Rachel Eigner Email & Phone Number

Fitchburg, Wisconsin, United States

Facilitate training both live and virtually for service, installation, and internal employees.Ensure successful delivery of training to users for all products, processes, and applications supported across the Customer Service network.Ensure training facilities and equipment are prepared for training activities.Lead activities for preparation and review of training materials to support course materials such as instructor guides, participant guides, presentations of training materials, supporting media and videos, and more.

Marshall, Wisconsin, United States

Designed and implemented engaging instruction to communicate complex concepts in advanced science subjects such as Chemistry and Advanced Placement (AP) Chemistry with a 98% success rate.Attracted and recruited prospective individuals to new AP Chemistry course, improving enrollment from 0% to 20% of eligible cohort and improving final test scores by 15%.Effectively managed and supervised groups of 20+ individuals and demonstrated proficiency in public speaking skills, interpersonal connections, and conflict resolution.Delivered materials to stakeholders using various training techniques, including classroom model, small groups, and one-on-one interventions both virtually and in-person.Effectively utilized various educational technology resources to deliver high-impact presentations, including Google Workspace, Screencastify, and Learning Management Systems.Evaluated and selected appropriate tools to support learning, ensuring tools align with organizational goals and enhance performance.Developed and conducted performance evaluations to measure the effectiveness of instructional strategies and provided constructive feedback to help individuals achieve learning goals.Provided additional support to stakeholders who required extra assistance to achieve desired outcomes with 100% success rate.Coordinated outreach and respectfully and efficiently communicated with stakeholders both in-person and via email to maintain 100% satisfaction from all parties.Documented various data points with extreme accuracy for strict compliance records.Cultivated and sustained strong and productive relationships with over 100 stakeholders to enhance teamwork and improve productivity.

Reedsburg, Wisconsin, United States

Planned and taught Biology, Chemistry, Ecology, Environmental Science and Earth/Physical Science to grades 9-12 based on Next Generation Science Standards.Built engaging lessons and lab activities to challenge and inspire students.Fostered positive relationships with students through humor and interest in their lives.Actively participated in daily collaboration with colleagues to identify and solve problems, generate ideas for improvement, and strategically plan for best results.Successfully pivoted to online learning and continued to deliver virtual instruction in a hybrid model.Adapted communication style to effectively communicate with clients with diverse backgrounds.Attended state and national conferences annually to build expertise and engage in professional development with others in my field to learn and apply new skills.

Reedsburg, Wisconsin, United States

Responsible for administrative duties including managing all communications, score reporting, and organizing transportation for a group of 40+ individuals.Designed and led practice routines and drills to improve skills and performance over time.Successfully planned and executed final recognition events to celebrate team and individual accomplishments.Coordinated outreach and communication with athletes, families, media, and opposing schools.Acted as a positive role model for the student athletes on the team.

Chicago, Illinois, United States

Guided and engaged youth in grades 6-9 in service-learning projects at Kindness Ranch in Wyoming.Responsible for managing all logistics during duration of 14-day trips, including adhering to planned schedule, facilitating meals, and maintaining detailed healthcare log.Served as a liaison between supervisors and other staff on trip.Facilitated team and relationship building experiences to foster personal growth.

Running Springs, California, United States

Taught small groups of 5th-8th graders about science, environmental ethics, outdoor skills, team-building, and leadership in the outdoor classroom of the San Bernardino National Forest.Fostered positive working relationships with coworkers, including team teaching.Helped students learn and develop life skills by supervising overnight stays in cabins.