Rachele Benn Email & Phone Number

Saint Augustine, Florida

Elkhart, Indiana

Elkhart, Indiana Area

Define event goals, strategies, and ROI measurement criteria and drive planning meetings. Maintain detailed tradeshow and events calendar. Develop, manage, and control the tradeshow and events budget. Coordinate event logistics and timelines. Coordinate the dissemination of marketing collateral and materials to and from events. Monitor and maintain inventory of tradeshow/event materials including but not limited to tradeshow booths, sales collateral, and… Show more Define event goals, strategies, and ROI measurement criteria and drive planning meetings. Maintain detailed tradeshow and events calendar. Develop, manage, and control the tradeshow and events budget. Coordinate event logistics and timelines. Coordinate the dissemination of marketing collateral and materials to and from events. Monitor and maintain inventory of tradeshow/event materials including but not limited to tradeshow booths, sales collateral, and promotional items. Coordinate with show attendees to ensure leads are captured, reported, and appropriately followed up on in a timely manner after events. Work with Channel Managers, Sales Team, and Marketing Team to develop and execute event-specific promotional collateral. Perform other work-related duties as assigned.Supported departments such as HR and sales. Show less

Elkhart, Indiana Area

Handled multifaceted office tasks (e.g., pricing coordinator, sales reports, website coordinator and executive assistant) as the assistant to Marketing, Customer Service and Sales Department. Coordinated travel arrangements, off site meetings, and trade shows. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work. Highlights:Manage all aspects of Trade Show preparation, set up and take down.Arrange end-to-end offsite logistics… Show more Handled multifaceted office tasks (e.g., pricing coordinator, sales reports, website coordinator and executive assistant) as the assistant to Marketing, Customer Service and Sales Department. Coordinated travel arrangements, off site meetings, and trade shows. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work. Highlights:Manage all aspects of Trade Show preparation, set up and take down.Arrange end-to-end offsite logistics (venue, catering, hotel accommodations, meeting room set up, etc.) Maintain website to ensure information is up to date and accurate. Creation and maintenance of all Marketing material such as catalogs, brochures, Trade Show banners, magazine and marketing material. Developed innovative PowerPoint presentation used by the President and Vice President. Outstanding ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service. Creation and maintenance of sales and marketing reports.Supported multiple departments. I was utilized as a backup for multiple positions within the company for vacations and sick days. Contracts with outside vendors/designers/printers; developing specifications, soliciting bids, composing and proofing copy, scheduling and monitoring production and delivery. Show less

Mishawaka, In

Responsible for creating and maintaining reports for the Customer Response Center management team.Creation and maintenance of sales and marketing reports.Review and analyze reports weekly and monthly providing explanation for results to CRC management team.Assist in the rollout of NICE phone call recording program as well as a reporting dashboard.Created excel tools to streamline work processes for other departments in order to utilize time… Show more Responsible for creating and maintaining reports for the Customer Response Center management team.Creation and maintenance of sales and marketing reports.Review and analyze reports weekly and monthly providing explanation for results to CRC management team.Assist in the rollout of NICE phone call recording program as well as a reporting dashboard.Created excel tools to streamline work processes for other departments in order to utilize time effectively.Troubleshoot phone and program issues for CRC department.Maintained licensing, date of hire, tenure for CSR’S for our Mishawaka office.Created and maintained reporting groups within CMS and NICE for our four call centers that consisted of approximately 1000 employees.Managed attendance for Mishawaka office.Implemented training documentation on procedures for our group management for all four call centers.Order and maintain log in ids for CSR’s and set up station ids for our managers.Prepared test plans and data, and user documentation for customer billing system. Show less

Education record

Education record