Rachel Christensen Email & Phone Number

United States

New York, United States

New York, Ny

New York, Ny

New York, Ny

New York, Ny

• Directly supervise over 500 Hire Juilliard Performers client bookings and customer service. • Lead biannual Group Leader trainings; mentor over 100 Group Leaders on client relations, performance agreements, and industry expectations; assign and coordinate performance logistics; manage Group Leader “tier” system for evaluating student performance and further educating group leaders on standards of excellence, review contract drafts, update HJP Handbook. • Attend and coordinate featured performances at The Harvard Club, Arts Brookfield, RFR Realty, and SOPAC; coach students on public speaking.• Manage a high volume of office, grant, and student check requests; facilitate Hire Juilliard Performers payments, client follow up, and payroll paperwork; liaise with Accounts Payable and Office of International Advisement to ensure all hired performers satisfy institutional and legal requirements.• Coordinate Lunch and Learn programming, preparation, and set up needs; greet presenters and process payments for guest speakers; monitor and track student attendance and engagement; • Educate parents, students, and applicants on the state of the art resources of the Alan D. Marks Center ,which are vital for post-graduate success at informational sessions throughout the year.• Administer the Salesforce database to leverage analytics in order to track Hire Juilliard Performers revenue and administrative fees; analyze budgets to suggest and explore new and existing marketing strategies for growth. • Oversee and train part-time staff and eight work-study students with an $18,000 budget; advise on professional written and verbal communication and customer service, curating job postings in Symplicity, and data entry in Salesforce.• Manage day-to-day office operations and workflow; update office forms, templates, applications, and software platforms; renew Marks Center subscriptions.

Greater New York City Area

• Book in the Southeast territory of the U.S. for Concert Artists Guild’s roster. Generate and establish relationships with new and existing venues and presenters. Negotiate fees and issue deals memos and contracts.• Generate copy for artists’ personal and professional marketing including artist biographies, press releases, social media content, blogs, features and reviews. • Manage and coordinate travel and tour logistics for all artists on Concert Artist Guild’s roster. • Maintain artist calendars; update biographies + EPKs; handle deposits, artist itineraries, and artist technical/hospitality rider fulfillment

Greater New York City Area

• Pitched and arranged NYC gigs for working artists. Co-created and directed Words + Music, a literary music series pairing authors and musicians. Co-presented community outreach engagements. • Communicated directly with artists and presenters to manage and coordinate travel and tour logistics for all artists and ensembles on Concert Artist Guild’s roster. • Issued and executed all engagement contracts and artist riders. Prepared and executed artist management contracts. Attended and participated in weekly booking meetings discussing tour periods and routing.• Planned and implemented social media efforts with consultants for Facebook, Twitter, Myspace, Tumblr, Wordpress, and YouTube.

Greater New York City Area

• Assisted artist manager in coordination of travel and tour logistics including flights, hotel, and presenter requests for violinist, Nicola Benedetti. Represented artist and managed communication with presenters.• Designed, edited, approved, and distributed promotional materials for upcoming artist tours.• Directed phone calls and provided customer service in greeting high-profile artists and clients.

Greater New York City Area

• Assisted in the marketing of artists to presenters and venues for upcoming concert seasons. • Assembled and distributed artist press kits. Designed promotional conference and showcase flyers.• Assisted in the organization of “The Sounding Off Tour,” a national campus outreach tour for cellist, Johannes Moser and pianist, Phyllis Chen.

Greater New York City Area

• Collaborated on the planning of custom concerts and fundtraising events including design/concept, day-of coordination, and follow up.• Designed official website and promotional flyers. Assisted with press outreach and social media updates.

Greater Salt Lake City Area

• Provided scheduling assistance for financial advisors. Directed phone calls and handled sensitive financial information. Assisted with the planning of a customer appreciation event.

Greater New York City Area

• Recruited musicians for annual citywide outdoor music festival.• Organized and coordinated performing locations for the musicians throughout New York City.• Assisted in obtaining city permits for all performances.

Master Of Arts - Ma, Mental Health Counseling/Counselor

Bmus, Piano Performance, Minor In Business