• Credentials 10-20+ candidates monthly for a healthcare staffing agency serving hospitals, managed care organizations, and various other healthcare providers nationwide• Navigates multiple MSPs and VMS tools, ensuring varying client requirements are met, and adhering to strict compliance timelines for start dates• Schedules drug tests and/or occupational health testing for candidates, and reviewsoccupational health records to ensure records meet state requirements and/or compliance guidelines• Submits candidates for background checks, gathering information for employment verification, education verification, last 7 years of residency, and last 7 years of working histories• Paves compliance processes for brand new clients with pre-established guidelines; Develops matrix, expertly guiding candidates through onboarding, and building long-lasting relationships with clients and candidates• Accomplishments: Healthcare Support's Onboarding Coordinator of the Month - December 2023; Awarded within the first month of employment. Onboarding Coordinator of the Month, September 2024.

• Sourced candidates for Home Health placements via cold and warm leads, selling positions and ensuring that each candidate will uphold our white-glove customer service while in the field; Made 100-200 cold calls per day, and utilized various online resources (Indeed, Ziprecruiter, iCIMS, TextRecruit)• Built quality talent pipelines through deepening connections with external staff, participating in community events, etc• Utilizes a high level of critical thinking skills to ensure monthly & quarterly goals are met, ensuring OT and GPM are at the top of the priority list• Ensured activity is well-documented in the various applicant tracking systems usedAccomplishments: Recognized as a top performer for September 2023, achieving a Top 3 title for most hires & placements nationwide

• Processed all new hires, both internal & external, preparing all documentation and reports needed for orientation; Hosted between 2-6 employee's orientation daily, guiding them through in-depth onboarding system• Tracked necessary requirements for employees to maintain employment via internal reports such as: professional license, CPR training & certificate, Level 2 Background Screening, EADs, annual training requirements, etc• Consistently managed and hit QA goals, tracking noticeable trends via quarterly audits & implementing systems to correct errors found• Completed all I-9 documentation, running E-Verify post-hire• Aided in training of People Services (HR) staff across the state of Florida, both in person and virtually, creating training guides & manuals to ensure a high level of compliance throughout each office

• Maintained 26 +/- patient charts, creating complex file system to store old charts in a compliant manner• Handled patient orders, faxing & following up with various offices to ensure patients received high level of care• Created complex tracking system for medical records to be sent & received• Handled all physician tracking & credentialing• Preformed a multitude of tasks as needed to ensure consistency across clinical department.

• Performed accounts receivable duties including invoicing, researching returned payments, preparing monthly bank drafts & ensuring transactions were posted to each account correctly• Verified details of transactions, including funds received, total account balances & bank settlement• Assisted in opening & closing of client accounts• Performed debt collection duties on behalf of the city to help settle 'bad debt'• Assisted in Level 3 Utility Billing work, reviewing meter reads, placing work orders for new & broken meters, and determining risks of leaks within customers' homes.

• Used text to talk technology to caption telephone calls for the deaf and hard of hearing• Utilized ability to fix technical issues within reason to relay messages promptly and accurately• Interacted with team members & supervisors daily about improving job performance• Exhibited ability to comply with companies' confidentiality clause while maintaining professionalism

• Assisted in sourcing new candidates in a full-cycle hiring process, including external sourcing, internal sourcing, preliminary interviews, full hands-on training, and 30/60/90/1-year check-ins• Directed & supervised staff of 15+ individuals, engaging in day-to-day duties• Assisted in determining staff promotions, demotions & terminations when necessary• Conducted regular team meetings pertaining to product knowledge & general strategy• Audited inventory daily, including placing all product orders for store twice a week, determining food costs & waste costs.