Rachel Canter Email & Phone Number

New York, NY, US

New York, New York, United States

• Create and oversee comprehensive fundraising and stewardship strategy for perspective, lapsed, and current donors who support up to $2,999 annually.
• Create dynamic reports and dashboards to track daily revenue against previous fiscal years and variable daily goals, monitor ROI on solicitation pushes, and maintain consistent communication for all Friends level donors
• Produce copy and data for hundreds of emails annually and multiple direct mail pieces monthly
• Manage relationships and contract negotiations with multiple outside vendors including tele-funders, multiple print and mail-houses, fundraising software specialists, and wholesale promotional vendors
• Maintain a personal portfolio of Friend ($100-$2,999) and Patron ($3,000-$15,000) donors and personally solicit renewed and increased support
• Manage full time associate level employee and oversee multiple additional full time associate level employees

New York, United States

• Created and analyzed the success of lists and extractions to target donors and ticket-buyers for solicitation and other correspondence.
• Transferred existing manual reports to dynamic Tessitura Analytics dashboards
• Created and maintained various reports on success of promotions, year to date fundraising, and cost-benefit analysis
• Maintained data integrity by updating donor records, prospect plans, and solicitor portfolios
• Researched deceased individuals, new prospects, and existing donors with Lexis Nexis and other prospect tools
• Tracked and filed expenses, check requests, and subscription costs

New York, New York

• Developed and maintained a forecasted funds tracking system and created procedures and manuals on improving data tracking, hygiene, and analysis.
• Utilized Tessitura Analytics to analyze large amounts of information via dynamic dashboards
• Processed, reported on, and maintained data integrity of all contributed income, up to 300 contributions a day
• Managed incoming donations from securities transfers, wire, retirement accounts, donor-advised funds, corporations, and foundations
• Collaborated with 5 members of the finance team to discuss department budgets, expensespayable, and income discrepancies reconciliation
• Updated security transfer tracking system to reduce paper waste and transferred 6 fiscal years of files to readable digital records

New York, New York

• Assisted with customer relations, problem resolution, and delivered prompt customer service to members, donors, single ticket holders, and subscribers over phone and email.
• Processed single, subscription, and exchange ticket orders and solicited small and member-level gifts up to $2,500
• Assisted with database maintenance, and corrections to ticket-buyer and patron information
• Made outgoing calls to patrons regarding program or event changes as necessary
• Assisted major donors at opening nights and gala events including acting as a VIP host for the 2019 Annual Gala

New York, New York

• Updated and maintained donor information in Tessitura including all contributions, move management plans, personal information, and updated research.
• Processed partner-level $2,500+ individual and institutional contributions
• Maintained data integrity with new duplicate account reporting and salutation guidelines
• Created and dispersed acknowledgment for individual giving revenue
• Tracked funder crediting for all printed and digital material and routed collateral torelationship holders
• Updated and maintained individual fundraising plans for all donors giving $10,000+ annually

Ithaca, New York Area

• Made administrative preparations for fundraising events and communicated with target donors to increase contributions and create fundraising material
• Supervised and mentored more than 100 nonprofit administrators on participating in “Giving Days”, generating millions of dollars in online donations within 24 hours
• Developed a wide range of digital resources including webinar presentations, social media campaigns, fundraising websites, and tracking reports
• Built and maintained a spreadsheet to track and analyze trends in donations and fees
• Advised and assisted nonprofits and donors on website navigation and program questions

Ithaca, New York, United States

Assisted professor and major area director Angela Branneman with scheduling, office organization, and assistant teaching her 5 courses.

Ithaca, New York, United States

Co-led a team of 5 in shelving books, reorganizing library layout, and implementing new organizational strategies based on Library of Congress classification system.

Ithaca, New York, United States

Oversaw the checking in and out of plays, scores, and other publications to students and faculty in the Hirshorn Theatre Library.

Islamabad, Pakistan | Ithaca, New York

• Filed and maintained financial records for an 18-month $300,000 US Embassy grant project.
• Monitored all financial reconciliation and reporting for quarterly statements to the US Embassy
• Publicized performances and rehearsals for three versions of the show performed by a company of 20 professionals in 4 different cities.
• Oversaw operations and production tasks for the project
• Scheduled and tracked international travel and accommodations

London, United Kingdom

• Managed day-to-day tasks, including financial filing and bookkeeping, creating and managing dashboards to show trends in ticketing data, and tracking daily ticket sales in over a dozen tour locations in the United.
• Assisted 6 producers, accountants, and production coordinators in mounting and maintaining West End and touring productions
• Creating and managing content for social media pages for ‘The Woman in Black’, both on tour and the West End
• Coordinated scheduling with touring theatres, agents, and production members

Washington D.C. Metro Area

• Prepared materials for the annual board meeting, advised on the protocol for scheduling and arranging travel, organized files, and managed administrative tasks.
• Assisted the CEO/President, Project Manager, and COO in daily operations
• Researched and presented findings on the crossover between donors and members, collaborating with a group of 3 coworkers
• Developed and oversaw the implementation of new methods of interoffice communication
• Stayed informed on arts advocacy through site visits to local arts organizations, meetings with professionals in and out of the organization, and analysis of political and artistic bulletins

Glencoe, Illinois

• Managed administrative tasks and responsibilities in a regional non-profit theatre.
• Wrote and archived donation acknowledgments and receipts for all levels of membership
• Managed paper and digital records in both the marketing and development departments
• Assisted in the planning and execution of the annual Garden Party, VIP events, and opening nights
• Processed subscription orders for Writers Theatre’s first season in their new building

Bachelor’S Degree, Theatre Arts Management

Activities and Societies: Graduated with department honors Recognized and honored as a Class of 2018 Student Leader by college Board of.

Education record

Evening Division - Understanding Classical Music