Cotton Candy offers boutique event support in promotional staffing, event management and creative concepts. We believe in utilizing the power of people to enrich your brand, event or experience. As a polished brand ambassador at Cotton Candy, I am responsible for providing outstanding customer service and ensuring a memorable experience for each customer. I leverage brand elements to create an engaging and unique experience, making meaningful connections with consumers in high traffic situations. In addition to customer service, I excel in operational excellence with strong time management and multitasking skills, allowing me to work efficiently in a fast-paced and team-oriented environment. I am adaptable to unexpected situations that may impact the overall customer experience and have excellent communication and interpersonal skills.As a self-motivated individual, I am comfortable working independently and know when to seek guidance. I am a go-getter and not afraid to roll up my sleeves to make things successful. Rapid change and learning excites me, and I thrive in ambiguous, startup environments. My background in sales allows me to be customer-oriented, and I love communicating with and helping people.

Responsible for overseeing and expanding the sales and administrative functions of high-volume customers at Nuevo, while serving as the primary liaison to the VP of Business Development.Key responsibilities include:• Managing administrative and accounting tasks for the VP of Business Development.• Creating sales quotations and presentations as directed by the VP.• Facilitating planning for trade shows and representing the company at local and international events.• Generating reports and monitoring productivity using Excel.• Managing all purchase orders, including those from overseas, and collaborating with the Purchasing and Accounting departments.• Building and maintaining strong relationships with existing and prospective customers.• Ensuring accurate documentation of customer accounts and special terms.• Providing support to executive sales representatives.Through these efforts, I strive to ensure exceptional customer experiences and uphold the company's commitment to excellence.

Responsible for providing executive administrative support to the Co-CEOs & the Director of Operations & Project Delivery. • Formatting and preparing Request For Proposals (RFPs) and other documents relating to matters of a sensitive nature while ensuring that deadlines and schedules were met.• Planning, scheduling, and coordinating customer events, conferences, trade shows, etc. Additionally, I ensured proper marketing materials were ordered and shipped.• Tracking expenses and completing monthly expense reports to ensure accurate budgeting.• Scheduling and confirming meetings and reservations, managing complex calendars and organizing travel arrangements, including booking accommodations.• Overseeing the ordering and maintenance of office supplies to ensure smooth operations.• Answering, updating, and maintaining the general office telephone, transferring calls accordingly. I also screened calls and monitored the voicemail system for the Managing Partners.• Setting my own work priorities and working with minimal direction in a fast-paced environment, successfully navigating changing priorities.

As an Office Manager, I oversaw the day-to-day operations and procedures in a corporate office environment, while also performing various administrative duties.Administrative Assistant• Provide professional, high level administrative and business support for a National Sales Director, Vice President Sales, Senior Account Executives, Marketing Managers, and other executives.• Schedule and confirm conference meetings using Outlook• Coordinate Domestic/International travel arrangements, including airfare and hotel• Track expenses and complete monthly expense reports using SAP ISP• Coordinate on and off site board meetings, including arranging catering, AV setup and marketing materialsPurchasing and Reporting• Communicate with vendors on purchase orders and payments• Monitor work order requests expediting their resolution• Order, receive, and maintain office suppliesFacilities Management• Regularly manage, inspect and evaluate physical condition of facility; recommend maintenance, repairs, and furnishings to management• Manage the moving of internal office furniture and provide aperture reports• Coordinate and facilitate as the local point of contact in an office move where we downsized to a new building location, which included an interim location• Function as liaison with building property management in handling daily issues• Coordinate employee moves/adds/changesReception and Customer Service• Answer and screen incoming calls, and greet and assist clients and visitors in a professional manner• Serve as a front line representative and provide customer service through impeccable interpersonal skills regarding inquiries, meetings/ greeting clients and guests both by telephone and in person• Responsible for mailroom and arranging any courier needs• Communicate important facility related notices and mail for mass distribution• Advanced Microsoft Office skills: Word, Excel, Outlook, and PowerPoint.

Carleton University’s Ravens Rhythm is a high-achieving team dedicated to promoting University spirit, unity, and pride. The team leads our home crowd in cheering at men’s basketball games, and Ravens football games. Being on the team offers a unique opportunity for teamwork, leadership, and personal growth. These students also volunteer and make appearances throughout the year in the CU Community. Members of the team are committed to the highest level of athleticism, personal exemplary conduct, respect for the school and others, and the performance of all responsibilities related to the pursuit of University spirit, unity and pride. Furthermore, Ravens Rhythm members must demonstrate the ability to balance academic requirements and demands with extracurricular and personal activities. As an integral member of the team, I am responsible for various duties that contribute to the success of the program.• Providing essential support to the head coach/director• Managing and maintaining accurate records of team activities and events• Scheduling and organizing events and fundraisers, as well as assisting in their execution• Assisting with the coordination and implementation of promotional activities to increase program visibility and encourage attendance at games and events• Collaborating with the team to develop and implement practice strategies and special programs• Demonstrating efficient time management and prioritization skills to ensure the timely completion of all tasks• Serving as the Social Media Manager, maintaining an active and engaging presence on our official Facebook, Twitter, and Instagram pages• Developing and creating engaging marketing ads (posters, flyers, videos, etc.) to promote various events and activities