Rachel Rutherford Email & Phone Number

In this position, I provided high-level administrative support and performed routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. I coordinated and directed office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives. I drafted invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software. I processed orders and created shipments for customer orders via truck and railcar shipments. I tracked and restocked office supplies, maintained records and database systems, and performed basic bookkeeping work. I also verified timekeeping records and processed payroll utilizing UltiPro. In addition, I interpreted administrative and operating policies and procedures for employees. Some of my accomplishments include:• Contributing to the creation of employee handbooks and manuals as well as the revision of company policies.• Serving as a liaison between plant and customers.• Creating Excel spreadsheets logging truck and railcar shipments to relay accurate logistics data to corporate.

Winchester, Virginia, United States

In this position, I greeted customers, responded to questions, improved engagement with merchandise and provided outstanding customer service. I operated cash registers, managed financial transactions, and balanced drawers. I exchanged merchandise for customers and accepted returns in compliance with store policy. I sustained an orderly appearance throughout the sales floor and prepared merchandise for purchase. I also rotated stock and restocked shelves. In addition, I introduced promotions and opportunities to customers. Some of my accomplishments included:• Slashing customer complaints by 50% through proactive interaction and problem-solving.• Converting 60% of inquiries into sales utilizing effective product knowledge and persuasion skills.• Maintaining exceptional customer satisfaction ratings yearly.

Winchester, Virginia, United States

In this position, I assisted attorneys by preparing legal documents, researching defendant assets, and researching legal precedent. I prepared affidavits and other documents, such as legal correspondence, and organized and maintained documents in appropriate filing systems. I retained court dockets and updated disposition of cases after court hearings and trials. I also conferred with clients and other professionals to discuss updates. In addition, I directed and coordinated law office activity, including scheduling of court calendars and deadlines. Some of my accomplishments included:• Preparing and proofreading 20+ communications per week.• Implementing streamlined administrative processes resulting in increased overall efficiency of legal team.

Winchester, Virginia, United States

Winchester, Virginia, United States