Rachel Patrick Email & Phone Number

Duluth, Georgia, Us

New York, Ny, Us

As a Project Director, I had to strategize, prioritize, and plan process improvements through close collaborations with leaders as well as onshore and offshore developers to deliver exceptional time-saving automation while providing change management, ensuring workflow realignment, and upskilling employees. It is my responsibility to examine ongoing procedures to identify optimal improvements for shortening delivery times, minimizing errors, and tracking progress on individual, team, and divisional levels.Below are my notable accomplishments:• Developed and maintained a new project intake process, including creating standardized specification forms for a full suite of custom analytics products.• Provided proactive advising to team leads and senior leadership regarding program management tools and solutions designed for tracking global workloads, revenue, and errors/reruns.

New York, Ny, Us

During my tenure at The Nielsen Company, I improved the speed, time, and quality of team output by developing process improvements and implementing automation tools for the entire division. Moreover, I led the successful execution of automation efforts, including the development of business requirements in close collaboration with engineering teams. It was my key responsibility to devise and implement effective training plans for all team members focusing on automation and process improvements. In this role, I trained and mentored cross-functional teams throughout the division for upskilling professional expertise, while also managing and mentoring direct and indirect reports.The following are my renowned contributions:• Saved more than $1.2M within labor hours for 2020 and $600K in 2021 by driving improvements in existing procedures.• Devised a custom onboarding program and developed a custom website to ensure smooth transitions of new hires in the division.• Coordinated with VPs, SVPs, and Managing Director for aligning workloads with stated objectives, team performance, and engagement improvements for assigned programs.

New York, Ny, Us

Collaborative, confident leader who works with teams across a variety of levels within the organization. Manage projects from requirements gathering and feasibility through delivery. Work independently and partner with managers/directors, stakeholders, and subject matter experts to drive the work of the project team for a large number of analytics projects. Develop and manage project schedules, statuses, resources, deliverables, risks and issues, and timelines throughout the project with input from the application managers, business partners, and project team.

New York, Ny, Us

While serving as a Senior Project Manager, I provided effective guidance to team members for restructuring complex information into clear and concise documentation. I was tasked to analyze and implement several process and procedural improvements for standardizing tasks across various teams. Furthermore, I led development and execution of new processes, procedures, and tools for all new project requests.My key highlights in this role include:• Rolled out process improvement initiatives and executed engagement activities for team, resulting in significantly positive scores via a Gallup Engagement Survey.• Led and administered team of project managers to deliver annual revenue of $80M in custom media measurement projects, while simultaneously managing optimized research solutions for strategic clients.

New York, Ny, Us

In this role, I managed custom analytics projects for TV, Digital, and Radio clients. I managed a new product creation for Out of Home TV ratings in close collaboration with data scientists and engineers for one client on a custom basis, which was then expanded from a single client project to a syndicated product offering, available for all clients. I was responsible for collaborating with sales teams and analyst teams to ensure clients were delighted by on-time, accurate deliveries.My key successes during this role were:• Achieved promotion after one year on the job for consistently outperforming assigned KPIs and objectives.• Oversaw and coordinated over 100 overlapping, complex, and custom data analytic projects annually for high-profile clients, including Disney, ESPN, SXM, Google, and Facebook.

Baltimore, Maryland, Us

During my tenure at Transamerica Life Insurance Co., I planned and developed the highest-selling Indexed Universal Life product in the United States for over five years. It is worth mentioning that I performed a comprehensive analysis of the competitive landscape to define product requirements. Moreover, I created detailed product specifications for conveying complex information, as well as higher-level summaries, to communicate appropriately to all levels of the organization.My key successes during this role were:• Managed design, pricing, and implementation teams for the development of various new Index and Variable Universal Life Insurance products, with the most profitable product selling over $100M+ per year.

Baltimore, Maryland, Us

Managed projects for the actuarial pricing department.

Baltimore, Maryland, Us

Bs Business/Marketing, Business And Marketing

Education record