• Provide professional-grade interpretation for medical (worker's comp) and legal (immigration, educational, disability) proceedings• Strategic long-range growth planning• Marketing strategy and collaborative development with complementary non-profit and for-profit ventures• Develop, manage, and implement programming for Spanish, French, ESL, Korean, Romanian, ASVAB, public speaking, and professional writing programs for children and adults.• Coordinate marketing and operations efforts for program including complete website design and maintenance.• Manage program budget for school year long classes, set year end goals, and track progress.

We earn your trust by getting on the same side of the table as our clients to develop innovative solutions to long-term financial needs such as planning for retirement, children's education, funding buy-sell agreements, and more.

• Built a successful web-based business from the ground up.• Recouped initial investment after 7 months and turned a profit in every successive year.• Management of all major activities: budgeting, product design, sales, web design, marketing, production, customer relations, and project management. • Designed and streamlined efficient production and delivery processes and systems based on customer feedback.

• Built client base via relationship marketing and networking.• Solely responsible for creating documentation, meeting with new clients, determining specific web design needs and budgets, designing, maintaining, and upgrading sites as necessary.• Analyze complex data, employ creativity, produce web design, and utilize a variety of computer language writing abilities (HTML, JavaScript, PHP, CGI).

• Performed inside collections efforts to meet business needs in French, Spanish, and English.• Out performed percentage of promise to pay per right party contact ratio by 25% on average.

• Developed, managed, and implemented programming for English as a Second Language program for adults.• Developed content and maintained program website in Spanish and English.• Coordinated marketing and operations efforts for program in cooperation with managers and director.• Managed program budget for year-round classes and Immersion Excursion program, set year end goals, and track progress.• Created cross-departmental mutually beneficial connections within Columbus State and between CSU and other entities and community partners.• Growth statistics (over 3 years): 179% revenue, 149% net income, 89% classes, 72% students enrolled, 53% registrations; Maintained average profit margin of 53% or higher.

Created a synergistic collaborative environment to help foster and promote small businesses in the Columbus area by providing a website for promoting individual companies and events sponsored by the organization. Volunteered service pro bono.