivate company growth. At TIBCO, I successfully led the UX team through a complete Agile transformation, conducting Agile team training and coaching throughout the process. At Nielsen, I led a team that built online data research and classification tools. I also led a number of initiatives including a web analytics application service utilized in 25 countries and managing a panel data collection system for marketplace data analysis in China. I have been a certified scrum master since 2008.
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Head Of Global Design OperationsNutanix May 2018 - PresentSan Jose, California, UsOperational Strategy: Directed comprehensive DesignOps initiatives, aligning design integration with product development to support tech-driven goals.Process Optimization: Refined and streamlined processes by merging UX with product development, establishing rigorous UX checklists and standards to ensure high-quality outcomes.Team Culture: Fostered a collaborative and innovative team environment, promoting skill enhancement and continuous improvement. Empowered designers to unlock creativity, driving ongoing innovation.Budget Management: Managed budgets efficiently to achieve outstanding design and business results, ensuring optimal resource allocation and financial oversight. -
Ux Program Manager | Ux ProducerRingcentral Apr 2015 - May 2018Belmont, Ca, UsProduct Design | UX | Marketing | Project/Program Manager● Driving user experience design projects planning and execution to deliver user_enteric product quality● Planning and executing the marketing website redesign project and collaborateing with cross-functional teams (Web dev, content writer, designer, 3rd party vendors)● Increasing predictability and productivity by designing project communication, hand-offs,and release processes through design thinking and innovation workshops● Improving enterprise-wide employee engagement and productivity across RingCentral(UX, Product Marketing, Sales, and Development) by deploying best in class Agile projectmanagement practices across department boundaries, focusing on customer-centricdesigns and end to end solutions● Driving key UX projects to successful delivery involving globally distributed teams -
Senior Ux ProducerTibco Software Inc. Jul 2011 - Apr 2015Santa Clara, California, UsUS | TIBCO HQ | Loglogic | Sr. UX Program Manager● Improved employee engagement and visibility by conducting a company UX Day event tofoster user experience design culture● Dramatically reduced our time to market by introducing and driving adoption of the AgileSCRUM methodology including teaching Agile classes and workshops● Evangelized UX value propositions that resulted in the expansion of the UX team from 9 to24 designers● Increased UX agility improved design consistency, quality, productivity, and growth ○ Reduced UX defects by 75% ○ Quality improved as seen during UAT (User Acceptance Testing)● Established trustable and dependable working relationships across functional teams● Managed copy writer team of 4 and production artist team of 3 -
Sr. Technical Program Manager/Certified Scrum MasterNielsen Jan 2001 - Mar 2011New York, Ny, UsUS | Nielsen | NetRatings | eRatings | Sr. Technical Program Manager● Administered the Online team’s Agile transformation, pushed feature shipping in 2 weekssprints.● Converted the collection database from Oracle to Netezza and optimized the processingpower by 60%.● Managed a high performing engineering team (12) to support the production cycle.● Built analytic QA and classification tools, drove the production cycle from 30 to 9 days.● Completed a China panel collection POC project to study and analyze the Chinese market.● Successfully launched the online rating report across 24 countries within 6 months -
Senior Software EngineerAcnielsen Inc. Aug 1998 - Jan 2001NZ | ACNielsen | Sr. Software Engineer● Rolled out the Market Track system to multiple regions ( EMEA, Nordic, and Asia) andstandardized retail data processing flow
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Sr. Analyst ProgrammerAcnielsen Inc. Aug 1996 - Aug 1998JP | ACNielsen | Analyst Programmer● Converted legacy retail system to the Oracle that resolved storage limitation.● Created technical code library to improve development efficiency
Rachel Maple Skills
Rachel Maple Education Details
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Academy Of Art UniversityDigital/Multimedia And Information Resources Design -
University Of California Berkeley ExtensionInformation Technology Project Management
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The University Of AucklandComputer Science
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George Brown CollegeGraphic Design
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National Taichung University Of Science And TechnologyGraphic Design
Frequently Asked Questions about Rachel Maple
What company does Rachel Maple work for?
Rachel Maple works for Nutanix
What is Rachel Maple's role at the current company?
Rachel Maple's current role is Head of Global Design Operations at Nutanix.
What is Rachel Maple's email address?
Rachel Maple's email address is ra****@****wia.com
What is Rachel Maple's direct phone number?
Rachel Maple's direct phone number is +165047*****
What schools did Rachel Maple attend?
Rachel Maple attended Academy Of Art University, University Of California Berkeley Extension, The University Of Auckland, George Brown College, National Taichung University Of Science And Technology.
What are some of Rachel Maple's interests?
Rachel Maple has interest in Children, Education, Environment, Science And Technology, Animal Welfare.
What skills is Rachel Maple known for?
Rachel Maple has skills like Agile Methodologies, Scrum, Project Management, Software Project Management, Cross Functional Team Leadership, Management, Strategy, Agile Project Management, Leadership, Software Development, Mobile Devices, Sdlc.
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