Rachel Mccafferty Email and Phone Number
At Plunge Pools Direct, our focus on enhancing customer engagement has leveraged my competencies in customer service management and problem-solving, fostering robust relationships and boosting account performance. The span of my professional journey in key account support at Opal Group has been instrumental in building a strong foundation in relationship management, allowing for the seamless coordination of complex orders.My role involves meticulous attention to detail, ensuring high-quality service that upholds the company's reputation for excellence. Committed to professional growth, I actively seek opportunities for improvement and new challenges. The dedication to fostering customer satisfaction is unwavering, and I am driven by the ambition to continuously contribute to our team's success and the wider industry.
Lactalis Group
View- Website:
- lactalis.fr
- Employees:
- 8978
-
Customer Service RepresentativeLactalis Group May 2024 - PresentAustraliaLactalis is a global leader in the dairy industry, known for its high quality products and extensive range of dairy offerings. My role will consist of answering incoming and making outbound calls whilst providing excellent customer service to their extensive consumer base. I will be keying high volume of orders, checking stock availability and resolving customer complaints. -
Sales AssociatePlunge Pools Direct Jul 2023 - Mar 2024Australia -
Customer Service RepresentativePlunge Pools Direct Feb 2023 - Aug 2023Chirnside Park, Victoria, Australia -
Key Account Support / Customer ServiceOpal Group May 2010 - Jun 2023Scoresby, Victoria, AustraliaAccount and Customer Service Professional with extensive practical experience and demonstrated results in account management, willing to invest both time and effort in building and maintaining effective stakeholder relationships. Demonstrated ability to multitask to ensure the timely coordination and delivery of all orders within the primary portfolio of account customers, without sacrificing on quality. Effective customer liaison with strong interpersonal and communication skills. Willing and open to undertake any additional training/qualifications as required. -
Customer Service RepresentativeFranke Group Jun 2006 - May 2010Scoresby, Victoria, AustraliaProvide extensive support to Account Management team, including order entry, inventory control, invoicing, delivery dockets, customer service and assisting with general showroom enquiries.• Constant monitoring of inventory, stock levels and expected ETA on products to assist with customer enquiries.• Provide professional and accurate advice regarding Franke products (Sales and Technical), delivery and stock information and pricing to customers, internally and externally.• Ensure all relevant enquiries from customers are handled and brought to completion in a timely manner.• Ensure pricing and credit authority levels are adhered to.• Provide support as required to the Sales Department.
Rachel Mccafferty Education Details
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Warrandyte High SchoolHsc
Frequently Asked Questions about Rachel Mccafferty
What company does Rachel Mccafferty work for?
Rachel Mccafferty works for Lactalis Group
What is Rachel Mccafferty's role at the current company?
Rachel Mccafferty's current role is Customer Service Representative.
What schools did Rachel Mccafferty attend?
Rachel Mccafferty attended Warrandyte High School.
Who are Rachel Mccafferty's colleagues?
Rachel Mccafferty's colleagues are Kenan Berr Erdönmez, Marlon Jimenez, Mark Rigel, Philippe Turgis, Céline Mangin, Willian Santiago, Daniel Addo.
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Rachel McCafferty
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Rachel McCafferty
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San Diego, Ca -
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