Rachel B. Email & Phone Number

Franklin, TN, US

Colorado Springs, CO, US

• Manage client inquiries and concerns via in-person, email, and phone
• Schedule classes and camps
• Greet customers coming in and assist with their needs and directing kids to the right place
• Support monthly billing follow up
• Coach children ages 7 years and up about the basics and fundamentals of tumbling
• Teach children to build strength and body control and awareness to progress and learn new skills based upon their goals

Franklin, Tennessee, US

• Contacted vendors to schedule meetings and engage for future business relationships
• Organization of standard operating procedures for each department
• Assisted human resources manager in reaching out to future candidates
• Provided a wide range of administrative and support functions for the department heads
• Harvested and cultivated with the farm team

Nashville, Tennessee, US

• Ensured all loan requests were secured within FirstBank policies and procedures
• Assisted loan officers with non-routine product and pricing questions
• Handled loan extensions, loan changes affecting pricing, and product changes for the loan team
• Committed investor loans with various investor banks
• Analyzed pricing within loans to mitigate risk for the bank
• Notarized loan documents

Nashville-Davidson, Tennessee, US

• Administered accounts payable and accounts receivable for company and various clients
• Notarized documents for company clients
• Performed monthly company credit card reconciliation
• Completed weekly check deposits
• Managed inventory of office supplies
• Ran company social media pages

Birmingham, AL, US

• Meet with clients at their home to personal train, as well as, assign "homework" to focus on outside of sessions
• Educate clients when necessary on dietary recommendations for meeting exercise and other well-being goals
• Provide accountability and support inside and outside of training sessions
• Collaborate with CEO and Training Development Coordinator to set up and implement the health coaching program

• Point of contact for bills, mailing, shipping, supplies, and errands
• Partner with a third party company for human resources, accounting, and payroll to maintain office policies, procedures, and operations
• Gather, submit, and approve weekly labor reports to payroll
• Monitor and approve employee expenses and expense reports using Concur
• Verify and approve ACH payments and wires
• Manage company vehicle insurance, titles, and renewals

Nashville, TN, US

• Create exercise programs suitable to each client’s unique characteristics
• Instruct clients on proper form of exercises and proper use of gym equipment
• Conduct fitness testing and screenings
• Motivate and lead clients towards healthier lifestyles

• Guided and entertained customers through wine tastings while educating about the winery and varietals
• Acquired and maintained thorough knowledge of our winery and our wines
• Inventoried wine and store stock
• Greeted and treated customers with top-notch customer service skills
• Responsible for routine money handling procedures and purchasing transactions
• Provided exceptional and professional guest experiences when hostessing

Franklin, TN, US

• Implemented the Innergy Heathier Weight program (a product of the POWER clinical trial conducted by Johns Hopkins Medical University) to help obese participants lose weight and sustain that weight loss for 24+ months
• Used motivational interviewing skills to guide members towards achieving a healthier weight
• Served as each participant's coach for the duration of the two yera intensive weight loss program
• Educated members on adapting a healthy, balanced eating plan, as well as, a suitable exercise plan
• Alleviated member concerns as they arise by communicating between member and upper management
• Represented Healthways at FedEx family day in Memphis, TN to promote the Wellbeing program & Innergy Healthier Weight Program

Franklin, TN, US

• Serviced the Lockheed Martin contract
• Educated and guided members towards setting SMART goals to lead and maintain healthy lifestyles
• Gallup Survey Impact Lead- helped improve colleague engagement and retention
• Chosen to be a part of consultant testing/auditing for Mercer
• Represented Healthways at Lockheed Martin health fair in Ft. Worth, TX and Atlanta, GA
• Mentored new colleagues

Chicago, IL, US

• Trained children tumbling skills and proper technique
• Devised exercise programs suitable to each client’s unique characteristics
• Instructed clients on proper form of exercises and proper use of gym equipment
• Conducted fitness testing and screenings
• Motivated and led clients towards achieving healthier lifestyles

• Managed all gym department employees
• Performed fitness technician duties, as well as, assistant manager opening and closing duties
• Resolved disputes as they arose among members or coworkers
• Communicated matters with upper management and coworkers
• Represented UFC at various health and business fairs in the community
• Co-designed an 8-week weight loss contest

• Created a team environment with coworkers to exceed gym expectations
• Coached weight loss challenge participants on fitness, nutrition, and healthy lifestyle changes
• Distributed dietary information verbally and visually to gym members
• Guided gym members on proper technique and form of various exercises and use of equipment
• Greeted members and assisted them with any issues
• Maintained the order and sanitation of the gym and the equipment