Rachel Latour Email & Phone Number

Cambridge, Ontario, Canada

• Assisted outside partner with obtaining pertinent customer information, and creating important reports to support him with customer relations• Worked with customers to resolve concerns that left both parties satisfied• Extensively used Microsoft Outlook, and AIMS and Accellos (internal ordering systems)• Created new product spreadsheets using Microsoft Excel• Routinely worked with sensitive data

Cambridge, On

Kitchener, Canada Area

• Consulted with an internal sales team to prepare renewal quotes• Consistently worked to enhance renewal process and procedure while working to achieve an exceptional team environment• Utilized high attention to detail to review and process incoming purchase orders and payments

Palmerston, On

•Trained a team of full-time employees to perform various tasks with optimal efficiency and high quality standards•Filled in when Leader Technician was absent by making the schedule, ensuring all necessary car parts where made in time for shipments

Wingham, On

•Maintained general appearance of the dining area•Provided friendly and professional customer service•Operated an electronic cash register, and counted change with efficiency and accuracy

Wingham, On

•Took orders paying great attention to detail •Matched customers to the ideal products for their various needs•Planned and organized fundraiser events•Operated an electronic cash register, and counted change with efficiency and accuracy

Wingham, On

•Efficiently operated a cash register•Cheerfully assisted customers’ with their needs•Independently and professionally managed customer complaints •Constantly responsible for large sums of revenue from transactions

Certificate, Business Foundations

•Understand basics of running a business

Bachelor Of Arts (B.A.), Honours English, Honours Human Rights And Human Diversity With A Minor In Contemporary Studies

•Understand multiple themes in a wide variety of literature •Able to dissect a problem from many different viewpoints

Ontario Secondary School Diploma

•Ontario Scholar for Winter 2009 Semester, for 80%+ average