Rachel Elich Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Australia

• Working as Project Manager and Release Manager.
• Delivering key systems to support business processes for Revenue and City Budget planning, Waste Management and City Development.
• Led the release and cutover activities for the new web portal that provides Brisbane Residents the interface to request Council services.
• Managed the upgrade of Council’s Revenue Modelling Solution
• Led the release and cutover activities for the Council’s Waste Management solution upgrade and Brisbane landfill boom gate control.

Brisbane, Australia

• Leading technical change management activities, cutover and go-live as a Release Coordinator/ Technical Project Manager

Brisbane, Australia

• Working as part of the ICT Portfolio Management Office (PMO) team for the CDB unit
• Providing project management methodology support
• Contributing with project management controls expertise by reviewing templates and developing documentation such as product descriptions and project briefs
• Providing support for operational processes and Change Advisory Board (CAB)
• Responsible for governance reporting activities.

Brisbane, Australia

• Worked as Senior Project Coordinator for multiple projects
• Developed project documentation, including complex project schedules and financial controls
• Supported Vendor Management and delivery of key solution elements
• Contributing expertise to each phase of project, from business analysis through to testing
• Contributed expertise to vendor procurement and contract negotiations
• Developed project Share Point site as part of the project communication strategy

Brisbane, Australia

• Worked as Project Officer for a web portal development project
• Supported the delivery of key elements of the solution
• Created / Updated documentation such as minutes, project plan, PID and risk & issue registers
• Responsible for project governance activities, including: reporting, financial and project controls analysis and stage gate preparation
• Combined multiple streams of work into one unified project schedule
• Updated and evaluated project schedule progress and performance.

Brisbane, Australia

• Worked as client Project Manager during the implementation of Bridge
• Managed all aspects of the project across all project lifecycle, including project planning, scheduling and risk management
• Led all change management activities including communication and training.

Brisbane, Australia

• (formally Ariba Quadrem)Project Manager Activities:
• Oversaw portfolio of projects, connecting client ERP systems to Ariba network
• Led multiple projects delivering supply chain cloud-computing solutions PMO Analyst Activities:
• Developed and improved templates for risk, time and communication management
• Managing escalation process for projects
• Preparing consolidated status report for all local projects.

São Paulo Area, Brazil

• (formally trading as Computer Associates)
• Contributed to full project lifecycle including pre-sales, scoping, cost planning and communication
• Led portfolio of IT Service Management and Security solution projects in complex IT environments for different finance and government clients
• Led technical team during scope definition and effort estimationManaged solutions: asset management, service desk, software distribution, network assurance, identity management, security hardening, network security.

São Paulo Area, Brazil

• Project Manager responsible for managing a program of small to medium to complexity projects
• Oversaw portfolio of projects related to cable provider’s outsourced IT environment
• Coordinated Operations team in execution of changes.

Greater São Paulo Area

• Activities as Project Manager:
• Project managed multiple small infrastructure projects for a range of industries such as finance, telecommunication, government and retail
• Project managed complex mission-critical solutions
• Responsible for all project lifecycle Activities as PMO Analyst:
• Supported establishment of new project office for national Technical Services unit
• Headed up Technical Services unit financial governance activitiesManaged Solutions: hardware installation, high availability, storage, printing, backup, Microsoft rollouts, Microsoft solutions such as SQL and Exchange.

Greater São Paulo Area

Project Coordinator and Pre-Sales Consultant for Microsoft solution, licensing and support.

Greater São Paulo Area

Consultant specialist on High Availability Systems to HP-UX Unix and Microsoft Windows platform.

Greater São Paulo Area

Consultant implementing ITSM solution to diverse clients and industries.

São Paulo Area, Brazil

Started working as an IT professional in high school. Worked for several companies as a computer repair technician, assembling PCs, Turbo Pascal development instructor, BBS admin, IT support and system administrator. Fun times!:-)

Mba, Project Management

Bachelor Of Electrical, Computer Engineering

High School & Certificate, Information Technology