I lead a team of Member Pioneers across Dorset, South Somerset, and Devon, helping them create activities that positively impact their communities. I mentor and support them in aligning with the Co-op’s goals, focusing on improving access to food, education, and mental well-being.I also evaluate their impact and provide feedback through monthly reports. I guide them in building strong local networks and community forums. Additionally, I'm the main contact for the IT Focus Team and Activity and Impact Team in my region, facilitating collaboration and communication.

Co-ordinate content contributed by internal teams and suppliers. Convey to external business partnerLiaising with external business partner to ensure needs are met according to Service Level agreement.Build connection with internal business partnersSupport the project management and organisation of virtual work experience (VWEX) and the partnership with external partners.Facilitating regular project review meeting and provide thorough reports and updatesEnsure the delivery of VWEX is on time, accurate and all stakeholders are fully informed.Keep communication flowing between guest speakers and business partner comms team.

I was Events Coordinator for Crowdfunder on a freelance basis, I had the opportunity to support the Natwest Back Her Business project for a short time. In this role, I was responsible for coordinating and executing a variety of events, from small-scale networking events Throughout my time with Crowdfunder, I developed a keen eye for detail . I collaborated closely with clients and team members to develop event concepts and ensuring a memorable experience for all attendees.As part of the Natwest Back Her Business project, I was especially proud to support a campaign that provided funding and support for female entrepreneurs. It was inspiring to be a part of a project that helped to uplift and empower underrepresented voices in the business world.Overall, my experience with Crowdfunder and the Natwest Back Her Business project was a valuable one. It allowed me to learn many remote working skills. I thoroughly enjoyed working on a meaningful project that made a positive impact.

As a mature student, I pursued a Master's degree in Producing Film and TV, which allowed me to deepen my understanding of the industry and gain hands-on experience in various aspects of production. Through this program, I honed my skills in project management, creative development, and team collaboration.

As a mother with a young child with special needs, I used this time to explore various work-from-home opportunities. Through this experience, I developed strong administrative skills, the ability to generate and implement innovative ideas, and expertise in delivering effective training programs. My creativity, ambition, and motivation were also instrumental in driving the success of these ventures. I gained valuable experience in customer relationship management and maintaining high levels of customer satisfaction. Overall, this experience has equipped me with a range of skills and expertise that I am confident in applying to future professional roles.

As the Documentation Administrator for Curtis Wright Flow Control, I was responsible for compiling and creating complex documents on a weekly basis, ensuring accuracy and adherence to company standards. My role required me to work closely with all departments, including engineering, to ensure that documentation was up-to-date and aligned with current processes.One of my proudest achievements in this role was the development of a new system that significantly improved efficiency and allowed us to meet deadlines that had previously been a challenge. This involved streamlining processes and implementing new tools and strategies to help us work more effectively as a team.I am proud of the impact that my work had on the overall success of the organisation, and I am confident that the skills and experience I gained as a Documentation Administrator will prove valuable in any future roles I undertake.

Here, I was responsible for overseeing a team of dedicated customer service representatives and ensuring that our customers received the highest level of support possible.My day-to-day tasks included monitoring and analysing customer service performance metrics, conducting regular team meetings to discuss feedback and improvement strategies, and coaching and mentoring team members to help them achieve their goals. I also handled escalated customer inquiries and worked closely with other departments to ensure that our customers received timely and effective solutions to their needs.One of my proudest achievements in this role was leading my team to consistently meet and exceed customer satisfaction targets. By fostering a culture of collaboration, accountability, and continuous improvement, we were able to build strong relationships with our customers and enhance the reputation of our company as a provider of exceptional service.

As a Resident Entertainer and Entertainment Manager for Haven Holidays, my role involved providing guests with an unforgettable holiday experience through a variety of entertainment activities. My tasks included presenting game shows, hosting events, DJing and singing to large audiences.In addition to performing, I was also responsible for managing a team of entertainment professionals, including singers, dancers, and musicians. This involved managing schedules and providing coaching and feedback to help team members improve their skills and performance.Working closely with all departments on the holiday park, I coordinated activities that complemented the overall guest experience, ensuring that everything ran smoothly and that guests received the highest level of service possible.One of my proudest achievements in this role was building a reputation for high-quality entertainment that attracted guests from all over the UK. Overall, my experience as a Resident Entertainer and Entertainment Manager has provided me with valuable skills in leadership, communication, and event planning that I am eager to apply in future roles