✨Rachel B.

✨Rachel B. Email and Phone Number

People-first People Ops Pro 💝 @ Superhuman
✨Rachel B.'s Location
San Francisco, California, United States, United States
About ✨Rachel B.

My guiding principles:1. I'm driven by the success of others - I only succeed when folks around me succeed. This manifests in the work I do as a coach to the leaders at companies I work for. I develop a trusting relationship that allows me to deeply understand their needs and the needs of their team(s).2. I show (and receive) care through feedback and accountability - I cannot do my job well unless there is mutual trust between myself and my partners to share our thoughts, concerns, and ideas. When I receive feedback, I acknowledge it as a gift. I work to create a space where the person who shared feedback does not feel at risk in doing so. And I use the information provided to better serve my partners in the future. 3. My adaptability is next level - Adaptability is comfort with growth. I've found myself in several growing start-ups and I recognize the pain points growth can reveal for others. I'm capable of helping folks unpack their discomfort and find themselves stronger on the other side. 4. Ownership and impact are my jam - I am comfortable and thrive in a space where I can own a project from start to finish. I enjoy having eager collaborators and am well-versed in delegation. That said, I also recognize partners who are stronger than I in certain areas and am excited to share responsibility to drive the most impact in the projects I am involved with. 5. People are my passion - Nothing brings me more joy and fulfillment than partnering with people. I am better when I can listen, learn, and understand the perspectives of people around me. I lead with empathy and am motivated by creating an environment where folks from all backgrounds feel the utmost psychological safety and are thriving professionally. I’ve been able to do this at four different fully remote, distributed companies!

✨Rachel B.'s Current Company Details
Superhuman

Superhuman

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People-first People Ops Pro 💝
✨Rachel B. Work Experience Details
  • Superhuman
    Senior Manager, People Operations & Programs
    Superhuman Apr 2024 - Present
    San Francisco, California, Us
    • Lead employee insights, culture, and community programs to uphold and deeply embed Superhuman’s values of delight and remarkable quality.• Building and managing workflows, and partnering with managers to support key employee milestones and moments of recognition.• Lead and enable seamless employee onboarding and off-boarding experiences.• Drive community and culture building programs, including occasional in person events.• Help oversee management of ongoing remote & hub cities working policies and support.• Deliver total reward programs to the team.• Optimizing people systems to keep them up-to-date and easy to use.• Contributing to making Superhuman a continuously more inclusive place to work by applying a lens of inclusion and equity to all employee programs and initiatives.• Manage and mentor other members of the People Team.
  • Cube
    Director Of People Operations
    Cube Apr 2021 - Mar 2024
    New York, New York, Us
    I started as employee number 35 and brought Cube to over 115 employees! 40% of my time is focused on business partnering across the organization. Another 40% is on program and project management (performance reviews, compensation review, skills leveling matrices, values-based recognition, 2x annual engagement surveys,and more). Finally, the last 20% of my role is focused on whatever needs to happen at that time. As a scaling business, our Cubers' needs change and my superpower is change management!
  • Returnly
    Training & Development Manager
    Returnly Oct 2020 - Apr 2021
    San Francisco, California, Us
    Responsible for all learning and development strategy across the company, partnering with leaders and independent contributors to understand the needs of each team and implement change. My focus is on leadership development, supporting DEI initiatives via training, performance management, and supporting Returnly develop as a remote-first company and culture.
  • Help Scout
    People Operations Business Partner
    Help Scout May 2018 - Oct 2020
    Boston, Ma, Us
    HR Business Partner to all customer-facing teams (Support, Sales, Marketing), partnering with leadership team and managers of these teams on performance management, organizational design/planning, learning and development, hiring/recruiting, offboarding, and any other people-related help along the way.Evaluated our existing new employee onboarding process and recreated a new experience for new hires that begins as soon as they've signed their offer letter through their first six months at Help Scout.Consult on hiring/recruiting outside of my "partnered teams"; step in to help with recruiting coordination for c-level hires, too
  • Customer.Io
    People Operations Associate
    Customer.Io Aug 2014 - May 2018
    Portland, Oregon, Us
    As a People Operations team of one, I:- Created, ran, and iterated on our hiring and onboarding process for all roles and new hires.- Point of contact for all candidates; my interview was the first step in their process with us- Put together our company intranet, and created content related to all operational and product related training- Worked with our accountant to put together a hiring plan at the beginning of the year- Helped international contractors become employees of our Canadian entity, and helped others with visas when traveling to retreats (in and outside of the US)
  • Montessori Of Alameda
    Spanish Speaking Assistant
    Montessori Of Alameda Jan 2014 - Aug 2014
    Spanish language assistant in Montessori preschool working with primary level students working in conjunction with a lead guide helping to create a Bilingual atmosphere in the classroom.
  • Cardon Outreach
    Bilingual Patient Advocate
    Cardon Outreach Sep 2013 - Mar 2014
    The Woodlands, Texas, Us
    Assist scheduled and walk-in applicants to sign up for health and dental insurance through Oregon’s health exchange (Cover Oregon) and accommodate patients in completing other state and federal-run health programs in person and over the phone. Seek and track appointments and applications using company’s and hospital’s databases.
  • Self-Employed
    Private English Teacher
    Self-Employed Oct 2011 - Jun 2013
    Give private classes to children and adults individually and in a group setting. Classes primarily focus on improving conversational skills and fluency.
  • Xunta De Galicia
    English Teacher
    Xunta De Galicia Oct 2011 - May 2013
    Santiago De Compostela, A Coruña, Es
    Provide linguistic support in English and Art classrooms at a public primary school in Spain from ages 6 to 12. Once a week meet with English department to discuss lesson planning.
  • Wayfare Tavern
    Host / Reservationist
    Wayfare Tavern Jul 2010 - Aug 2011
    Learned primarily to work in a very fast-paced environment. Because of its popularity, it was important to stay calm and well-composed in a stressful environment. Communication was emphasized: between kitchen, management, hosts, and waitstaff.
  • Jewish Partisan Educational Foundation
    Program Associate
    Jewish Partisan Educational Foundation Jan 2010 - Jan 2011
    Daily tasks included administrative work: organizing files, re-writing organizational materials, creating copy edits for the website and other marketing materials, organized shipments, office supplies, and answered phone calls.
  • Jordan Automotive Group
    Web Marketing Coordinator
    Jordan Automotive Group Jun 2009 - Dec 2009
    Mishawaka, In, Us
    Independently responsible for all internet marketing including social media and company's website. Quality checks and edits made daily to multiple websites. Close monitoring of search engine optimization via Google Adwords.
  • About Face Theatre
    Marketing/Design Intern
    About Face Theatre May 2008 - May 2009
    Chicago, Il, Us
    Work in Adobe Photoshop and Illustrator to develop, design, and produce production programs for the organization's plays. Used social media to promote the organization and helped development director with phone calls and other tasks. Created copy edits for the organization's web designer when needed.

✨Rachel B. Skills

Social Media Customer Service Event Planning Social Networking Spanish Public Speaking Microsoft Office Fundraising Editing Microsoft Excel Non Profits Social Media Marketing Photoshop Copywriting Copy Editing Blogging Marketing Facebook Marketing Communications Marketing Strategy Powerpoint Seo Advertising Teaching Creative Writing Proofreading

✨Rachel B. Education Details

  • Loyola University Chicago
    Loyola University Chicago
    Photography & Graphic Design
  • Concord High School
    Concord High School
    Academic Honors Diploma

Frequently Asked Questions about ✨Rachel B.

What company does ✨Rachel B. work for?

✨Rachel B. works for Superhuman

What is ✨Rachel B.'s role at the current company?

✨Rachel B.'s current role is People-first People Ops Pro 💝.

What is ✨Rachel B.'s email address?

✨Rachel B.'s email address is rr****@****ail.com

What is ✨Rachel B.'s direct phone number?

✨Rachel B.'s direct phone number is +157436*****

What schools did ✨Rachel B. attend?

✨Rachel B. attended Loyola University Chicago, Concord High School.

What are some of ✨Rachel B.'s interests?

✨Rachel B. has interest in Darkroom Photography, Cooking, Cycling.

What skills is ✨Rachel B. known for?

✨Rachel B. has skills like Social Media, Customer Service, Event Planning, Social Networking, Spanish, Public Speaking, Microsoft Office, Fundraising, Editing, Microsoft Excel, Non Profits, Social Media Marketing.

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