Rachel Mitchell-Spade Email & Phone Number

Buffalo, Ny, Us

Naples, Florida, Us

•Plan, direct, and coordinate the operations of up to 90 salon locations. •Formulate policies, manage daily operations, meet sales expectations, inventory management, and plan the use of materials and Human Resources. •Establish all sales activities, including developing customer service standards, setting pricing and determining customer demand through data analysis.•Review and analyze sales and activities reports from detailed to high-level review.•Control all matters related to Marketing, Events, Fundraising, and Business Structure and Growth.•Organize and manage all company functions, meetings and festivities.•Launched and grew Social Media communities on Facebook, Twitter, and Instagram.•Perform HR/Recruiting duties: create job descriptions, execute employment searches, conduct interviews, participate in offer decisions, and terminate when necessary.•Effectively manage Recruitment activities during peak hiring season.•Assist in training new management and employees and coach support staff on a daily basis.•Educate employees on Company Policies, Procedures and upcoming Promotions via a weekly newsletter.•Generate Revenue through coaching staff on effective prospecting and lead development strategies.•Monitor employee productivity and optimize procedures to reduce costs.•Conduct monthly employee meetings to give information, take feedback, and provide updated training.•Manage and increase the effectiveness and efficiency of support services through improvements to each department (HR, IT, Maintenance, Finance), as well as, coordination and communication between departments.•Supervise completion of Financial Paperwork, Profit and Loss Statements (P&L) and Tracking Reports.•Effectively controlled costs, developed operating budgets, and devised monthly, quarterly, and yearly corporate sales goals.•Oversee inventory, order new material, and schedule repairs for damaged equipment.