Scheduling appointments including obtaining demographic and insurance informationInstructing patients re; process for obtaining initial referral for new patient visitScheduling outside diagnostic testingEntering information into electronic medical record system and billing systemKeeping physician's patient and meeting schedulesEnsuring correspondence is sent in a timely mannerInteracting with physician and nurse for prompt response to patients

• Established and maintained a successful onboarding process for all employees – administrative staff and onsite practitioners – including onsite support for practitioner’s first rounding day• Accountable for maintaining an active health and dental policy for the company while providing employees with accurate policy information regarding open enrollment and change in coverage or price of the insurance plan• Accountable for maintaining an active business insurance policy, worker’s compensation policy and medical malpractice policy for all clinical providers• Assess the content of employee handbook and update policies and procedures as needed• Complete credentialing paperwork on behalf of each practitioner and collaborate directly with hospital credentialing coordinator to ensure completion of reappointment applications• Generate 24-hour physician call schedules for 13+ SNF’s and hospital rounding schedule for 11 clinicians - arrange coverage for holidays, vacations and sick time• Payroll process – experience with Paylocity system. Update employee payroll records including employee information, benefits, and tax exemptions• Developed bonus metrics for clinical providers and analyzed data to calculate bonus pay, reviewed quarterly bonus data with CEO for approval for pay out to employees

Responsible for greeting all patientsInterviewing incoming patients prior to admission to gather demographic, insurance and emergency informationEnsuring completion of paperwork, sign-in and security proceduresExplaining facility policies, preparing and distributing patient identification bands, and arranging for transportation to assigned roomsAdditional duties may include collecting copayments, answering phones, assisting family members, death policy process and contacting funeral homes when needed.