Rachel Rutherford Email & Phone Number

• In this position, I provided high-level administrative support and performed routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. I.
• Contributing to the creation of employee handbooks and manuals as well as the revision of company policies.
• Serving as a liaison between plant and customers.
• Creating Excel spreadsheets logging truck and railcar shipments to relay accurate logistics data to corporate.

Winchester, Virginia, United States

• In this position, I greeted customers, responded to questions, improved engagement with merchandise and provided outstanding customer service. I operated cash registers, managed financial transactions, and balanced.
• Slashing customer complaints by 50% through proactive interaction and problem-solving.
• Converting 60% of inquiries into sales utilizing effective product knowledge and persuasion skills.
• Maintaining exceptional customer satisfaction ratings yearly.

Winchester, Virginia, United States

• In this position, I assisted attorneys by preparing legal documents, researching defendant assets, and researching legal precedent. I prepared affidavits and other documents, such as legal correspondence, and organized.
• Preparing and proofreading 20+ communications per week.
• Implementing streamlined administrative processes resulting in increased overall efficiency of legal team.

Winchester, Virginia, United States

Winchester, Virginia, United States