Rachel Callaway Email and Phone Number
As an accomplished healthcare strategist with ten years of experience, I drive operational excellence by incorporating competitive analysis, market projections, and consumer demand into short-/long-term planning related to corporate development, strategic partnerships, M&As, and organic growth. I am known for blending business acumen and data analytics to examine both the big picture and functional details in order to define corporate direction and shape decision-making.Having influenced M&As and organic growth, post-acquisition integration, and start-up activities, I excel in leading during periods of change and transition, including corporate restructuring, reorganization, and community partnerships. As Director of Strategic Services for Spartanburg Regional Healthcare System, I guide decision-making while monitoring compliance, legislative impact, and competitive/market trends. Since 2015, the company has realized hundreds of millions of dollars in revenue growth and I have been proud to be a part of that success. Examples of my work include:• Led market intelligence, positioning, and due diligence for acquisition of a for-profit health care system with 2 hospitals, 20 physician practices, and 1,200 associates.:• Provided planning analysis and strategic modeling for multiple projects and Lean initiatives that led to significant cost savings; reduced the need to hire consultants by leveraging in-house strengths and expertise.• Researched and identified growth markets and facilitated strategic discussions of market landscape and competitive drivers; prioritized strategic initiatives that increased managed lives from 32,000 to 76,000 in key growth sectors.• Supported a new development site for strategic analysis of market share and outpatient projections; analyzed benefits of market expansion, including estimating potential market share of primary care services.• Revised census report template and bed need documents to accurately track 1,388 licensed operational and non-operational beds; improved capacity and staffing planning as a result.
Spartanburg Regional Healthcare System
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System Director Of Strategic ServicesSpartanburg Regional Healthcare System Jul 2023 - PresentSpartanburg, South Carolina, Us -
Director Of Strategic ServicesSpartanburg Regional Healthcare System Mar 2019 - Jul 2023Spartanburg, South Carolina, UsIn 2019, I was promoted to lead strategic services for all healthcare operations, including coordinating and supporting financial and strategic planning, market research and analytics, business development, and regulatory compliance. As part of that effort, I analyze legislation at the state and federal level to determine potential impact and the need for lobbying action. I also coordinate executive meetings to create three-year strategic plans and annual operating plans. My contributions include:* Created compelling board materials on market position and competitive assessment to drive discussion of state healthcare landscape, upstate landscape, system service area, and strategic growth opportunities.* Led project management for six workstreams, achieving seamless transition of patient care post-integration; coordinated regulatory requirements to balance/optimize operational efficiencies across two hospital campuses.* Helped design a new multimillion-dollar medical office building, including creating a standardized package.* Headed planning analysis and presented recommendations for a micro-hospital model to be used at a rural hospital replacement facility.* Co-led the development of the system’s three-year strategic plan based on data-driven research and analytics; designed 43 annual operating goals aligned with long-term (three-year) strategic objectives.* Negotiated purchase of NC inpatient hospital discharge data and completed due diligence of the competitor landscape to inform and shape future strategic partnership discussion.* Evaluated the potential COVID-19 impact on growth market projections for key service lines. -
Planning ManagerSpartanburg Regional Healthcare System Jul 2015 - Mar 2019Spartanburg, South Carolina, UsAs Planning Manager, I supported a new development site for the strategic analysis of market share and outpatient projections. This includes analyzing and identifying the benefits of market expansion, including estimating potential market share of primary care services. My achievements include:*Reduced the 2017 imaging budget by hundreds of thousands of dollars by utilizing vendor tools to optimize market demand planning, forecasting, demographic analysis, and claims analysis.* Negotiated with data analytics vendors to add market intelligence offering while creating significant cost savings. * Completed data validation and visual design of a real-time Epic dashboard for the System Annual Operating Plan. -
Strategy ConsultantUnc Health Care May 2013 - Jun 2015Chapel Hill, North Carolina, UsIn 2013, I was hired full-time after completing multiple internships and earning a Master of Healthcare Administration at UNC. My work included completing interviews and defining business concepts to facilitate prioritization discussions for an affiliate hospital’s strategic plan. The resulting three-year phased action plan was approved by the board. Additionally, I influenced prioritization discussion of system strategies for integrated heart and vascular service lines by conducting stakeholder interviews, internal financial analysis, and market/competitive assessments. -
Contracts, Research AssistantScimetrika, Llc Jan 2009 - May 2012Mclean, Virginia, UsIn this role, I researched and identified market entry points to inform strategic decision-making by the CEO and leadership team. I also developed metrics and a toolkit to streamline program requests and drive contract compliance.
Rachel Callaway Education Details
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University Of North Carolina At Chapel HillHealthcare Administration -
University Of North Carolina At Chapel HillHealth Policy & Management; Economics; Chemistry (Minor)
Frequently Asked Questions about Rachel Callaway
What company does Rachel Callaway work for?
Rachel Callaway works for Spartanburg Regional Healthcare System
What is Rachel Callaway's role at the current company?
Rachel Callaway's current role is Senior Executive: Corporate Development │ Organic Growth & Acquisitions │ Strategic Partnerships.
What schools did Rachel Callaway attend?
Rachel Callaway attended University Of North Carolina At Chapel Hill, University Of North Carolina At Chapel Hill.
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