Rachel Ousa
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Rachel Ousa Email & Phone Number

Account Manager and Treasury Dealer at I&M Bank Ltd
Location: Nairobi County, Kenya 3 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Account Manager and Treasury Dealer
Location
Nairobi County, Kenya
Company size

Who is Rachel Ousa? Overview

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Quick answer

Rachel Ousa is listed as Account Manager and Treasury Dealer at I&M Bank Ltd, a with 1817 employees, based in Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Rachel Ousa.

Rachel Ousa previously worked as Account Manager/Treasury Dealer at I&M Bank Ltd and Cash & Operations Associate at I&M Bank Ltd. Rachel Ousa holds Bachelor Of Commerce (B.Com.), Finance And Business Administration, First Class Honours from Strathmore University.

Company email context

Email format at I&M Bank Ltd

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I&M Bank Ltd

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Profile bio

About Rachel Ousa

Experienced Global Markets Dealer with a passion for building strong client relationships and a deep understanding of the financial markets. With over 9 years in the banking industry, I’m committed to delivering strategic and innovative solutions that drive revenue growth, ensure client satisfaction, and support long-term success.Known for my proactive approach and attention to detail, I bring a unique blend of analytical thinking, industry expertise, and a customer-centric mindset to every role. I thrive on challenges, whether it’s managing complex portfolios, optimizing FX flows, or developing risk management solutions. A believer in continuous learning, I hold an ACI Dealing Certificate and have passed CFA Level 1, equipping me with the technical skills and insights to navigate complex market environments effectively. I’m passionate about collaborating with teams and stakeholders to implement solutions that add real value.

Current workplace

Rachel Ousa's current company

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I&M Bank Ltd
I&M Bank Ltd
Account Manager and Treasury Dealer
Website
Employees
1817
AeroLeads page
3 roles

Rachel Ousa work experience

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Account Manager/Treasury Dealer

Key Client Liaison: Cultivated strong, long-term relationships with a diverse client portfolio, achieving an 85% retention rate through personalized service.Revenue Growth: Increased FX revenue by 15% year-over-year through client engagement strategies, product diversification, and tailored market solutions.Digital Transformation Champion: Onboarded 25 clients to digital Market Sales platforms, elevating service delivery and satisfaction.Operational Excellence: Developed a pricing system that streamlined workflows, reducing costs by 75% and improving profitability by 20%.

Cash & Operations Associate

Customer Onboarding and Retention: Played a pivotal role in onboarding clients to alternative banking channels, significantly improving user experience and retention rates.Credit Analysis Expertise: Conducted credit analyses, resulting in a 90% approval rate for proposals, driving value for clients and bank alike.Efficiency Initiatives: Improved operational efficiency by ensuring compliance across FX transactions, optimizing cash management, and enhancing client satisfaction.

Sep 2014 - Jul 2018
Team & coworkers

Colleagues at I&M Bank Ltd

Other employees you can reach at imbank.com. View company contacts for 1817 employees →

2 education records

Rachel Ousa education

Bachelor Of Commerce (B.Com.), Finance And Business Administration, First Class Honours

Activities and Societies: Hockey Team, Unilever Kenya Brand Ambassadors

FAQ

Frequently asked questions about Rachel Ousa

Quick answers generated from the profile data available on this page.

What company does Rachel Ousa work for?

Rachel Ousa works for I&M Bank Ltd.

What is Rachel Ousa's role at I&M Bank Ltd?

Rachel Ousa is listed as Account Manager and Treasury Dealer at I&M Bank Ltd.

Where is Rachel Ousa based?

Rachel Ousa is based in Nairobi County, Kenya while working with I&M Bank Ltd.

What companies has Rachel Ousa worked for?

Rachel Ousa has worked for I&M Bank Ltd.

Who are Rachel Ousa's colleagues at I&M Bank Ltd?

Rachel Ousa's colleagues at I&M Bank Ltd include Judith Chepkemboi, Edmund Wanjala, Alexanda Simiyu, Geoffrey Mariwa, and Benedict Asin.

How can I contact Rachel Ousa?

You can use AeroLeads to view verified contact signals for Rachel Ousa at I&M Bank Ltd, including work email, phone, and LinkedIn data when available.

What schools did Rachel Ousa attend?

Rachel Ousa holds Bachelor Of Commerce (B.Com.), Finance And Business Administration, First Class Honours from Strathmore University.

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