Rachelle Green Email & Phone Number

Bloomington, Illinois, United States

· Processing new-hire information throughout the pre-employment process.· Utilizing NEOGOV HR software throughout various steps of the new-hire process.· Providing clerical and administrative support to Human Resources leaders.· Tracking new-hire training to maintain compliance with organizational policies and procedures.· Processing invoices for the Human.

Normal, Illinois, United States

· Created content for and regularly maintained employee intranet.· Redesigned employee monthly newsletter and created content monthly.· Established new employee documents and orientation materials.· Collaborated with Training and Development Specialist to create training course PowerPoints and handouts.· Contributed to and measured improvement of employee.

Normal, Illinois, United States

• Developed and managed employee intranet.
• Created and distributed a monthly newsletter.
• Researched and implemented employee engagement strategies.
• Designed employee handbook, certificates, and other department specific content to deliver a consistent image.

Bloomington, Illinois

• Meeting tight deadlines for completing merchandising tasks before store opens.
• Exercising attention to detail to ensure store is up to standards for both corporate and legal requirements.

Bloomington, Illinois

• Working independently to monitor computer files and messages of K-12 students.
• Using judgement to escalate offensive, dangerous, or questionable content.

Decatur, Illinois

• Responsible for coordinating maintenance and repair schedules and managing aspects of billing process in the Midwest Region between service technicians and retail or corporate customers.
• Addressed and created innovative solutions to service compliance issues with the technicians.
• Created training manual and job aides for new employees that is currently being implemented for new hires.
• Accomplishment: Increased service compliance from service technicians in the Midwest region 30%.

Danville, Illinois

• Provided efficient and quality technical support for Walgreens locations.
• Used critical thinking skills to provide innovative solutions to issues.
• Utilized organizational skills to manage multiple tasks efficiently.
• Performed daily tasks using Remedy computer program.

Bridgeton, Missouri

• Built and maintained communication with client base.
• Achieved daily and monthly sales goals and solved customer needs.
• Accomplishment: Employee of the month for June 2012.

Des Peres, Missouri

• Operated cash register and completed guest transactions.
• Sold extended protection plans to guests for qualified merchandise.
• Accomplishment: Set new standard of achievement by consistently reaching 85% - 90% Score Card rewards utilization from guests each day.

Danville, Illinois

• Designed learning tools and methods to maximize learning potential.
• Supervised performance, work, and progress to ensure child was meeting goals.
• Accomplishment: Aided in helping child to improve from a D student to a B student.

Danville, Illinois

• Performed pre-assessment with clients and scheduled clients for services.
• Prepared client information for clinician’s use.
• Utilized Anasazi software program.

Danville, Illinois

• Assisted guests efficiently in the checkout and return process.
• Accomplishment: Achieved highest extended protection plan sales for 2010.

Master Of Science - Ms, Communication

Bachelor Of Science - Bs, Organizational And Leadership Communication Studies, 3.91 / 4.0

Associate Of Arts And Sciences (A.A.S.), Communication, 3.17 / 4.0

High School Diploma, 4.8 / 5.0

Activities and Societies: Maroon and White Newspaper, Fine Arts Club, Local History Club