Rachele Fiore Email & Phone Number

Greater Toronto Area, Canada

• Provide strategic guidance and thought leadership to optimize mobility and retail portfolios. Leading the Mobility Client Services team, I foster cross-functional collaboration to enhance service delivery and expand.
• Provide strategic direction and thought leadership.
• Lead the Mobility Client Services team to optimize client engagement and service delivery.
• Work with Practice Leaders across departments to improve delivery quality and expand service offerings.
• Prioritize building strong client relationships to foster trust and loyalty.
• Ensure successful delivery of current programs, maintaining high standards of quality and client satisfaction.

Toronto, Canada Area

• Provide strategic leadership to automotive clients, ensuring satisfaction through effective project execution and solution development. Drive continuous improvement and foster organic growth by enhancing client.
• Provide strategic leadership for automotive clients, ensuring satisfaction and meeting needs.
• Drive enhancements for managed platforms and lead new builds for clients.
• Oversee project execution to maintain high quality and meet milestones.
• Foster client relationships, identify expansion opportunities and ensure project success.
• Act as the primary contact, aligning deliverables with client objectives.

Mississauga, Ontario, Canada

• Leading digital projects within the automotive sector with key responsibilities to supporting the delivery of project scope, managing budgets and timelines, overseeing the deployment, and ensuring ongoing client.
• Led innovative digital solutions for automotive clients.
• Created wireframes to define project scope and objectives.
• Collaborated on proposals and client pitches with the account director.
• Managed digital development teams to ensure alignment with scope and client expectations.
• Ensured projects met timelines and budgetary targets.

Montréal, Quebec, Canada

• Consulted small businesses on best digital marketing and social media practices
• Implemented digital marketing plans for clients
• Oversee marketing and advertising activities to ensure consistency with product line strategy
• Designed websites and marketing campaigns for products and services
• Supported customers in implementing and sustaining marketing activities
• Developed marketing copy and communications

Montreal, Canada Area

• Oversee the opportunities and marketing functions of the business. Motivate and support the team by developing procedures to work more efficiently and have a stronger communications process with our clients through.
• Developing new business via sales efforts and cross-selling
• Scheduling: calendars, calls, meetings, campaign launches
• Designing marketing copy, materials and branding
• Data collection and analysis for product reviews and social media campaign results
• Social media posting, planning and management

Montreal, Canada Area

• Led a team of developers and designers to the completion of every digital media project. In this role, I was an important liaison between the client and our internal team. It was also my responsibility to send reports.
• Led a team of web developers, designers and marketing specialists
• Structured and organized multiple projects, tasks and resources to meet priorities and deadlines
• Managed key accounts and acted as a single point of contact for $20k+ customers
• Assembled proposals and quotes for web development contracts
• Developed new business by designing and executing an existing account growth strategy

Montreal, Canada Area

• Thinking creatively to produce new ideas and concepts and developing interactive design
• Using innovation to redefine a design brief within time constraints
• Estimating the time required to complete a job and providing quotes for clients
• Presenting finalized ideas and concepts to clients
• Working with a range of media, and keeping up to date with emerging technologies
• Creating website designs

Montreal, Quebec

• Managed a team of designers and web developers.
• Managed all outsourcing material.
• Worked directly with customers on design change requests and production materials including costs.
• Oversee all in-house print production, manage inventory, expenses and monthly reporting.
• Collaborated with marketing coordinators on customer marketing strategies.
• Tracked and reported customer marketing campaign results to the senior leadership team.

Montreal, Quebec

• Design innovative online casinos and sportsbooks, Ads and Emails.
• Maintain over 20 websites.
• SEO Optimization.
• Customer platform support.
• Managing domain names, servers, and mailing lists.

Mmba, Business Administration And Management, General

Multimedia

Graduated with honours.