▪ Maintains an average database of 90-95 prospective and admitted students through CollegeNet/ApplyWeb each semester. ▪ Write necessary verification of enrollment, finance baking, and embassy letters for incoming F1 and J1 students.▪ Assists with collecting and uploading 10-15 signed graduate professional and student petitions in IRIS daily.▪ Develop an individualized program of study based on the student's previous education.▪ Create and update official degree plans for 175-195 Ph.D. and M.S. graduate students.▪ Provides academic advising to prospective, new, and returning graduate students.▪ Determines student's appropriate course sequencing and completion of qualifying exam, prospectus, and defense to ensure on-time graduation.▪ Maintains continuous verbal and written communication with students. ▪ Conducts degree audits and notifies students of missing enrollment, course withdrawals, prerequisite course issues, etc. ▪ Performs specialized advising projects throughout the semester/academic year. ▪ Supports other retention and timely graduation efforts for Graduate students.▪ Prepares course sequence templates, handouts, and guides for prospective graduate students.▪ Serves as a student advocate, making appropriate referrals for scholarships, financial aid, career services, counseling, and international student services.▪ Maintains the Biomedical Engineering department webpage for errors, corrections, and updates.▪ Creates and maintains graduate handbook, documents, handouts, and guides annually and as needed.

Meets face-to-face and virtually with students for writing assistance in various subjects across the HCC systems. ▪ Including helping students understand writing assignments▪ Offering students guidance on idea generation, writing, revising, editing, and research strategies.▪ Maintain flexibility and adaptability in response to students’ needs and interests.

▪ Guide 40 to 50 scholars daily through declaring, following, and updating degree plans.▪ Build and maintain relationships with various faculty, student support departments, and staff.▪ Complete required documentation for the Office of International Student Services (OISS) and Veterans Services.▪ Designed, created, and maintained Student Advisee Canvas and Teams Online Presence (Currently 90 students).▪ Request, report, and advise students regarding financial aid course validation and graduation processes.▪ Return 20 to 40 personal work emails and sw.advising@hccs.edu concerns with 2 to 4 hours turnaround.▪ Maintain continuous contact with 225 students on the current caseload through Teams, Canvas, and email.▪ Refer students to resources: financial aid, tutoring, crisis counseling, career services, VMASS, and OISS.

▪ Maintain relationships with the nine continuing education departments for the most up-to-date information.▪ Answer daily 75 to 90 current, new, and prospective students, community members, and faculty questions.▪ De-escalate tense situations to provide callers with the desired information.▪ Email all relevant resources to meet student wants and needs.▪ Update 20 to 30 student degree program, plan, planner, and TSI status.▪ Generate student planners and guide them through the various enrollment processes.

▪ Initial consultation, follow-up, and guidance for undergraduate and graduate students regarding financial needs, scholarships, resumes, personal and academic careers, civic leadership, and volunteerism.▪ Discuss progress with 10 to 12 students daily through follow-up emails, reminders, and monthly check-in.▪ Discuss financial needs and resources: TASFA, FAFSA, scholarships, loans, and non-profits.▪ Prepare, present, and discuss the services offered by the department, staff, and student leaders with students and parents at new student orientation.▪ Worked with Dream U.S. Scholars with various citizenship statuses.

▪ Maintained, organized, and filed student documentation for 20 to 30 students daily. (Peoplesoft and hardcopy).▪ Answered 20 to 25 phone calls, return messages, and in-person questions per four-hour shift.▪ Create copies, print transcripts, shred duplicates, and complete semester-end clean-out.▪ Research and prepare for campus events and informational folders (125-150 students).

▪ Informed students of upcoming deadlines, necessary documentation, and locations on campus.▪ Scheduled daily, weekly, and monthly meetings with academic advisors, students, and administration.

▪ Followed up with students, parents, and academic advisors regarding certification, eligibility, and deadlines.▪ Assisted certifying officials, students, and academic advisors with meetings, phone calls, and emails.

▪ Created and updated military driver's licenses for the battalion (250-300 soldiers), equipment records, work orders, inventory, and parts for each piece of equipment.

▪ Received, created, and updated all work orders. Ordered, tracked, received, and issued parts to the vehicle and mechanic. ▪ Perform reports: daily, weekly, monthly, quarterly, bi-annually, and annually. ▪ Created memorandums explaining duties and safety regulations. ▪ Accountability of calibrated tools and reordered new tools. Travel to and from other locations for annual training, meetings, and seminars.

▪ Ordered, received, assigned, and tracked calibrated tools.▪ Created, updated, monitored, and closed work orders.▪ Coordinated and worked with customers regarding all equipment statuses.

▪ Prepared, proctored, and oversaw the following; TSI, HESI, THEA, ACT, ACCUPLACER, COMPASS & GED, Departmental exams, and working with the ADA department for students with disabilities. ▪ Followed up with students and parents, regarding FERPA regulations, deadlines, and procedures. ▪ Inventory and prepare materials for each exam. Input student security-sensitive material for numerous students’ files daily. ▪ Returned calls and emails regarding status and needs and referred students to different resources

▪ Checked eligibility, updated, and filed students’ folders (150 - 200 students per semester) Guided veterans through their education benefits (10 - 15 daily). ▪ Notified veterans of upcoming deadlines and/or missing documents.

▪ Assisted students with their schedule, meet deadlines, printed unofficial and/-or official transcripts.Informed students of upcoming deadlines for drop dates, financial aid, refunds, and enrollment ▪ Updated and created flyers, forms, and presentations using various Microsoft Office products.

▪ Received, scanned, uploaded, and maintained equipment-specific data-books. ▪ Answered, transferred, and coordinated phone calls with vendors regarding equipment documentation. ▪ Filed and organized each vehicle’s folders. ▪ Created events and meetings on Outlook. ▪ Updated spreadsheets and memorandums, invoices, and purchase orders.