SAP Staffing Specialist

• Responsible for generating over $50 million in pipeline for our largest client SAP North America in the South and Northeast Region and HR Space• Manage a team of 26 Inside Marketing Representatives • 3 years leadership/management experience• Skilled at creating a productive, high-energy, and achievement oriented team environment• Provide accurate and timely feedback and validation on a regular basis for key performance measures and progress/attainment toward defined outcomes• Embrace the uniqueness of each team member and leverage their ingenuity to best solve for the customer and company• Objectively and constructively review phone calls with team members with the purpose of continuous improvement in both interpersonal skills and customer engagement• Sets examples through leadership in areas of personal character, commitment, organizational and communication skills, and work ethic• Perform weekly team meetings to continuously communicate purpose, goals, progress and celebrated successes• Lead regular huddles to promote team participation, flow of communication and recognition from previous day outcomes including customer or employee stories• Be visible and available for all team members on the floor, always and without exception• Demonstrate complete ownership of escalated customer interactions, with the fundamental philosophy of doing the right thing for each one• Be the voice of my team to other departments and leadership – escalate issues that impact our customers or inhibit our employee’s ability to succeed• Drive the commitment to continuous improvement for the team, department and company• Oversee action and performance plans for individuals on my team. Hold people accountable and be their biggest supporter• 5+ years in an outbound/sales management capacity• Lead management experience inbound/outbound

SAP Inside Marketing Rep (IMR) fully dedicated to drive opportunities for the South General Business. Aligned with the Account Executives responsible for supporting growing companies with business software. Spread awareness for SAP products.

• Responsible for supporting 24 Account Executives and 3 VP’s• Received award for Number One IMR for 2015• Responsible for building relationships in Enterprise accounts (Accounts above $1billion in revenue)• Liaison for SAP Core Solution Experts, customers and sales executives in Enterprise Accounts• Achieved 188% to goal for 2014 and 2015