Rachel Mitchell-Spade

Rachel Mitchell-Spade Email and Phone Number

Director of Project Management @ The Northstar Companies
Buffalo, NY, US
Rachel Mitchell-Spade's Location
Buffalo, New York, United States, United States
Rachel Mitchell-Spade's Contact Details

Rachel Mitchell-Spade work email

Rachel Mitchell-Spade personal email

n/a
About Rachel Mitchell-Spade

With over 30 years of experience, I am a seasoned Director of Operations who oversees the performance and efficiency of up to 100 salon locations. I am passionate about delivering exceptional customer service, maximizing sales and profitability, and fostering a culture of collaboration and excellence among my teams.I lead the development and implementation of policies, processes, and strategies that align with the company's vision and goals. I also manage aspects of marketing, events, fundraising, and social media, leveraging data analysis and customer feedback to drive demand and loyalty. Additionally, I handle human resources and recruiting functions, ensuring compliance, diversity, and talent development. I am always eager to learn new skills, embrace challenges, and seek opportunities to grow personally and professionally.

Rachel Mitchell-Spade's Current Company Details
The Northstar Companies

The Northstar Companies

View
Director of Project Management
Buffalo, NY, US
Employees:
78
Rachel Mitchell-Spade Work Experience Details
  • The Northstar Companies
    Director Of Project Management
    The Northstar Companies
    Buffalo, Ny, Us
  • Zoom Tan
    Director Of Salon Operations
    Zoom Tan Apr 2017 - Present
    Naples, Florida, Us
  • Total Tan
    Director Of Operations
    Total Tan Mar 1995 - Apr 2017
    •Plan, direct, and coordinate the operations of up to 90 salon locations. •Formulate policies, manage daily operations, meet sales expectations, inventory management, and plan the use of materials and Human Resources. •Establish all sales activities, including developing customer service standards, setting pricing and determining customer demand through data analysis.•Review and analyze sales and activities reports from detailed to high-level review.•Control all matters related to Marketing, Events, Fundraising, and Business Structure and Growth.•Organize and manage all company functions, meetings and festivities.•Launched and grew Social Media communities on Facebook, Twitter, and Instagram.•Perform HR/Recruiting duties: create job descriptions, execute employment searches, conduct interviews, participate in offer decisions, and terminate when necessary.•Effectively manage Recruitment activities during peak hiring season.•Assist in training new management and employees and coach support staff on a daily basis.•Educate employees on Company Policies, Procedures and upcoming Promotions via a weekly newsletter.•Generate Revenue through coaching staff on effective prospecting and lead development strategies.•Monitor employee productivity and optimize procedures to reduce costs.•Conduct monthly employee meetings to give information, take feedback, and provide updated training.•Manage and increase the effectiveness and efficiency of support services through improvements to each department (HR, IT, Maintenance, Finance), as well as, coordination and communication between departments.•Supervise completion of Financial Paperwork, Profit and Loss Statements (P&L) and Tracking Reports.•Effectively controlled costs, developed operating budgets, and devised monthly, quarterly, and yearly corporate sales goals.•Oversee inventory, order new material, and schedule repairs for damaged equipment.

Rachel Mitchell-Spade Skills

Sales Event Planning Social Media Marketing Training Event Management Marketing Public Speaking Time Management Merchandising Spa Team Building Social Media Sales Management

Frequently Asked Questions about Rachel Mitchell-Spade

What company does Rachel Mitchell-Spade work for?

Rachel Mitchell-Spade works for The Northstar Companies

What is Rachel Mitchell-Spade's role at the current company?

Rachel Mitchell-Spade's current role is Director of Project Management.

What is Rachel Mitchell-Spade's email address?

Rachel Mitchell-Spade's email address is ra****@****tan.com

What are some of Rachel Mitchell-Spade's interests?

Rachel Mitchell-Spade has interest in Networking, Social Services, Children, Environment, Wine Enthusiast, Art, Education, Health And Wellness, Music, Business Development And Relations.

What skills is Rachel Mitchell-Spade known for?

Rachel Mitchell-Spade has skills like Sales, Event Planning, Social Media Marketing, Training, Event Management, Marketing, Public Speaking, Time Management, Merchandising, Spa, Team Building, Social Media.

Who are Rachel Mitchell-Spade's colleagues?

Rachel Mitchell-Spade's colleagues are Mary Kate Mackrell, John Orzolick, Tierrah Garnett, Barbara Crean, Wendy Karek, Fred Staples, Jenna Van Camp.

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