Rachel Pullen Email & Phone Number

New York, Ny, Us

The American Arbitration Association is a leader in Alternative Dispute Resolution (ADR). In my work as a Document Analyst working in the New York State Insurance (NYSI) division of the AAA I contribute to the processing of arbitration cases by examining documents submitted by the parties, correctly identifying the documents and indexing them into the correct categories for easy review by attorneys and arbitrators. I maintain a balance of attention to detail and efficiency in this process, indexing approximately 150-200 documents (of varying lengths) per day. In addition to my primary tasks I have joined in other initiatives of the company such as helping to get a mentorship program up and running and participating in the efforts of the division's Innovation Committe.

Richardson & Pullen, P.C. is a small law firm and, thus, though officially a paralegal working predominantly in real estate I wore many hats and was responsible for many HR related matters as well. These tasks included supervising interns, regularly filing various business forms for the firm, initiating the reorganization of a cramped conference room into a bright and functional space and other related tasks. The main focus of my work, however, was real estate. I typically handled approximately 30 real estate files at a time, drafted Deeds, Affidavits, Closing Statements and other documents necessary for closings and communicated regularly with clients, realtors, surveyors, abstract companies and other law firms as we coordinated the various steps of a real estate transaction. This job allowed me to hone my skills in problem solving and attention to detail as I constantly checked for accuracy in my own work and the work of others and analyzed contracts and Deeds on behalf of our clients, noticing potential problems and considering how they could best be resolved.

Severe Chill Studios was a part time, creative business that created literary web series. Our first web series was "In Earnest," a modern, vlog based on Oscar Wilde's famous play, "The Importance of Being Earnest." Our second web series was "REX," based on the legends of King Arthur. My responsibilities were varied and often shaped by whatever needed to be done. Thus I was a script writer, costumes mistress, makeup artist, tech support and set dresser as the need arose. In general however my tasks were ones of management and record keeping. As one of the screenwriters I collaborated with my colleagues to generate witty, thoughtful content and we edited each other’s work to create a polished final product. As Production Manager I reserved filming locations, scheduled filming, and formatted groupware for ease of communication between members of the creative team. As Public Relations Director I drafted audition calls, initiated networking connections and maintained our official social media platforms on Facebook and Twitter. My actions in these roles allowed for a fun, but organized and flexible work atmosphere as other members of the team were able to rely on the accuracy and punctuality of my schedules and correspondence.

Grove City, Pa, Us

From January to June of 2014 I studied abroad at the University of Glasgow in Scotland. Thus, when I returned to my college campus that fall I began work as a student ambassador in the Grove City College Office of International Education. There I helped to counsel other students who were considering studying abroad. I gave them information on different study abroad programs and asked them questions to discern which types of locations and programs would be a good fit. I also assisted in advertising for the office by creating posters and flyers detailing various study abroad opportunities. Sometimes my work in the office was very interactive and sometimes it was very clerical as I researched and compared different programs. I also worked in the passport studio where we took passport photos for students studying abroad. These various tasks helped streamline office functions and ensure that current study abroad students had completed all the correct documentation and were prepared for their semester abroad.

Grove City, Pa, Us

Working as a theatre technician taught me to be flexible and innovative as I took the initiative in making the costume department an organized and effective working space. As the Costumes Coordinator I implemented innovative ideas for the organization of tools and costumes in the costume shop, restructuring the storage space. I also trained numerous assistants in the safe and effective use of costume shop tools including patterns, sewing machines, sewing shears, irons etc. Apart from my work in the costume shop I also contributed to the effective production of numerous student and visiting artist performances by collaborating with my fellow technicians in the daily running and maintenance of theatre facilities.

My work as an Office Assistant with the three week, Summer English Institute, enabled more senior members of the program to focus their time on interacting with and teaching the students. I recorded daily financial transactions and cash expenditures of teachers and program directors, using Microsoft Excel. I aided in assembling and arranging material for student profiles, class rosters and academic statistics. I also handled the organization of any data or scheduling materials as the need arose.

My daily responsibilities included making beds, dusting, cleaning bathrooms and vacuuming. I maintained a supply cart, ensuring that it had all the cleaning supplies needed for the day and worked quickly to clean a certain number of rooms per day.

I worked with children of many ages from various backgrounds in an attempt to provide them with positive experiences and share the love of Christ with them. Working as a camp counselor gave me invaluable experience in communicating and connecting with people of diverse backgrounds and ages. As a Relief Counselor I was able to provide breaks to other members of the staff by supervising and entertaining campers while their regular counselors were away. I learned great patience and flexibility as I dealt with behavioral and emotional issues from campers, unexpected weather at the camp, changes in schedules etc. It was a team based work setting in which collaboration with other staff members was essential to the smooth running of camp activities. Though it was a demanding job it was a rewarding one as our efforts and patience allowed for fun and healthy experiences for the children at the camp.

I worked in the law firm, Richardson & Pullen, for the summer of 2010 as well as the summer of 2014. My position was largely clerical on both occasions. In 2010 I meticulously recorded staff time sheets daily into the computer network. In 2014 I reviewed and sorted old files, in which I learned to identify many different types of legal forms. Both summers I helped cover the receptionist desk and greeted clients amiably on the phone and in person and reliably answered their questions and conveyed their messages to the attorney. I also endeavored to assist paralegals in the office, observing their work, especially in regards to real estate matters. My training was informal but enlightening.

Bachelor'S Degree, English Language And Literature, General

Study Abroad Semester, English Literature

Education record