- Define vision, strategy, roadmap, and success metrics for financial and operational product suite of Elation EMR and PMS- Focus on enterprise customer needs to drive financial success in value based and risk-bearing arrangements- Drive strategic partnership integrations to provide best-in-class experience to customers

- Define vision, strategy, and success metrics for financial success and revenue cycle productivity of independent primary care small to medium businesses (SMB)- Released patient payment integration which increased revenue collected in-app by 20%, reduced count of patients with outstanding A/R by 30% within first quarter, and reduced operational overhead of patient payment posting by 75%

- Define vision, strategy, and success metrics for Revenue Cycle Management (RCM) service line and supporting technology enablement- Led development and go-to-market for bidirectional practice management API integration, reducing operational overhead of managed RCM service

- Define strategic vision and roadmap for enterprise member cost transparency capabilities considering aging legacy systems, scaling challenges with new systems, and new regulatory requirements (Transparency in Coverage, No Surprises Act)- Partner with architecture, design, engineering, and analytics teams to enable OKR measurement, predictable product delivery flow, and clear functional definition of full-stack features for B2C application and underlying enterprise REST APIs in microservice architecture- Accomplishments include increasing transparency tool interactions by 10% and automating analytics pipeline to reduce data latency by 90% in first year

- Collaborate with design, engineering, architecture, compliance, and other stakeholders to define and execute product backlog for web and native mobile applications- Enable high-performing team of engineers by anticipating and mitigating risks, managing dependencies, and cultivating strong quality standards- Develop compelling campaigns and features to drive cost savings through chronic condition management and utilization behavior change- Partner with stakeholders to deliver on organization's strategic initiatives including accessibility compliance, establishing an analytics framework, and increasing scalability and maintainability through use of components for a fast-growth product

- Contributed to solution planning of enterprise-level initiatives by decomposingstrategic proposals into phased deliverables with high-level requirements- Supported strategic roadmap development of Pharmacy technology solutions by identifying current and future capabilities and aligning to portfolio proposals- Led community of practice to develop and implement design thinking best practices,evangelize agile processes, and coach product managers and owners onbacklog maintenance and prioritization for front-end applications- Guided implementation of agile (SAFe) transformation from enterprise waterfall methodology by partnering with business and engineering leadership to develop planning processes, initial backlog, and capability roadmap

- Collaborated with architects, business owners, and engineers to champion design thinking and systems thinking principles to increase scalability and reliability of critical, high-precision operational and financial applications- Managed product development and implementation for internal web-based operational application which decreased administrative processing time by 80% and enabled new revenue stream of >$500M through a user interface redesign and transactional APIs to support differentiated pharmacy network discounts- Led team of analysts to elicit and document requirements and use cases for a financial billing application and supporting report suite which generated >$1B in annual revenue

- Integrated locally scheduled Informatica workflows with enterprise scheduling platform by developing POC, migration plan, and governance processes to increase reliability and enable production environment monitoring- Improved data quality through small enhancement ETL development (Informatica), stored procedure development, and data validation (PL/SQL)

- Automate data processing and report creation of aggregated student financial information- Conducted data analysis using Access, Excel, and ad-hoc SQL queries

Developed SQL Server data warehouse from the ground up including data models and ETL processes to support a web-based reporting platform application (OBIEE) to inform operations and product management functions