Rachel Ciprotti Email & Phone Number

Atlanta, Ga, Us

Boston, Massachusetts, Us

Boston, Massachusetts, Us

Working as a Team Lead for the Managed Services division of a firm that sees technology as a vehicle for social change – as a means to accelerate an organization’s mission and effectiveness. Providing Salesforce consulting to a diverse portfolio of nonprofit and community development clients throughout the United States.

Boston, Massachusetts, Us

Salesforce consultant supporting a portfolio of nonprofit and community development clients, spanning small direct-service organizations to complex community development and membership organizations.

Seattle, Washington, Us

Directs and implements education and community programs for renowned chamber music festival that include school-based programming, free outdoor events, lecture series, and more. Also responsible for the organization's administrative operations, facilities management, and technology, including acting as Salesforce Administrator. Major projects and initiatives: - Led the technological transition to virtual programming in 2020 and coordinated on-site pandemic response for the organization. - Created an initiative to engage young audience members, grew outreach efforts to underserved populations in 5 different programs- Technology & Operations: transitioned organization to the Cloud, migrated email to Office 365, implemented wealth management software, earned 3 Salesforce certifications, oversaw office move in March 2020, and acted as staff liaison/representative on Building Committee for new facility

Seattle, Washington, Us

Worked with a multi-generational community orchestra in Seattle. Led their marketing and fundraising activities, implemented a CRM system, and facilitated a basic strategic planning process.

Atlanta, Ga, Us

Administrative leader of premiere Atlanta chamber music ensemble. Head of fundraising, finance, marketing, audience development, event planning, and National Director of the Rapido! 14-Day Composition Contest. Began as General Manager, title promoted to Executive Director in July 2016.

• Directed the marketing efforts for a regional professional theatre company; created e-marketing calendar and a social media strategy plan• Wrote press releases, marketing materials, and created content for all email blasts, calendar listings, and publicity materials; responsible for all advertising, publicity, and marketing efforts; updated website• Managed relationships with outside vendors, including printers, graphic designers, advertising platforms, photographers, videographers, and ticket deal companies• Assisted with group sales, event planning, community partnerships, and mass mailings

Marietta, Georgia, Us

• Assisted in Board engagement and marketing, along with direct community involvement for a regional community orchestra that also includes a 400+ youth orchestra program, chorus, and jazz ensemble• Represented the GSO at 30+ business and community events; reached out to local community groups for collaborations and partnerships• Marketing: leadership role in organization’s social media efforts (grew Twitter & Facebook accounts by 70%); created press releases and PSAs for events; reached out to local event calendars for publicity

Atlanta, Ga, Us

• Managed the events and programs for a regional non-profit that certifies women business enterprises (WBEs) in Georgia, North Carolina, & South Carolina, and assists corporations and WBEs to increase supplier diversity through education, networking, and professional development• Planned, organized, and managed 25-30 events, ranging from networking events for 50 people to multi-day conferences for several hundred• Ran GWBC programs such as the Mentor/Protégé initiative wherein inexperienced women business owners are paired with mentors and steered through a rigorous year-long process of planning growth for their business• Created content for and updated the GWBC website (using Joomla), three weekly email newsletters, and all social media accounts (Twitter, Facebook, LinkedIn, & YouTube)

Kennesaw, Georgia, Us

Summary: temporarily administrated PhD program while permanent staffer was on maternity leave. Along with KSU faculty members, ran daily operations of the program, & assisted program’s 30 students (Aug-Nov 2011)• Acted as executive assistant to Program Director; supervised two part-time Office Assistants; worked extensively with outside organizations (such as The Carter Center), departments across the University, and outside vendors (hotels, printers, car service, caterers, etc) • Organized student orientation, events, and visits from distinguished domestic & international guests• Guided efforts to significantly alter the curriculum through three levels of curriculum committee review• Continued to work part-time as Marketing & Development Assistant for the program. (December 2011-February 2012); created website for 2012 Symposium; researched donor prospects for sponsorships and Program support

Atlanta, Ga, Us

Summary: temporary help for the Christmas at Callanwolde event, a 14-day holiday-themed showhouse and arts market, open to the public and including several special family events and musical performances-Assisted Executive Director and event Co-Chairs with daily tasks; coordinated the activities of 15 interior design teams-Supervised staff at the front desk and reception area, ensured adequate staffing at all times; tracked daily ticket sales-Assisted patrons with questions, concerns, and purchases of items being showcased by the designers-Distributed and collected cash boxes and charge machines to the desks, vendors, and artist market. Assisted in counting funds each night and closing the books

Summary: Part-time, telecommute position working for emerging Boston-based composer Oliver Caplan.• Research, organize, present, and assist in implementation of a branding and marketing initiative• Increase number of performances of Mr. Caplan's compositions; recommend new publicity strategies for Mr. Caplan's music; create a successful social media presence for the composer

Baltimore, Md, Us

Summary: Directed advocacy work with Maryland legislators as well as kept the administrative side of this small non-profit. Kept things running smoothly.• Coordinated advocacy efforts for state-wide arts advocacy organization and acted as administrator• Responsible for budget tracking, accounts payable, database management, & general office administration• Assisted in design and implementation of new website, launched January 2010; responsible for organization’s Social Media and web presence, including content creation; grew social network followers from under 500 to over 3000 in 18 months without the use of any paid advertising• Organized annual arts rally/conference event for 400 people; coordinated 10-15 smaller training/discussion events; set up dozens of meetings with elected officials at the state and federal level; oversaw mobilization of nearly 10,000 citizen activists via online campaigns to advocate for state arts funding

Boston, Ma, Us

Summary: performed varied administrative tasks for the Tanglewood Music Center (TMC), the BSO’s summer fellowship program for advanced musical study; relocated to Tanglewood in western Massachusetts for the summertime, where 150 accepted Fellowship recipients practice and perform 40 concerts each summer as part of the larger BSO Festival•Acted as liaison between TMC department and other BSO departments, as well as outside vendors•Coordinated TMC marketing materials; supervised design and production of all brochures, posters, and mailings; proofread all TMC marketing materials, advertisements, and concert programs•Supervised two part-time Office Assistants, managed large-scale mailings; help set up auditions for prospective fellows (1600 applicants each year); processed application and registration fees in the Tessitura database system; supervised TMC Admin Assistant each summer•In conjunction with BSO Librarian, acted as supervisor of TMC chamber music library, purchased music scores and recordings in off-season, coordinated their storage, and oversaw music copying and mailing •Planned, organized, and hosted approximately 20 TMC summer events annually (receptions, post-concert parties, sponsored lunches, faculty meetings)•In September 2007, took over reporting and tracking of TMC’s $3 million budget. Created periodic reports for the finance department, including forecast revisions and projected budgets; participated in financial reviews•Was part-time Office Assistant and full-time Scheduling Assistant before promotion to Coordinator in October 2006

Cambridge, Ma, Us

• Acting library liaison for visiting scholars/researchers, non-Harvard students, and other collection users• Processed access applications, updated databases, collected statistics, created monthly and annual reports• Opened library on Sundays and Mondays, supervised student workers at the circulation desk, staffed the circulation desk as part of staff rotation during the week• Assigned, monitored, and tracked usage of library carrel spaces for 60-90 patrons each semester• Member of Orientation Committee for New Hires and Committee for Annual Mid-Winter Social Event

Hanover, Nh, Us

• Received and loaned books and periodicals between college libraries for a busy office in the main library• Performed computer searches, requested and sent books, interacted with patrons (students, faculty, and staff), supervised other students, problem solved, varied clerical duties such as answering phones, faxes, filing, etc.• Winter 2000 – worked full-time, managed the office while head librarian was on three-week vacation• Winter 2001 – merited a raise, was thereafter paid on a staff member’s scale instead of a student worker’s scale

B.A., English

Education record

Master Of Business Administration (Mba), Graduated With Honors

Education record