Rachel Leeper Email & Phone Number

20100 Plummer Street, Chatsworth, Ca 91311

• Communicates & ensures job expectations are consistently upheld to CCRC standards• Assigns & monitors daily Creative Services workflow and special projects• Develops constructive and actionable creative recommendations to direct reports, leadership and clients• Oversees invoicing, billing, and ordering of supplies, equipment, and stock for team• January 2024 Month Recognizer Winner and Fiscal Year 2024 Recognizer Winner (out of ~1,100 staff)

20001 Prarie Street, Chatsworth, Ca 91311

• Maintains communication and understanding between the team and the requesters/clients• Delegates tasks among team and reminds team of necessary procedures• Tracks reports and creates templates for monthly and annual data• Reviews and provides feedback for 45 design deliverables, 25 multimedia deliverables, and 45 print documents on average each month• December 2020 Month Recognizer Winner

9722 Topanga Cyn. Blvd., Chatsworth, Ca 91311

• Enforced brand policies• M​anaged reception area & showroom with customer service & organization• H​andled first line of communication with customers via in-person, phone, chat box, and/or email• M​aintained and updated databases of customers, orders/ invoices & products • A​ssisted all departments(sales, marketing, logistics, repairs, inventory, HR) *Reconciled ~125 customer accounts within 2 weeks of being hired *Established the Product Returns Department

1901 Avenue Of The Stars, Suite 1025, Los Angeles, Ca 90067

•​ ​Other Responsibilities: Event Coordinator, Tenant Manager, New Hire Onboarding and Training• M​anaged email campaigns, social media, blog, newsletter, website, and online advertisement content• A​ssisted with business development and sales pipeline*Recruited, Onboarded, and Trained 7 new employees within a year *Transitioned Internal Team to new Salesforce CRM platform within 1 week

1901 Avenue Of The Stars, Suite 1900, Los Angeles, Ca 90067

• M​anaged Mobile Device Repair, Recycle and Accessory Programs• P​rocessed orders, exchanges, disputes, changes with the wireless carriers• P​rovided remote and on-site support at customer offices and locations *Onboarding Large Enterprise​ ​Project ​- ordered, activated and set-up over 800 corporate-owned devices within 3 months

Greater Los Angeles Area

Comedic short film titled "Wedding Night"• Managed the film from pre-production through post-production• Maintained budget and expenses of the project• Supervised cast and crew on-set to meet deadlines

14751 Calvert Street, Van Nuys, Ca 91411

• M​anaged phone calls, emails, scheduling, etc. with clients and partners • E​ntered and updated leads, potentials, clients, accounts, etc. to Zoho CRM•C​reated graphics for social media platforms(Facebook, LinkedIn, Instagram, Pinterest) and MailChimp•D​irectly assisted the President of MVP Sportswear*Redesign Website Project​ - led and supervised the design updates which were completed within 2 weeks

19572 Ventura Blvd., Tarzana, Ca 91356

• Prepared food and drink• Handled money• Maintained inventory• Provided Customer Service