Rachel Bennett Email & Phone Number

Greater St. Louis

- Responsible for serving as the Cvent System Administrator and subject matter expert for meetings and events for the Global Reed & Mackay Events team. Tasked with building the department from the ground up and working closely with the meetings and travel teams to improve their current processes. - Attend kickoff calls and sales pitches for potential.

Remote

- Responsible for serving as the Cvent System Administrator and subject matter expert for event-relatedtechnology tools utilized for registration, attendee management, budgeting, travel, and reporting.- Provide support for the operations team in planning successful meeting, incentive, and event programsby managing technology tools through the entire.

United States

- Virtual Platform management & development for 1000+ person tradeshows- Various event technology platforms website design & implementation- Improve and develop processes and efficiencies through multiple event technology tools- Create best practices related to virtual program execution, inter-departmental communications, and cross-functional collaboration.

San Diego, California

- Responsible for following the company project lifestyle guidelines to complete all necessary steps in managing the administration for 15 International Conference and event programs per year averaging 20,000 attendees. - Effectively organize project timelines to ensure success and completion to the clients’ satisfaction.- Support Project Management team.

San Diego, California

• Led the hotel staff with the integration of two new SaaS property management systems for the hotel, developed systems and standard operating procedures across departments.
• Manage the revenue and distribution strategy of the hotel including daily yield operations, analysis, strategy adjustments and reporting.
• Identify revenue opportunities with new distribution channels to increase revenue and drive market share through positive networking and relationships with vendors and partners. Increased YoY revenue 15% through new.
• Implemented direct booking sales strategies with Sales & Marketing Team and Digital Marketing Team and monitor pricing to ensure all rates, packages, and hotel sales strategy information is built in the hotels.
• Oversaw management of day to day operations.

San Diego, California

San Diego, California

San Diego, California

• Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, revenue generation. Monitor quality cost controls and overall profitability.
• Manage hotel booking events, pricing and policies. Supervising all duties of the front desk and acting liaison for all inter-department communications.
• Market local area events and promote hotel services and facilities to maximize room occupancy and overall revenue.
• Focused on ensuring the Guest Services were being managed according to Hilton service standards.

Sacramento, California

• Led overnight team, prepared daily audit reports and managed all guest inquiries.
• Responsible for the overall operation of all property departments during evening hours, including nightly full property walk-through to ensure brand standards are being met.
• Oversee all finance and accounting functions, including accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period and banking procedures.

Incline Village, Nevada

• Analyzed, reported, and developed efficient systems to improve all deliveries.
• Established a system for keeping track of and sending out lost and found items for the entire resort.

Oyster Point, South San Francisco, CA

• Performed daily banking/deposit duties, responsible for market inventory/purchases and critiquing the P&L for the market sales.
• Constantly sought to improve performance and efficiency while learning hotel operations.