Rachel Roberts Email & Phone Number

Toronto, ON, CA

Toronto, Ontario

As the inaugural Culture and Events Specialist at BioRender, I played a pivotal role in fortifying the organizational framework necessary for a cohesive and vibrant team culture during a period of rapid growth. Subsequently promoted to Culture and Event Specialist within the People & HR team, I spearheaded comprehensive company-wide event management.

Toronto, Ontario

Toronto, Ontario, Canada

I am founding partner of The People People Group (TPPG), a vibrant Slack community tailored for HR, Recruitment, and People Ops professionals. From its inception, I played a pivotal role as the Social Media Manager, entrusted by the founders to establish and nurture our online brand presence. Leveraging TPPG's social media channels, I orchestrated.

Toronto, Canada Area

At Looka (formerly Logojoy), an AI-powered graphic design platform, I embarked on a multifaceted journey that allowed me to contribute significantly to various aspects of the company's growth. Beginning as a Customer Success Manager, I played a pivotal role in ensuring user satisfaction while actively identifying areas for product enhancement. Following a.

Toronto, Canada Area

Superside is a design company that delivers hassle-free design at scale to enterprise teams.- Managed all social media channels, including Instagram, Twitter and Linkedin- Reported to Senior Content Manager - Wrote copy to promote blog posts, design mockups, and other visual content- Engaged with online community and responded to comments and requestsKey.

Toronto, Canada Area

- Supported and educated Logojoy users through every stage of account creation, logo development and maintenance.- Excelled within a service-oriented position, demonstrating a talent for communicating effectively with partners from diverse backgrounds- Educated customers on available product and plan options to meet and exceed customer’s needs- Completed.

Toronto, Canada Area

• Collaborated with the Marketing Manager and Coordinator in Canada with creating campaigns, which built brand awareness, acquisition, and loyalty for the Zipcar markets in Canada.
• Events: Lead scheduling, planning, development and implementation in the participation of events year-round. Attended events as Team Lead and practiced my strong interpersonal & customer service skills.
• Customer Success: Lead 'First to Drive' initiatives, and responded to member surveys through a system called ' Medalia.' Understanding customers’ needs and offering feedback/solutions to their challenges.
• Sponsorships: Identified and negotiated mutually beneficial sponsorships of local events and organizations
• Community Relationships: Developed and cultivated relationships with strategic community partners and individuals enhancing membership experience and open new channels of membership acquisition. Partners include.
• Social Media Coordinator: Ongoing member interaction, campaign initiatives and brand awareness on Twitter and Facebook using the Sprinklr platform. Built and scheduled all outgoing social media posts.

Ontario, Canada

Department Head of Public Relations at Style at Mac. This school based organization has been operational for three consecutive years. Our goal: "We are a fresh, fun, fashion-focused club that highlights the unique styles of individuals on the McMaster campus and in the Hamilton community!Our aim is to make members of the community feel comfortable.

Hamilton, Ontario

• Responsible for organizing and leading a Welcome Week program that is welcoming, inclusive, respectful and sensitive to the diverse student body that will provide first year students the opportunities they need to make.
• Some event planning / coordination at the University level
• Delegation skills – knowing the strengths of your teammates/Reps and delegating based on skills and strengths
• Creative
• Highly organizedHuman Resource/Management Skills
• Ability to manage volunteers/peers

Hamilton, Ontario

As a Welcome Week Representative, my responsibilities include prepping and organizing events for the newest students of McMaster University. Leading groups, guiding the students in social activities and directing the students through all activities and events proved to be a strict commitment for my entire school career. While being part of the Welcome Week.

At Starbucks I serve every customer with a personalized coffee. I strive to treat others with exceptional customer service and provide an amazing experience for customers, with the help of my fellow colleges. In addition, I work occasionally as a Retail Merchandiser, aiding in designing, and rearranging the store to highlight new in-store promotions, as.

Toronto, Canada Area

I have had the pleasure of working for Launch on three separate occasions since April 2014 as a Brand Ambassador. I began with them on April 22, 2014, assisting on a one day contract position for Launch's client Oxford Properties and their Earth Day initiative. This Earth Day project included the Canopy Project, which focused on the tree devastation.

Toronto, Canada Area

Worked as a Brand Ambassador for Zipcar Canada. Zipcar is a company that strives for efficiency, self service, innovation, and fun. My role involved reaching out and making Zipcar's services known. I educated others on ways in which they could travel, save money, and decrease their ecological foot print by simply becoming a member of Zipcar's car sharing.

At Spot Coffee, I was introduced to an entirely new company, one in which I had never heard of at the time. They provided a far different cafe experience, one that could be connected more towards a restaurant, with the casual intimacy of a coffee house. I began working at Spot as a line cook, the reason being was that they wanted their staff to truly.

Toronto, Canada Area

Coached young children between the ages of 6 and 10 in the sport of Synchronized Swimming. Focusing on skills, routine, exercise and having fun. In being a coach I worked with an entirely different group of people than I was normally used too. It brought me out of my comfort zone and helped me to learn how to interact which children (who at the time) where.

Toronto, Canada Area

I provided a friendly face for customers and aided in any inquiries they may have had, in regards to books, merchandise, and any in-store promotions. I was also trained in cash procedures.

Bachelor Of Arts (B.A.), Communication And Media Studies

Activities and Societies: McMaster Humanities Society

Digital Media Skills, Graphic Design

Looking to develop my skills in graphic and web design, as well as animation and interactive media platforms.

Highschool Diploma