Rachel Janssen Email and Phone Number
Rachel Janssen work email
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Rachel Janssen personal email
Risk, governance and business improvement specialist with over 20 years in financial services. I'm passionate about making the complex simple and bringing risk management to life as an enabler for decision making, prioritisation and achieving excellent business, customer and regulatory outcomes. I'm experienced in the development, implementation and monitoring of Enterprise and Operational risk frameworks, embedded through fit-for-purpose policy and process, robust controls, effective operating rhythm, training and change management including: - Incident and issue management - Risk and control self-assessment - Annual review of risk management framework artefacts and risk appetite statement- Annual CPS220 Declaration- Business Continuity Management (CPS232) framework and supporting BIA and BCPs.- Board, Executive and Risk Committee reporting and submissions - Member of Operational Risk and Compliance Committee an advisor to Enterprise Risk Committee.I'm at my best when I'm solving problems, whether it be working with a team to uncover the root cause of an incident, mapping out an end-to-end product risk profile or designing a suite of controls to maintain compliance with a regulatory obligation. I've worked in both first and second line risk and leverage my business experience in sales, credit, customer and operations roles to bring a balanced and commercial view of risk.
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Risk ConsultantAugust Advisory Jun 2022 - PresentAustraliaSupporting the uplift of risk processes, systems and reporting to build risk maturity and bring the Risk Management Framework to life. o Design and implementation of Issues & Action Management and end to end Incidents processes;o Design and implementation of the Risk and Controls Self-Assessment Process and supporting KRI suite;o Implementation of the Enterprise Risk Taxonomy and control libraryo Delivery of foundational risk training modules. -
Senior Manager Operational RiskGreat Southern Bank May 2021 - May 2022BrisbaneActing in the role of Head of Operational Risk (since Dec 2021).Ownership of the Operational Risk Management Framework including incident and issue management, risk and control self-assessment approach, GRC system and supporting processes, tools and training to embed across the business.Accountability for the Business Continuity Management framework including the business impact assessment process, development of business continuity plans and testing. Leading a team of risk partners providing advice, challenge and oversight across the domains of operational risk - third party, technology, data, models, people & process. Delivery of quality operational risk reporting, papers and presentation to risk committees. -
Lead Risk AdvisorCua - Credit Union Australia Limited Mar 2019 - May 2021Brisbane, AustraliaReporting to the Head of Enterprise and Operational Risk in the Risk Division.Accountability for risk partnering across all divisions with a particular focus on customer and product. Working with business teams providing advice, challenge and oversight of business and product risk profiles, control effectiveness and management of incidents and issues. -
Senior Manager, Governance & PerformanceCua - Credit Union Australia Limited Sep 2018 - Mar 2019Brisbane, AustraliaReporting to the Chief Operating Officer and leading teams responsible for Line 1 Credit Risk Optimisation, Operational Performance Reporting and Enterprise Quality Assurance. Risk management, governance and compliance support to the Operations division and delivery of risk, financial and business performance reporting and insights. -
Manager Business Planning & GovernanceCua - Credit Union Australia Limited May 2017 - Aug 2018Brisbane, AustraliaReporting to the Chief Operating Officer with accountability to operationalise the strategic focus for the division; business implementation of risk management and governance frameworks and processes and coaching and support to build capability across the business. -
Business Improvement ExecutiveBankwest Sep 2014 - Nov 2016Brisbane, AustraliaAccountabilities included:1. Delivery of risk and business process improvements resulting in Portfolio/Regional and State Best Practice risk performance.2. Responsibility for the State’s Line 1 Key Credit & Operational Risk Indicators with identification of emerging risk issues via onsite audits, data analysis, root cause investigations and delivery of recommendations to leadership team with implementation of initiatives delivering improvement across all metrics.3. Analysis of risk, compliance, and business data into insightful reporting and communications for delivery to leadership team and colleagues.4. Design, implementation and facilitation of training/coaching programs building capability across the end-to-end lending process, risk management, credit policy, credit monitoring and data quality and development of tools to support recording and facilitation of coaching.5. Accountability for Queensland risk & credit quality encompassing ownership of State weak account watchlist, review of portfolio management, adherence to credit policy and regulatory frameworks and appropriate use of Lending Delegated Authority.6. Secondment to Line 3 risk to complete hindsight reviews/audit of business exposures for NSW State Review (Corporate, Property & Business exposures). -
Director Risk & Portfolio ManagementBankwest Mar 2013 - Sep 2014Brisbane1. Credit coaching support to the relationship teams to generate new/increased business within risk appetite including deal structuring, risk assessment and pricing.2. Hindsight & industry reviews involving assessment of credit quality, emerging risks and adherence to credit policy and risk appetite with delivery of findings to Senior Leaders and engagement with Credit Policy team to drive policy & process changes. -
Business Improvement ManagerBankwest Jul 2012 - Mar 2013Brisbane (National Team)Data and credit quality review of business lending focused on adherence to credit policy and accuracy of risk assessment and servicing. Support to relationship teams nationally with a focus on property and corporate transactions. -
Assistant Relationship ManagerBankwest Jun 2011 - Jul 2012BrisbaneFinancial analysis and preparation of quality credit submissions for new and existing commercial clients. -
Manager Business CreditBankwest Feb 2007 - Mar 2010Brisbane, AustraliaCredit assessment and decisioning of commercial lending applications. Credit leadership and coaching for Commercial & Business Banking for 20 Business Development Managers, Market Specialists & Assistant Relationship Managers. -
Assistant Relationship ManagerBankwest Jan 2006 - Feb 2007Brisbane, AustraliaFinancial analysis and preparation of quality credit applications for new and existing commercial clients. Focus on property investment & development, aged care, transport and professional services. -
Business Customer Segment OfficerSuncorp Group Jun 2005 - Jan 2006Brisbane, AustraliaDevelopment and implementation of new products and processes for Commercial & Corporate Banking and Equipment Finance. Intensive market research, data analysis and preparation of business cases. -
Team Leader Business OperationsNational Australia Bank May 2003 - Mar 2005Brisbane, AustraliaManagement of a team of 15 credit/financial analysts supporting the Business Banking Management team. Team deliverables included preparation of credit applications, financial analysis, customer contact and account maintenance. -
Business Banking OfficerNational Australia Bank Mar 1999 - May 2003Brisbane, AustraliaFinancial Analysis and preparation of quality credit submissions for new and existing commercial clients. Focus on property investment & development, aged care, transport and professional services.
Rachel Janssen Skills
Rachel Janssen Education Details
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Governance And Risk Management -
Human Resources Management And Services
Frequently Asked Questions about Rachel Janssen
What company does Rachel Janssen work for?
Rachel Janssen works for August Advisory
What is Rachel Janssen's role at the current company?
Rachel Janssen's current role is Risk Management | Business Improvement | Governance.
What is Rachel Janssen's email address?
Rachel Janssen's email address is rj****@****.com.au
What schools did Rachel Janssen attend?
Rachel Janssen attended Governance Institute Of Australia, University Of Southern Queensland.
What skills is Rachel Janssen known for?
Rachel Janssen has skills like Banking, Agile Project Management, Root Cause Analysis, Data Analysis, Financial Risk, Business Analysis, Credit Risk, Finance, Commercial Banking, Risk Assessment, Operations Management, Risk Management.
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Rachel Janssen
Associate Director Of Laboratory Research At University Of Oklahoma Health Sciences CenterOklahoma City, Ok7ucdenver.edu, yahoo.com, elastic.co, symantec.com, symantec.com, ouhsc.edu, ouhsc.edu4 +130383XXXXX
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