Worked with clients to build beautiful and responsive websites.Provided technical support and hosting.Integrated blog features using the Contentful CMS.

Developed an efficient Ansible script to collect, format, and graph AWS metric statistics for two benchmarks.Enhanced two existing Ansible benchmarks with function to retrieve Postgres error logs from AWS.Improved user experience by updating README files for better usability.

Focused on program solutions and related projects in partnership with cross-functional departments.Responsible for pipeline review and tracking program interdependencies.Driving standardization of assets in the program.Accountable for individual projects.Led regular team meetings for collaboration on new initiatives and long-term plans.

Maintained database eBook metadata and ensured accuracy and searchability.Course content and eBook fulfillment for higher education channels and career school partners.Managed process updates and improvements.Performed troubleshooting platform and other bugs.Managed creation and enhancement of eBooks on a proprietary platform.Worked with cross-functional teams and vendors.Coached stakeholders on updated EPUB and digital content standards.

Oversaw print and digital production from launch to product release. Managed production of the 2019 Product of the Year award-winning digital course.Cross-trained large team of project specialists on the digital workflow, empowering them to work independently while maintaining high quality, on-time releases of final content. Created and met aggressive schedules while remaining on budget. Joined the accessibility working group to position products to meet accessibility certification requirements.Vendor liaison responsible for coaching vendors based on internal feedback and advising improvements to internal process and documentation.

Built courses in a Moodle platformPerformed QA testingIngested assessments to a variety of platforms

Editing, formatting, and proofreading data sheets to meet company standards using Word.Formatting and preparing data sheets for online publishing using Adobe PDF.Ensuring the accuracy of public facing web pages for each data sheet.Collaborating and communicating with originators throughout the revision process.Tracking project milestones and progress through an online database system.

Managing cash handling, store closing, and inventory.Coaching a tight-knit team to achieve weekly and monthly store goals.Providing customer service, preparing drinks and food, and maintaining store appearance.Directing upselling and timely completion of tasks required to close the store each night.

Content editingLine editingAssessing submissions

Writing web contentFiling paperworkProofreadingEditing