Letโs connect!Over the past twelve years I have: collaborated directly with executive teams, start-up founders, and investors; grown and managed critical client portfolios worth millions; launched best-selling products; defended and restored brand reputations; managed brand risk; designed lead generating campaigns; crafted industry-disrupting and consumer-empowering communications; and positively influenced regulatory decisions for employers and industries at the state and federal level. In doing so, I developed critical SOP for social media, Section 508 accessibility and HIPAA standards, GDPR compliance, and crises PR strategy; ensured the federal compliance of Medicare and Medicaid marketing materials, managed complex relationships with the FDA, FTC, and NHS (England); and provided deep market research through purposeful data analysis. Iโve also created and deployed influencer networks, orchestrated trade shows, and produced web events. Earlier in my career, as a field reporter and social media community manager, I covered municipal policy developments. Interviewing city officials and local experts to produce diverse content (including: long-form news articles, scripts, commercials, and streaming content) allowed me to gain a keen understanding of where policy meets the private sector, public opinion, and our personal lives.
Strategic Communications Consultant
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MdcStrategic Communications Consultant Aug 2021 - Present๐๐ต๐ณ๐ข๐ต๐ฆ๐จ๐ช๐ค ๐ค๐ฐ๐ฎ๐ฎ๐ถ๐ฏ๐ช๐ค๐ข๐ต๐ช๐ฐ๐ฏ, ๐ฃ๐ณ๐ข๐ฏ๐ฅ ๐ณ๐ฆ๐ฑ๐ถ๐ต๐ข๐ต๐ช๐ฐ๐ฏ ๐ฅ๐ฆ๐ง๐ฆ๐ฏ๐ด๐ฆ, ๐ฎ๐ข๐ณ๐ฌ๐ฆ๐ต๐ช๐ฏ๐จ ๐ฐ๐ฑ๐ฆ๐ณ๐ข๐ต๐ช๐ฐ๐ฏ๐ด, ๐ข๐ฏ๐ฅ ๐๐ ๐ด๐ฐ๐ญ๐ถ๐ต๐ช๐ฐ๐ฏ๐ด.๐ฏ๐๐๐๐๐ก๐ง ๐ช๐๐ก๐ฆ โบ Created a 6+ year Top 10 Best Seller product through one Facebook campaign analysisโบ Developed and disseminated compliance SOP materials to educate franchisees on TCA trademark guidelines, DMCA law, and CANSPAM regulation which enhanced their understanding and adherence across the networkโบ 30% increase SMS engagement through optimized strategic messaging, market research, and full federal regulatory compliance with CMS, Centers for Medicare & Medicaid Services regulation.โบ Improved Google SERS rank by an average of 6 spots by SEO optimizing 20+ corporate blog postsโบ Resolved 30+ trademark compliance issues nationally by creating and sharing strategic compliance communication materials as well as monitoring franchisee social media platformsโบ Improving internal asset searchability by 50% through audits and the creation of a HubSpot asset library
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Head Of Marketing And Account Management OperationsOngo Science Inc Feb 2021 - Aug 2021San Francisco, California, Us๐๐ฏ๐จ๐ฐ ๐ช๐ด ๐ฃ๐ถ๐ช๐ญ๐ฅ๐ช๐ฏ๐จ ๐ต๐ฉ๐ฆ ๐ฃ๐ฆ๐ด๐ต ๐ฏ๐ฐ-๐ค๐ฐ๐ฅ๐ฆ ๐ฑ๐ญ๐ข๐ต๐ง๐ฐ๐ณ๐ฎ ๐ง๐ฐ๐ณ ๐ญ๐ข๐ถ๐ฏ๐ค๐ฉ๐ช๐ฏ๐จ ๐ข๐ฏ๐ฅ ๐จ๐ณ๐ฐ๐ธ๐ช๐ฏ๐จ ๐ข ๐ฉ๐ฆ๐ข๐ญ๐ต๐ฉ ๐ข๐ฏ๐ฅ ๐ธ๐ฆ๐ญ๐ญ๐ฏ๐ฆ๐ด๐ด ๐ข๐ฑ๐ฑ.๐๐ฃ๐ฅ๐ข๐๐จ๐๐๐ Internal client communication plans, influencer-consumer personas, knowledge base articles,future website content, press releases, and internal communications.๐๐ ๐๐ก๐๐๐๐ Client accounts facilitating communication between engineering and design with a focus on building internal communication structures.๐๐๐ข๐๐๐๐๐ข๐ฅ๐๐ง๐๐ ๐ช๐๐ง๐Software Engineers; Portfolio clients; UX Designer -
Digital Program ManagerHealthcare Highways, Inc. May 2018 - Feb 2021Frisco, Texas, Us๐๐ฆ๐ข๐ญ๐ต๐ฉ๐ค๐ข๐ณ๐ฆ ๐๐ช๐จ๐ฉ๐ธ๐ข๐บ๐ด ๐ช๐ด ๐ข ๐ฎ๐ฆ๐ฅ๐ช๐ค๐ข๐ญ ๐ฑ๐ณ๐ฐ๐ท๐ช๐ฅ๐ฆ๐ณ ๐ฏ๐ฆ๐ต๐ธ๐ฐ๐ณ๐ฌ ๐ฐ๐ง๐ง๐ฆ๐ณ๐ช๐ฏ๐จ ๐ด๐ฐ๐ญ๐ถ๐ต๐ช๐ฐ๐ฏ๐ด ๐ต๐ฐ ๐ฃ๐ถ๐ด๐ช๐ฏ๐ฆ๐ด๐ด๐ฆ๐ด ๐ข๐ฏ๐ฅ ๐ต๐ฉ๐ฆ๐ช๐ณ ๐ฆ๐ฎ๐ฑ๐ญ๐ฐ๐บ๐ฆ๐ฆ๐ด ๐ฃ๐ถ๐ช๐ญ๐ต ๐ข๐ณ๐ฐ๐ถ๐ฏ๐ฅ ๐ฉ๐ช๐จ๐ฉ-๐ฒ๐ถ๐ข๐ญ๐ช๐ต๐บ ๐ฉ๐ฐ๐ด๐ฑ๐ช๐ต๐ข๐ญ ๐ด๐บ๐ด๐ต๐ฆ๐ฎ๐ด ๐ข๐ฏ๐ฅ ๐ฑ๐ฉ๐บ๐ด๐ช๐ค๐ช๐ข๐ฏ๐ด.โบ Developed and executed federal regulation-compliant social media campaigns by managing contributions from agency partners and generating internal reports, training materials, and white papers.โบCreated and managed direct relationships with local media.โบ Conducted regular audits of social media content and created training materials to ensure compliance with regulations, safeguarding the brand's reputation. โบ Provided HIPAA-related governance by conducting 508 web accessibility compliance audits and guiding social media and PR policy decisions.โบ Provided internal and external thought leadership, executive media training, and pandemic assets, that adhered to evolving CDC guidelines during the to support policyholders and physicians.โบ Executive placement in Harvardโs Primary Care Blog and DMAGAZINE.com.โบ Earned and maintained top Google search result for โWhat is care coordination?โ for 2.5 years.โบ Created sales assets for diverse stakeholders including policyholders, payers, physicians, hospitals, third-party administrators, independent school districts, municipalities, medium and large enterprises, and health insurance brokers.๐๐ ๐๐ก๐๐๐๐ Corporate social media presence; media presence; customer complaints reviews, and news mentions; brand standards, voice, and style.๐๐๐ข๐๐๐๐๐ข๐ฅ๐๐ง๐๐ ๐ช๐๐ง๐Executive Team; Sales Team; IT Team; Designer; Agency partners; National and local media contributors; Customer Relations Team. -
Blogger/OwnerAmodernlady.Com Mar 2008 - May 2018๐๐ข๐ช๐ณ ๐ค๐ข๐ณ๐ฆ ๐ข๐ฏ๐ฅ ๐ฎ๐ฆ๐ฏ๐ต๐ข๐ญ ๐ธ๐ฆ๐ญ๐ญ๐ฏ๐ฆ๐ด๐ด-๐ง๐ฐ๐ค๐ถ๐ด๐ฆ๐ฅ ๐ฃ๐ญ๐ฐ๐จ ๐ด๐ฉ๐ข๐ณ๐ช๐ฏ๐จ ๐ฆ๐ฅ๐ถ๐ค๐ข๐ต๐ช๐ฐ๐ฏ๐ข๐ญ ๐ค๐ฐ๐ฏ๐ต๐ฆ๐ฏ๐ต, ๐ฃ๐ฆ๐ข๐ถ๐ต๐บ ๐ช๐ฏ๐ฅ๐ถ๐ด๐ต๐ณ๐บ ๐ฏ๐ฆ๐ธ๐ด, ๐ฑ๐ณ๐ฐ๐ฅ๐ถ๐ค๐ต ๐ณ๐ฆ๐ท๐ช๐ฆ๐ธ๐ด, ๐ข๐ฏ๐ฅ ๐ต๐ถ๐ต๐ฐ๐ณ๐ช๐ข๐ญ๐ด ๐ง๐ฐ๐ณ ๐ค๐ถ๐ณ๐ญ๐บ/๐ต๐ฆ๐น๐ต๐ถ๐ณ๐ฆ๐ฅ ๐ฉ๐ข๐ช๐ณ ๐ฎ๐ข๐ณ๐ฌ๐ฆ๐ต.๐๐ ๐๐ง๐ฅ๐๐๐ฆโบ 60,000 unique hits daily within the first year.โบ 160,000 unique hits daily within three years. โบ Authored, edited, and planned 400+ SEO-optimized beauty and mental wellness posts on a weekly publishing schedule.๐๐๐ข๐๐๐๐๐ข๐ฅ๐๐ง๐๐ ๐ช๐๐ง๐โบ Happify.com beta-tester and community ambassadorโบ Say Yes to Carrots brand ambassadorโบ North American Hemp Co (U.S. expansion campaign/market introduction campaign)โบ Interview with the CEO of Jane Carter Inc.
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Marketing DirectorWolfpack Wholesale Oct 2014 - Aug 2016Plano, Tx, Us๐๐ฎ๐ฐ๐ฌ๐ช๐ฏ๐จ ๐ค๐ฆ๐ด๐ด๐ข๐ต๐ช๐ฐ๐ฏ ๐ด๐ฐ๐ญ๐ถ๐ต๐ช๐ฐ๐ฏ๐ด.โบ Directly contributed to a company value increase of $5 to over $20 million in the first year. โบ Led external affairs creating and presenting product formulation and industry information directly to Texas State House Representatives resulting in favorable policy votes and the retention of production operations and 400 jobs within the state, while acting as media relations point of contact for multiple brands in the industry.โบ Educated FDA representatives to define product and market terms for federal legislation used to regulate industry.โบ Created and managed FTC, GDPR, CAN-SPAM, DMCA, FDA, and EU regulation compliant content strategies by creating comprehensive best practice training materials for the top five social media platforms utilized by our audiences in the U.S. and abroad.โบ Managed direct relationships with regulatory agencies including the FTC and NHS (England) by ensuring effective internal communications and GDPR compliance through regular audits of brand assets.๐๐ฃ๐ฅ๐ข๐๐จ๐๐๐ Social media and public relations content portfolio; Market stories, SOP standards for brand and influencer campaigns: Competitive analysis reports; Market research; Personas; Strategic crisis PR external communications; Internal brand reputation management communications; SWOT analysis; industry strategy for bringing in FDA regulation; Influencer networks; Brand voices, Sales assets; Brand growth strategies๐๐ ๐๐ก๐๐๐๐ Direct reports; Product launches; Influencer networks; Product managers; Domestic and international trade shows; Live social media events; Live national contests; Customer complaints and reviews๐๐๐ข๐๐๐๐๐ข๐ฅ๐๐ง๐๐ ๐ช๐๐ง๐Executive Team; Founders; Brand CEOs; Creative Director; Marketing Managers; Marketing VP; Sales SVP; R&D; Influencers; Head of Logistics; State House representatives; FDA, FTC, NHS (England) -
News ReporterWglt Jan 2012 - Dec 2013Normal, Illinois, Us๐๐๐-๐ข๐ง๐ง๐ช๐ญ๐ช๐ข๐ต๐ฆ ๐ธ๐ช๐ต๐ฉ 60+ ๐ข๐ธ๐ข๐ณ๐ฅ๐ด ๐ง๐ฐ๐ณ ๐ซ๐ฐ๐ถ๐ณ๐ฏ๐ข๐ญ๐ช๐ด๐ต๐ช๐ค ๐ฆ๐น๐ค๐ฆ๐ญ๐ญ๐ฆ๐ฏ๐ค๐ฆ.โบ Beat coverage of City Council, policy, city developmentโบ Live Twitter and Facebook coverage of the 2012 national electionโบ Regularly interviewed city o๏ฌcials, scientists, professors, and authorsโบ Ensured DMCA and copyright compliance for long-form web content.๐๐ฃ๐ฅ๐ข๐๐จ๐๐๐ Headlines; Streaming content; bumpers; Blog posts; Radio scripts; Radio stories; Social media content; Fact checks๐๐๐ข๐๐๐๐๐ข๐ฅ๐๐ง๐๐ ๐ช๐๐ง๐Newsroom teach; Editors; Producers; Interviewees; City officials; Industry experts
Rachel D. Education Details
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Illinois State UniversityJournalism (Digital Focus) -
Illinois State UniversityInternational Relations
Frequently Asked Questions about Rachel D.
What company does Rachel D. work for?
Rachel D. works for Strategic Communications Consultant
What is Rachel D.'s role at the current company?
Rachel D.'s current role is Strategic Communications, Marketing & Compliance Leader.
What schools did Rachel D. attend?
Rachel D. attended Illinois State University, Illinois State University.
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